For smartphones on iOS and Android platforms. Raiffeisen-Online has replaced the previous R-Connect application. In the new version, the interface has been completely redesigned, family sharing of products has been implemented, and accounts of individual entrepreneurs have been displayed.

“Last year we changed our online banking development strategy and will no longer separate mobile and web versions. Our task is to fully synchronize the application and the Internet bank. In the new mobile application, users have access to all our latest innovations from the Internet bank, for example, access for holders of additional cards, including non-bank clients, individual entrepreneur accounts for users who are both individual clients and individual entrepreneurs. In the near future, it will be possible to share your products with family, relatives or friends.”

This is how Natalia Masarskaya, head of e-business at Raiffeisenbank, described the new mobile application in her interview.

As in the previous version of the application, Raiffeisen-Online will retain all financial management capabilities, including remote management of savings accounts and deposits, current accounts and loans, as well as the ability to make the entire list of payment transactions.

At the same time, the interface and architecture of the mobile application were completely redesigned. Now, on the main screen, the user can perform all the most popular operations: replenish accounts, make transfers (including from cards of other banks, recognizing the card number not only from a photo, but also via NFC), pay for services or change currency. In addition, see a single transaction history for all products and use transaction templates. On the main screen, the client can configure the display or hiding of the total balance for all his accounts.

For easy access to the full list of client products, the developers have created a separate product "shutter" that works on the principle of a control center. It is available on the main screen. With one movement, the user can raise it and at the same time see all the products, their balances, view the statement, and also perform basic operations for a specific product. The application adapts to the user: if the client has only one product, the “curtain” will not be displayed.

Launching a new app is not an end point, it will add new functionality over time. In the near future, users will be able to perform active operations on the accounts of individual entrepreneurs - transfers between their accounts, as well as to counterparties and to the budget. Now users can see the account balance, generate a statement, send and save account details.

Also, as part of the family sharing of accounts, customers will soon be able to make active transactions on them: pay a mortgage or consumer loan together, make transfers from accounts or deposits, create common savings goals, and also make a single analysis of spending on several cards.

Access to Raiffeisen-Online for customers has been open since November 13th. The application has already been adapted for the iPhone X. The old version of the mobile bank will work until the end of this year, so that all customers have the opportunity to switch to the new product in a comfortable mode.

The Raiffeisenbank R-Connect mobile application allows you to manage your accounts, perform transactions and interact with the institution using your mobile or tablet.

R Connect App

Before using all the functionality of the application, the client needs to download and install it on his smartphone.

Download

To use R-Connect features, you first need to download the application from Raiffeisenbank. You can download it in the App Store or Play Market for Apple or Android devices, respectively. You can also use iTunes and Google Play.

iPhone and Android

Install the Android app using the following instructions:

1. Sign in to your Google account using your ID.
2. Find the Raiffeisenbank application through the search. To do this, you must enter the name of the bank or short Raiffeisen, Raif, you can also use the names in English letters.
3. Click Install.

For iPhone, you can download the application according to the same principle using an ID and a password.

Windows

Development of applications for other platforms is planned in Raiffeisenbank, but today it is not available to download it for Windows. In view of the large number of requests for creating a Windows application from users, management is planning this development.

Install

The Raiffeisenbank application can be downloaded and installed not only by existing clients, but also by ordinary users.

But if for the first the list of possibilities is very extensive, then for the second only the following are available:

• Specify the location of offices and ATMs of Raiffeisenbank;
• Get information about branches;
• View news;
• Calculate loan data on a calculator;
• Use the deposit calculator.

You can install the Raiffeisenbank application using these options for free. There is also no charge for using the app.

Mobile app features

The Raiffeisenbank application for Android and iPhone allows the client to view the balance on their accounts, check credit card debt, and also perform some banking operations on their own:

• Pay for the services of mobile operators, housing and communal services companies and other service providers;
• pay off a loan;
• Top up Raiffeisenbank cards from cards of other institutions;
• Transfer money between your own accounts;
• Send transfers to cards of other financial institutions;
• Send funds to Raiffeisenbank clients;
• Make currency exchange transactions (the exchange rate is more convenient than in Raiffeisenbank branches);
• Make payments to government agencies (taxes, fines);

Also in the Raiffeisenbank mobile application, the user can receive the following information about their products and perform the following operations with them:

• Generate an account statement by setting a period;
• View completed transactions;
• Control costs in the Cost Accounting service, incl. in dynamics;
• Make deposits, supplement them, withdraw interest;
• Buy mutual funds;
• Open new accounts;
• Connect the SMS service to receive notifications about the movement on the account.

In addition, the client has access to information about the location of self-service machines and branches, partner companies offering discounts, a list of promotions within the framework of the Discounts for You project.

In case of loss or theft of the card, the owner can block it through the mobile application, which is the fastest way to respond and reliably protect funds from fraudsters.

Settings Features

After you have downloaded the Raiffeisenbank application for iPhone or other device, you need to prepare it for ease of use.

1. Go to R-Connect;
2. If the user does not have notifications configured, they will be prompted to complete them. Click OK;
3. In the Confirmation Methods section, which is located in the upper right corner for Android and in the side menu for iOS, you must specify the name of the device (for example, iPhone);
4. A code will be sent via SMS to confirm the settings, which must be entered;
5. Your device will appear in the list.

If you need to convert push messages to SMS notifications, you need to go to Settings - Cost Accounting. Next, you need to disable push.

Conclusion

The Raiffeisenbank mobile application allows you to perform the main types of banking procedures remotely. The list of application features is somewhat smaller than that of the Internet Bank, but Raiffeisenbank plans to expand them. Today, the app is available for Android and iPhone. The Raiffeisenbank application for Windows has not yet been developed.

Raiffeisenbank offers Mobile Banking clients special software for Android and iOS devices. It has many functions, acceptable system requirements, which we will consider, and also learn how to activate this service from Raiffeisenbank and disable it.

System requirements

1. Developer Raiffeisenbank mobile bank: Raiffeisenbank.
2. OS version: Android 4.2 / iOS 9.3.
3. Size: depends on the type of operating system.
4. RAM: from 512 MB.
5. Russian language.
6. Internet access required. Wi-Fi preferred.

Interface

The personal account of the Raiffeisen application is made in a tiled interface.

A clear interface of the application will appeal to any client.

On the main screen, the necessary sections are located in the form of blocks, tiles. The user only needs to select the required one and tap on the function he was looking for. There are settings, information about the bank.

Any client can chat with bank employees directly through the application interface. The Raiffeisenbank software is official and absolutely free.

Possibilities

This service allows you to quickly solve problems related to finance.

Download the app and manage your cards, bills and loans.

To keep your funds safe, log out of the application after completing the necessary operations, it is not recommended to provide access to third parties.

Functions:

• payment for various services: housing and communal services, the Internet, traffic police fines and others;
• replenishment of the phone balance;
• balance check;
• issuance of a gold category bank card;
• making loans online;
• card blocking;
• instant transfer of funds to the card number or to the plastic of other banks;
• repayment of loans: partial, early or full;
• opening deposits in various currencies;
• replenishment of the card with electronic money;
• replenishment of deposits, their partial withdrawal;
• favorable exchange rate;
• savings service;
• cost control;
• setting a limit;
• separate functions for IP;
• opening access to finance for family members.

Connection

How to connect mobile banking Raiffeisenbank? If you want to activate the service via your mobile phone, you need to download a special Raiffeisenbank mobile application from Google Play / App Store.

Open the app store, enter Raiffeisenbank in the search bar and download the official program. Or follow the direct links to the Raiffeisen Mobile Bank applications via your smartphone.

After installation, open it and fill in the data:

• Bankcard number;
• Full Name;
• pin code issued by the bank when opening an account.

After that, it is activated, and the client has full access to the services.

Installation instructions

1. Follow one of the links provided.
2. Then you need to download the free Raiffeisenbank application for your device.
3. Install it.
4. Launch and go through the activation stage by entering the necessary information to connect mobile banking from Raiffeisen.
5. Enjoy.

If you have any questions, you should contact the customer support service at 8 800 700-91-00.

SMS service

The most popular among them is R-Connect, which provides the ability to manage accounts using SMS. There is no need for an internet connection.

The principle of operation of the R-Control SMS service is simple:

1. The user sends an SMS to a special service number.
2. The command is accepted by the mobile bank, with the help of a similar message, a confirmation request is made.
3. When the transaction is confirmed, the funds will be sent to the specified account.
4. You can find out the balance by sending an SMS to the service number.

Video: How to use the Raiffeisenbank mobile app.

Shutdown

To deactivate the application, visit the nearest bank branch with a passport, contact its employees with a request to disable mobile banking. You can do it easier - uninstall the program from the device. Mobile Bank from Raiffeisenbank is a high-quality software that contains all the necessary functions and services so that any client can use them.

The Raiffeisen-Online mobile application is a convenient tool for fast and secure payments and transfers, as well as easy management of your accounts, cards, loans and deposits. Designed to effectively solve daily tasks 24/7. Download and handle personal finance wherever and whenever you want.

A simple and intuitive application provides quick access to the most important information: you can see the total balance for all assets and an overview of all your products, with one touch go to the templates of the necessary operations and the history of payments and debits.

You have a whole branch of the bank in your pocket, with which everything is easy to do online: contact our employees for support via chat, pay for services at any time and quickly transfer money in a convenient way, arrange new products and manage them around the clock!

Payments and transfers
transfers by phone number to clients of Raiffeisenbank, Alfa-Bank, Tinkoff, VTB and many others
free replenishment of Raiffeisenbank cards from cards of other banks
fast transfers between your accounts, within the bank and to other banks
convenient transfers from card to card of any bank in the Russian Federation
simple transfers without details to other bank clients: by link, phone number, email address, via Bluetooth
commission-free payment for various services (mobile communications, Internet, TV)

Product Management
complete information on all your products 24/7
opening new accounts, debit cards, deposits, loans and insurance
partial and full repayment of loans
replenishment of deposits
linking cards for Apple Pay contactless payment
instant currency exchange at the most favorable internal rate of the bank
card blocking

Payment of utility bills, tax arrears, traffic police fines and parking fees
no commission payment of fines, tax debts and housing and communal services by the number of a single personal account (ELS)
quick search and easy payment of accruals
subscription to automatic notifications of new accruals

Additional features
template transfers and repeat operations - no need to enter details
scanning "payments" by QR-code - the data is substituted automatically
access for holders of additional cards - even non-bank customers

Service "Cost Accounting"
visual history of all your expenses in convenient charts
spending analytics by category
you always know where your money went and see what you can save on

Information Services
complete history of all transactions
online chat with bank employees
convenient search for nearest branches and ATMs
current exchange rates
service of SMS and push notifications about card transactions
special offer messages

With Raiffeisen-Online, be successful without borders - anywhere where there is Internet!

Each company strives to provide a high level of customer service, today one of the indicators of quality service is the availability of a functional online application, this is especially true for banks. Raiffeisen Bank has created the possibility of full-fledged account management through Internet banking and mobile banking, you can download the Raiffeisenbank application for Android absolutely free in the Play Market.

What is a proprietary application of Raiffeisenbank. Key Features

Almost all Internet banking functions are available in the Raiffeisen Bank (R-Connect) mobile application. The main goal of this program is to provide the client with the possibility of remote account management, with the provision of maximum functions and a high level of security.

The list of functions that are available to an individual after entering the personal account of mobile banking:

1. Viewing the balance and access to the history of operations;
2. Special service for cost accounting;
3. Setting limits on cards;
4. Transferring money to cards of Raiffeisenbank and other banks;
5. Repayment of loans;
6. Payment without commission for utilities, mobile communications, service providers, etc.;
7. Payments to the state budget without additional commission costs: fines, taxes, state duties, etc.;
8. Transfer between Raiffeisenbank clients by phone number or email address;
9. Replenishment of own card from cards of other banks or using electronic money;
10. Free opening of accounts in any currency (except the first one);
11. Currency exchange at a favorable rate;
12. Transfers from foreign currency accounts, including abroad;
13. Replenishment of transport cards without commission Troika and Strelka.
14. Opening, replenishment and withdrawal of deposits in any currency;
15. Informing, for example, news about changes in the system of fines and taxes;
16. You can inform the bank about a trip abroad;
17. You can grant access to holders of an additional card, as well as to any other family member (after presenting a power of attorney).

The bank also developed the first banking application for children, Raiffeisen-Start, which will help in learning financial literacy, budget planning, controlling expenses and saving money for the desired purchase.

How and where to download the program for Android, iPhone or on a computer

You can download the application from the links provided on the official website. You can access your personal account in the following ways:

• Get a login and password when signing the contract;
• Use the connection form at the link https://online.raiffeisen.ru/#/login/connect (you need to know the card number, expiration date, CVV code, have a phone with a financial number at hand);
• At any Raiffeisen ATM (must have a card and know the PIN code);
• By calling the call center - 8 800 700 9100 (passport data and the answer to a secret question are needed).

Program connection algorithm for iPhone and Android:

1. Take a gadget with iOS 9.3 or Android 4.2, at least 512 MB of RAM and enough free space (depending on the OS), provide normal access to the Internet (Wi-Fi);
2. Go to AppStoe / GooglePlay and write Raiffeisen or Raiffeisen in the search bar;
3. You can download the Raiffeisenbank Online app for Android for free using the direct link https://play.google.com/store/apps/details?id=ru.raiffeisennews, for iPhone - https://itunes.apple.com/ru/app/ rconnectsmart-application/id557857165?mt=8.
4. After downloading the program, you need to install it;
5. Activate the card: enter the card number, full name, pin code (To learn more about how to do this, click here).

Differences in capabilities between the application for individuals and legal entities

Individual entrepreneurs can use the mobile application to perform the following actions:

• View account balances and generate statements;
• View debit cards issued to the current account;
• Transfer money in rubles;
• Make payments to the budget;
• Transfer money from the IP account to the FL account;
• Save and send account details to partners.

For business, the bank has developed a new application "Raiffeisen Business". The main goal is to provide the ability to control and manage accounts anywhere and at any time, using the following functions: viewing the current balance and transaction history; making payments in rubles to other banks; sending details to partners by SMS or E-mail.

For legal entities in online mode, the functions of currency transfers are not available; opening accounts, deposits and loans.

You can download the Raiffeisenbank Business Online mobile app at https://www.raiffeisen.ru/business/dist/mobile/.

What to do if the application does not work

If something does not work for you, you made a payment incorrectly or you need additional advice, please contact the round-the-clock hotline - +7 495 777 1717 (for Moscow) or 8 800 700 00 72.

The technical support service is open from 9.00 to 18.00 (except weekends): 8 800 700 99 95; +7 495 225 91 92 (for Moscow).

You can also email [email protected].

To protect yourself in the process of using the mobile application, you need to adhere to the following rules:

1. Download only the official app;
2. Use complex passwords;
3. Do not share your login information with anyone;
4. Use only trusted devices to log in;
5. Log out of your personal account after completing your work.