Raiffeisenbank mobile application. The mobile application from Raiffeisenbank is always at hand. Differences in capabilities between the application for individuals and legal entities

27.10.2023

Each company strives to provide a high level of service to its customers; today one of the indicators of quality service is the presence of functional online applications, this is especially true for banks. Raiffeisen Bank has created the ability to fully manage accounts through Internet banking and mobile banking; you can download the Raiffeisenbank application for Android absolutely free of charge in the Play Market.

What is Raiffeisenbank's proprietary application? Key Features

Almost all online banking functions are available in the Raiffeisen Bank mobile application (R-Connect). The main goal of this program is to provide the client with the ability to remotely manage accounts, providing maximum functions and a high level of security.

List of functions that are available to an individual after entering Personal Area mobile banking:

  1. View your balance and access your transaction history;
  2. Special service for cost accounting;
  3. Setting card limits;
  4. Transfer money to cards of Raiffeisenbank and other banks;
  5. Repayment of loans;
  6. Payment without commission for utilities, mobile communications, provider services, etc.;
  7. Payments to the state budget no additional commission costs: fines, taxes, state duties, etc.;
  8. Transfer between Raiffeisenbank clients by phone number or email address;
  9. Top up your own card from cards of other banks or using electronic money;
  10. Free opening of accounts in any currency (except the first one);
  11. Currency exchange at a favorable rate;
  12. Transfers from foreign currency accounts, including abroad;
  13. Replenishment transport cards without commission "Troika" and "Strelka".
  14. Opening, replenishment and withdrawal of deposits in any currency;
  15. Information, for example, news about changes in the system of fines and taxes;
  16. You can inform the bank about your trip abroad;
  17. You can provide access to additional card holders, as well as any other family member (after presenting a power of attorney).

The bank also developed the first banking application for children, “Raiffeisen-Start,” which will help in learning financial literacy, planning a budget, controlling expenses and saving money for the desired purchase.

How and where to download the program for Android, iPhone or computer

You can download the application using the links provided on the official website. You can access your personal account in the following ways:

  • Receive a login and password when signing the contract;
  • Use the connection form at https://online.raiffeisen.ru/#/login/connect (you need to know the card number, expiration date, CVV code, have a phone number with a financial number on hand);
  • At any Raiffeisen ATM (you must have a card and know the PIN code);
  • By calling the call center - 8 800 700 9100 (you need passport details and an answer to a security question).

Algorithm for connecting the program on iPhone and Android:

  1. Take a gadget with iOS 9.3 or Android 4.2, RAM from 512 MB and sufficient free space (depending on the OS), provide normal access to the Internet (Wi-Fi);
  2. Go to AppStoe/GooglePlay and enter Raiffeisen or Raiffeisen in the search bar;
  3. You can download the Raiffeisenbank Online application for free for Android using the direct link https://play.google.com/store/apps/details?id=ru.raiffeisennews, for iPhone – https://itunes.apple.com/ru/app/ rconnectsmart-application/id557857165?mt=8.
  4. After downloading the program you need to install it;
  5. Activate the card: enter the card number, full name, PIN code (To learn more about how to do this, click here).

Differences in capabilities between the application for individuals and legal entities

Individual entrepreneurs can use the mobile application to perform the following actions:

  • View account balances and generate statements;
  • Browse debit cards, issued to the current account;
  • Transfer money in rubles;
  • Make payments to the budget;
  • Transfer money from an individual entrepreneur’s account to a private individual’s account;
  • Save and forward account details to partners.

For business, the bank has developed a new application “Raiffeisen Business”. The main goal is to provide the ability to control and manage accounts anywhere and at any time, using the following functions: viewing the current balance and transaction history; making payments in rubles to other banks; sending details to partners via SMS or E-mail.

For legal entities in online mode functions not available currency transfers; opening accounts, deposits and loans.

You can download the Raiffeisenbank Business Online mobile application at https://www.raiffeisen.ru/business/dist/mobile/.

What to do if the application does not work

If something doesn’t work for you, you made a payment incorrectly, or you need additional advice, please contact the 24-hour hotline– +7 495 777 1717 (for Moscow) or 8 800 700 00 72.

Service technical support open from 9.00 to 18.00 (except weekends): 8 800 700 99 95; +7 495 225 91 92 (for Moscow).

You can also write by email [email protected].

To protect yourself while using the mobile application, you need to adhere to the following rules:

  1. Download only the official application;
  2. Use complex passwords;
  3. Do not share your login information with anyone;
  4. Use only trusted devices to log in;
  5. Log out of your personal account after completing work.

Raiffeisenbank has launched a new Raiffeisen-Online mobile application for smartphones on the iOS and Android platforms. Raiffeisen-Online replaced the previous R-Connect application. The new version has a completely redesigned interface, family sharing of products and invoices. individual entrepreneurs.

“Last year we changed our strategy for developing online banking and will no longer separate mobile and web versions. Our task is to completely synchronize the application and online banking. In the new mobile application, users have access to all our latest innovations from the Internet bank, for example, access for holders additional cards, including non-bank clients, individual entrepreneur accounts for users who are both individual clients and individual entrepreneurs. In the near future, it will be possible to use your products together with family, relatives or friends,” notes Natalia Masarskaya, head of the electronic business department of Raiffeisenbank.

As in the previous version of the application, Raiffeisen Online will retain all financial management capabilities, including remote control savings accounts and deposits, current accounts and loans, as well as the ability to make the entire list of payment transactions.

At the same time, the interface and architecture of the mobile application were completely redesigned. Now on the main screen the user can perform all the most popular operations: top up accounts, make transfers (including from cards of other banks, recognizing the card number not only from a photo, but also via NFC), pay for services or change currency. In addition, view a single transaction history for all products and use transaction templates. On the main screen, the client can configure the display or hiding of the total balance for all of their accounts.

For easy access to full list The developers of the client’s products created a separate product “curtain” that works like a control center. It is available on the main screen. With one movement, the user can lift it and simultaneously see all the products, their balances, view the statement, and also perform basic operations on a specific product. The application adapts to the user: if the client has only one product, the “curtain” will not be displayed.

After launch, the new application will continue to develop, receiving new functionality. In the near future, the ability to perform active transactions on the accounts of individual entrepreneurs will be added - transfers between your own accounts, as well as to counterparties and to the budget. Now users can see the account balance, generate a statement, send and save account details.

Also, as part of joint family use of accounts, clients will soon be able to make active transactions on them: pay a mortgage together or consumer loan, make transfers from accounts or deposits, create common savings goals, and also do a single analysis of spending on several cards.

Access to Raiffeisen Online is open to clients from November 13. The application has already been adapted for iPhone X. Old version mobile banking will work until the end of this year so that all customers have the opportunity to comfortably switch to the new product.

Raiffeisen is a mobile client from the bank of the same name.

Usage

Now everyone large bank releases a mobile application for Android and other popular platforms. After all, this is not only convenient for the bank’s clients, but also relieves a little of the already quite active workdays of the company’s employees. Raiffeisen Bank is no exception, having recently posted its own mobile bank ing.

Functional

The main feature of such applications is the ability to quickly perform Money transfers from cards and accounts. To pay for many vital services for a modern person, the user is not required to visit the relevant organizations. You can send a payment right from home, sitting in a chair with a cup of tea.

The Raiffeisen app allows you to pay cellular communication, Internet provider services, travel in public transport, public utilities and so on. Send the required amount You can transfer to the specified account in a few seconds - the money will be credited within a couple of minutes.

In addition, the user can make transfers between his accounts, accept cash accruals from other Raiffeisen clients, as well as send money transfers to them themselves. However, this increasingly refers to familiar functions mobile banking. If we talk about unusual opportunities, it is worth noting transfers using a mobile number, working with the accounts of individual entrepreneurs, receiving transfers from clients of other banks, simplified regular payments and transfers using previously created templates.

Key Features

  • viewing statistics of expenses and income for the entire period of using the card;
  • transfers between personal accounts, sending transfers or payments, as well as receiving them;
  • receiving transfers from clients of other banks;
  • payment for popular services, from mobile to public transport;
  • quick access to the most important tasks from the main screen;
  • simple and intuitive interface;
  • compatible with all current versions Android.

Mobile applications for smartphones are becoming more popular every day, and the accessibility of financial transactions is now impossible to imagine without Internet banking. That is why in the 21st century a bank must not only be reliable, but also “go beyond” its offices.

This fall, Raiffeisenbahn JSC launched an updated Internet bank Raiffeisen-Online, we talked about it in.

Today we decided to test the operation of the free Raiffeisenbank mobile application, find out whether it is convenient to use, and understand what the new geofencing service is and how it works.

You can install a mobile bank on your smartphone using google.play (for Android) and itunes.apple (for iOS).

In the main menu of the application, you can find information about the addresses of the nearest ATMs and branches, current bank promotions, exchange rates, discounts in nearby stores, get advice from technical support specialists, and also go to Raiffeisen Online to make financial transactions.

To access mobile banking, you must log in. We told you how to get an online banking account in. In the mobile version, the user must enter his username and password.

In the menu that appears, the cardholder has access to information on their accounts and cards, as well as other products - loans, deposits, mutual funds. In addition to viewing information about your finances, you can make money transfers and pay for services in your mobile bank.

Raiffeisenbank has one of the highest rates of penetration of active users (who make payment transactions) into the online bank - 31%, that is, almost a third of clients use and make banking transactions online. According to statistics, half of all transactions in online banking and mobile applications are payment for services. While testing the service, we also tried to top up our account on a mobile phone.

Push notification service for monetary transactions in mobile banking - the safest method of confirmation. The access code can only be received on a mobile device where the online banking application is authorized. This method of obtaining one-time passwords more reliable than SMS codes, since it is sent without the participation of a cellular network operator, which does not give scammers a chance to replace or intercept it. In addition, if previously you had to remember the code and enter it within the first two minutes, then using the push service the generated code is automatically inserted into the confirmation field, the user only needs to press the OK button.

The money arrived in our account within a few seconds and we were not charged any commission for it.

In mobile banking you can also track the history of your expenses and automatically simulate their schedule.

Another interesting innovation was the geofencing service. On home page application, you must select the “Discounts” section. In it, the client is offered a map of the city, on which shops and companies that offer discounts for Raiffeisenbank card holders are marked.

When the user approaches a certain point of sale at a distance of closer than 300 meters, the application displays a pop-up window on the smartphone with current information about discounts. This function, by the way, can be easily enabled in the settings.

The user can also select the offers he is interested in by product category and find out the store’s opening hours:

It is worth noting that mobile service Raiffeisenbank is becoming more popular every day, because most transactions take place in a few clicks in real time. While on vacation, you don’t need to look for a bank branch or ask friends to top up your account mobile phone or transfer money to a card, because all you need to do is open the mobile banking application on your smartphone and make transactions yourself.

Mobile app Raiffeisenbank allows you to save time, and most importantly - quickly and easily carry out financial operations using your card without fees or delays.

Thanks to the R-connect mobile application, a Raiffeisenbank client can quickly and securely manage personal finances from a phone or tablet. Why not pay fines, taxes and other payments online? Moreover, when entering, for example, a shopping center, the application reminds you of all kinds of promotions. What does a personal account look like in R-connect and how to use the program?

Advantages and disadvantages of R-connect

By connecting the application, the user receives the following advantages:

  • possibility to exchange currency favorable rates;
  • open accounts and deposits without going to a bank branch;
  • freely pay fines and taxes;
  • repay loans in full or in part;
  • view all expenses and income on card transactions;
  • thanks to connected geolocation, search for the nearest ATMs;

Another unique feature of the application is geofencing. This feature tracks the customer's location and then displays hints about promotions happening nearby. For example, a user is walking down the street, passes a clothing store and does not know that they have big discounts. At this moment, he will receive a notification on his phone. Thanks to this approach, you will always be able to save money on purchases.

If necessary, each client can instantly block his card through R-connect Raiffaisen. But the application also has a minor drawback - it cannot be used to obtain a loan.

How to download R-connect for Android and iOS

To download and install the Raiffeisenbank R-connect mobile application for an Android smartphone, you need:

  • log into your personal Google Play account https://play.google.com/store/apps/details?id=ru.raiffeisennews ;
  • find the program in the search line;
  • click “Install”;
  • After this, you will be logged into R-connect Raiffeisenbank.

To download R-connect for iOS, you need:

  • register in the iTunes Store;
  • go to the App Store https://itunes.apple.com/ru/app/rconnectsmart-application/id557857165?mt=8 ;
  • find the application in the search bar;
  • apply the password and ID received during registration.

If a user wants to experience all the benefits of a mobile bank, the easiest way is to go to the official website and connect to R-connect. After this, a password will be sent to your phone number in a message. The method works if you have a valid bank card.

Transfers and payment

In your personal account, personal cards and accounts are available on the main screen of the application. If bank card no, then you will have to go and register it. By the way, any account can be opened immediately from the application. It is easily replenished, money is freely transferred.

You can open new accounts. The following currencies are available:

  • Swiss francs;
  • Japanese yen;
  • pounds;
  • Euro;
  • rubles;
  • American dollars.

After installation, the client will have access to:

  • payment for mobile communications from a bank card;
  • money transfers to cards of other banks;
  • transferring money from one card to another, etc.

To simplify actions, users have the opportunity to create templates. There is no need to check the data and re-enter the necessary parameters. Just click “Send” and the transfer will go through.

Since the bank cares about the comfort of customers, SMS transaction codes do not even need to be entered manually. After all, most people are angry about five-digit codes. You need to minimize the application, open the message, remember the codes and open the program again. Instead of a one-time code, R-connect offers users automatic input from push notifications. You can click on “Transfer” and the rest of the actions will take place without the client’s participation.

Mobile App: Where can I find detailed information about R-connect?

Separately, it is worth mentioning about currency exchanges at favorable rates. You don't need to travel anywhere to change money. You must select the debit/credit account and carry out the desired operation. It will end up in the Operations Log.

Who can use the application

Mobile R-connect application can be used by all users. Moreover, it does not matter whether a person is a bank client or not. However, only basic functions are available to the ordinary citizen:

  • studying banking news;
  • receiving detailed information about all departments;
  • search for the nearest ATMs;
  • using loan calculators.

At the same time, it is safe to work with the application, since it is reliably protected. But don’t forget about simple rules:

  • do not leave your phone unattended;
  • do not give it to third parties;
  • to transfer personal data to other people.

So, to manage personal finances, connecting R-connect would be a great idea. The application helps Raiffeisenbank clients monitor various promotions and their expenses/income. R-connect is very easy to use, making it accessible to everyone.