Personal account for housing and communal services. How to find out the personal account of an apartment by address. Electronic payment systems

15.05.2024

In our age of information technology, the time has come to finally say goodbye to the endless queues that have become part of our lives. And, to the joy of many, this also affected payment for housing and communal services. You can now make a payment without leaving your home using mobile banks and special online services. An alternative is payment terminals, ERCC. Even the queues at the cashiers have become much smaller - and this is due to the fact that the employee no longer needs to type out all the information about the payment addressee - it is enough to simply enter his individual code, which contains all the necessary data. But how do you find out the housing and communal services payer code? We will answer the question in this article.

What is this payer code?

Before we tell you how to find out the payer code (CP), we will briefly tell you what it is. This name hides a unique 10-character cipher. Using it, the payment acceptance system identifies the payer and receives all the information necessary to make the payment. It is this code that must be reported to the cashier, entered on the terminal screen or in the online payment service window.

Basically, it is formed by your management company - every home owner today has such a number. The housing and communal services payer code is, in fact, an unchangeable composition of numbers, letters or other symbols. It can transform in two cases:

  • Another management company has started servicing your home.
  • Some serious changes have taken place in the housing and communal services structure.

Ideally, when changing the code, the housing service company should warn the owner about this - after all, if you indicate the wrong payer code, the transfer will “hang”, and an unsuspecting person will be charged a penalty for late payment. To avoid such “surprises”, everyone needs to be aware of how to find out the payer code themselves before making a payment.

Why do you need to know the CP?

The payer code is the same identification number as an INN, SNILS code, policy, passport, etc. It allows you to identify all payers.

Why are many people interested in how to find out the payer code? There is only one answer - this information helps to save your time significantly! For example:

  • The code is needed to pay for housing and communal services in all electronic systems for accepting such payments, payment terminals, and ATMs.
  • This code is needed in order to receive all receipts in electronic form on the popular useful resource “Government Services” and immediately pay for them on this service.
  • The no less well-known Sberbank Online application also requests this code to make instant payments from a bank card linked to it using just your smartphone or PC.

Among other things, this code helps you find out whether the receipt that arrived in your mailbox is genuine or whether it is a trick of scammers. The latter can skillfully falsify many data, but instead of the payer code they write a random set of numbers. Remember - this number can only be changed by the management company! It is easy to find out about past transformations by simply calling her.

Method No. 1: by receipt

The surest way to tell you how to find out the payer code is to look at the receipt for payment for housing and communal services. They are dropped into mailboxes and handed over personally to the concierge, the entrance manager, etc.

Typically, in receipts this information is contained in the upper right corner of the “header” of the sheet in the corresponding line - “Payer code”. Next door will be information about you, a barcode, and the total cost. If the receipt does not contain a code, then this is a reason to doubt its authenticity.

Method number 2: find out offline

How can I find out the payer code if I don’t have a receipt at hand or access to the Internet? We offer you several simple ways:

  • Having grabbed your passport and, just in case, a document on ownership, you can go to your housing office or management company - they should provide you with this code.
  • If you don’t want to leave your home, how can you find out the housing and communal services payer code at the address? Make a call to the EIRC (Unified Information and Settlement Center) or to the Criminal Code. Be prepared to dictate your passport details and information about your place of registration, for which you need to know the code.

Method number 3: find out online

The easiest way to find out the payer code at the apartment address is via the Internet, both through a PC, and outside the home - through the same smartphone. This is done simply:

  • Go to the "Government Services" resource. The service allows registered users to find out their payer code by entering only the property address.
  • Only for Moscow residents there is an additional opportunity - the Moscow Housing and Communal Services application. Among other things, it will help you decide on your payer code.
  • If you have ever made similar payments through Gosuslugi or Sberbank Online, then simply find the corresponding electronic checks in the transfer history - the payer code will be indicated in them. Mobile banks of other credit institutions can also save slips with such information in their history.

How to find out the debt by payer code?

The housing and communal services payer code is not only the “key” to quick payment for services, but also a way to quickly become familiar with the amount of your debt to the management company. The code will help you on the following resources:

  • "Government services". In the "Accruals" section of your personal account, link the payer number to your account. In the "Accounts" tab, your debt will be displayed, which can be paid immediately.
  • Bank of Moscow service. You enter the payer code, and then you can choose what debt you are interested in - for today, for the current month, for the last six months, etc.

Alternative ways to find out about utility debt

If for some reason you were unable to determine your payer number, we will tell you how to find out the debt in other ways:

  • Contact the housing office or management company. Be sure to take your passport with you, a document confirming your ownership of the property. However, be careful - this way you will only find out your rent debts! To find out the debt for electricity, you need to contact the customer service of the corresponding energy company, for gas - from the suppliers of this service, etc.
  • Go to the EIRC without forgetting your documents. The employee will inform you of the total amount owed.
  • In some cases, after entering the necessary information, you can find out about your debt at home by going to the website of your management company.
  • On "State Services" it is not necessary to enter the payer code. Go to “Payments”, then “Payment for housing and communal services” and find the required item in the menu. Enter the information requested by the site.
  • You can also find out about your debt in Sberbank payment terminals - be prepared to indicate your personal account. Please note that the invoice symbols for rent, electricity, gas, water, Internet and TV payments are different.

You can easily find out your payer code, which is so necessary in modern times, without even leaving your home. In addition to paying receipts, he will help you complete other transactions - for example, determine your debt on utility bills.

Ideally, when changing the code, the housing service company should warn the owner about this - after all, if you indicate the wrong payer code, the transfer will “hang”, and an unsuspecting person will be charged a penalty for late payment. To avoid such “surprises”, everyone needs to be aware of how to find out the payer code themselves before making a payment.

How to find out the housing and communal services debt for the year? Checking your debts by payer code

If you have incurred debt for a year, it is better to find out about the amount of debt by visiting the management company or settlement center (MFC). In these organizations it will be possible to print out a debt receipt. It will be quite difficult to repay the annual amount of debt in one payment. Therefore, the MFC develops a repayment schedule with the generation of several receipts for payment.

How to find out rent arrears by payer code

The payer code is an individual set of 10 digits, assigned by the management company to citizens of the Russian Federation at their place of residence and indicated on receipts for personal housing payments in the “header” on the right. This parameter is permanent and is fixed for each owner of real estate.

Public utilities

Paying rent online allows you to avoid the occurrence and accumulation of debts for housing and communal services, regardless of where you are and what your work schedule is. In order to pay rent online, you need to have a bank card and know the payer code indicated on the receipt, but there is no need to have the receipt itself with you.

Ways to find out your housing and communal services debt

This method is better suited for people who live in small towns. Come to the address of your housing department, where an employee of the company will provide detailed information on your debt and issue a current receipt for payment. With its help, you can pay for services there. The unpleasant side of this method is that you often have to stand in line, which wastes a decent amount of time.

How to find out rent arrears

The housing and communal services sector has undergone significant changes. It is quite difficult to understand them and not end up with late payments on receipts. Therefore, it is quite natural for people to become interested in the topic of how to find out rent arrears. The easiest way is to do this via the Internet, which will significantly save time.

How to find out rent arrears

Recently, the population is increasingly using the Internet to make payments for housing and communal services. Information about the presence of debt is provided by many Internet portals: from the websites of various payment systems to the official websites of government agencies. However, the most popular are the websites of management companies providing services, as well as the websites of banks.

How to find out arrears in rent (housing and communal services) and not pay fines

Information about rent arrears can be indicated in a single payment document or in a separate receipt for each utility service. To create convenience for subscribers, special information systems are being introduced in which any payer can find out the debt for housing and communal services remotely. You can obtain information about current rent debts at payment terminals or at bank branches.

How to find out the debt for housing and communal services in Moscow

The single payment document (UPD) will be shown online on the Government Services Portal, and you can pay for it immediately. It is possible to subscribe and receive EPD monthly by email. You can subscribe on the website in your “Personal Account” in the “Notification Center” - “Notification Settings” section.

Unified payment document (UPD) for utilities in Moscow

  1. Through bank cash desks. Traditionally, Russian citizens prefer to pay through Sberbank. The disadvantages of this option are the charging of high fees for making payments, the presence of queues, and long service.
  2. Through ATMs. This method is suitable for plastic card holders. At the ATM you need to insert a card, select a service provider and enter the payer code. The system will issue the calculated amount. Then click on the “Pay” button and enter the payment amount. The money will be debited from the card.
  3. Through terminals. The option is similar to the previous one, but payment can be made in cash.
  4. Auto payment. Most banks provide this service for paying for housing and communal services. Money will be debited automatically on the specified day.
  5. Internet banking, mobile banking. The payment is made remotely through the payer’s personal account on the official website of the credit institution.
  6. Through Russian Post. You can pay for utilities at post offices.
  7. Electronic online payment. Electronic services - Yandex.Money, QIWI and others make it possible to pay for utilities.
  8. On the government services portal. In the personal account, the payer creates an EPD and pays for services without commission.

How to find out your housing and communal services debt

The measures listed are precautionary in nature in order to force residents to pay their bills. Forcible collection of utility debts occurs only after a corresponding court order. If the homeowner turns out to be a malicious and willful defaulter, the bailiffs have the right to the following actions:

The nuances of rent through the Bank of Moscow

VTB24, together with the Bank of Moscow, has developed a convenient service for its clients to familiarize themselves with the presence of debt for utility services. The verification is carried out after going to the official website of the financial organization. After authorization, you must indicate the current payer code - this designation is located in each payment document in the upper right corner.

Find out about debt

The Contractor shall send a warning (notification) to the consumer-debtor in writing that in case of failure to repay the debt for payment of a utility service within 20 days from the date of delivery of the specified warning (notification) to the consumer, the provision of such utility service to him may be suspended. If the resulting debt is not repaid and after 30 days from the date of introduction of restrictions on the provision of utility services, the contractor suspends the provision of such utility services, with the exception of heating, and in apartment buildings also with the exception of cold water supply - with prior (3 days in advance) written notice to the debtor consumer by handing him a notice against receipt.

How to find out your housing and communal services payer code by address

Each apartment owner receives a receipt in their mailbox once a month, which contains the current debt, the debtor's name and personal account. They are sent out by energy sales or the housing complex management company. However, cases where fake receipts with incorrect data are received are becoming more frequent.

Places to view rent arrears

If the data is correct, the page will display complete information about the balance status for the selected service, as well as a list of invoices. Sometimes consumers consider the charges made to be incorrect. For such cases, the portal provides the opportunity to send a corresponding claim to the territorial settlement center.

A personal account number for paying for utilities is an electronic storage of information that contains data on the technical characteristics of the living space, the number of registered persons and the connected communication lines. All utility payments for the apartment are transferred to the housing and communal services settlement center directly to personal accounts. If necessary, a single housing and communal services account number is divided into several people. This is useful if the apartment has several owners.

How can I find out the housing and communal services account number at the address, and how can I use it to check my rent debt? Let's figure it out.

Why do you need a personal account?

The personal account number, which is stored in the settlement center, includes information about the number of rooms in the apartment, their size, the type of bathroom (combined or separate), water and sewerage supplies, and electrical wiring.

It allows you to find out the number of people registered in the apartment and their full name, the legal status of the housing (municipal or privatized), and the personal code number. Now all invoices are stored electronically, but there are also paper counterparts, presented on standard form No. ZHKh-8.

When is the facial code number generated?

  • obtaining a warrant for an apartment that is in municipal ownership;
  • privatization of housing;
  • moving in upon completion of construction of a cooperative house.

A receipt for payment of utilities allows you to find out the debt for an apartment, and the personal account is usually indicated in it with the letters “ FLS" or " PM" The information included in the bill (including information about the installed meters and type of stove) allows you to correctly charge the utility bill by multiplying the tariff by the number of persons registered in the apartment.

Ways to find out the housing and communal services account number at the address

If receipts are unavailable, lost, or for some reason there is no personal account on them, then you can find it out in several ways.


1. Through the State Services website (for Muscovites)

For example, Moscow residents have access to the GU IS website, created by the city’s fuel and energy department. You can find out the housing and communal services account number by address and check the debt for it after entering the address in the search line.

2. Phone call to housing and communal services/management companies

After receiving a personal account, you can pay it at a bank that accepts utility payments. Another way is to find out your personal account number when call to housing and communal services or management company (MC). The operator will name the account and the amount owed after reporting the apartment address.

3. Sberbank (ATMs)

Sberbank clients find out their personal account number available on the Sberbank Online website. Sberbank ATMs also allow you to do this through the “Search and Information” menu items. After clicking the " Personal accounts» enter the apartment address and select the service provider. Your personal account and the amount of debt will appear on the screen, which you can immediately pay, and then print a receipt.

4. Specialized sites

Sites that allow you to find out the amount of your debt, similar to the Moscow GU IP, are also available in many other cities, including St. Petersburg, Kazan, Yekaterinburg and many other large settlements. They allow you to find out the housing and communal services account number at the address and pay the existing debt.

How to find out the debt on an apartment?

The most complete information on utilities and the amount of debt is provided only by management companies and their websites.

Of course, not all management companies have the technical ability to create and maintain electronic resources at a high functional level. You can find out whether your management company provides this option on its central Internet resource– it should be possible to register and gain access to your personal account.

Some management companies allow residents not only to find out their personal code and debt information, but also pay debt online, get information on loans, transferring money to the pension fund, etc.

In most cases, individual websites of fuel and energy companies at your address allow you to view information on provided utility services.

The downside is that they only provide information on the profile service (for example, debt for water, electricity and gas will have to be looked at on three different sites).

Payment of housing and communal services debts using Internet banking and electronic money

In addition to Sberbank, which provides services for paying utility bills through the Sberbank Online service, many Russian banking organizations have similar options. The advantages of transferring rent through online banking are speed and efficiency - no queues, complete self-service, work 24/7. A convenient way to find out the debt for housing and communal services (for the current month, for the past month or six months) is provided by VTB Bank.

Many electronic payment systems have ways to find out the debt for housing and communal services. The most popular of them are Yandex Money and WebMoney. On the Yandex Money website, you can find out the amount of debt using the receipt code. The check is done for any calendar month, and payment is made through Yandex electronic money, bank cards or cash (using a printed receipt).

The WebMoney company in the “Payment” section offers a list of all organizations that accept utility payments. After choosing a management company, you can immediately pay your utility bill using the WebMoney electronic wallet (WMR, WME or WMZ).

In addition to banks and electronic payment systems, services for determining utility debt are provided by the all-Russian website Rent 24, which has been operating since 1996. Now the site works with 37 constituent entities of the Russian Federation and unites over 620 HOAs. In addition to checking the debt and paying it off, the Rent 24 website allows you to:

  • make calculations for utilities according to current standards;
  • create invoices for payment and print them;
  • keep track of expenses online using water, gas and electricity meters.

Responsibility for rent arrears

Housing and communal services and management companies have the right to apply 4 types of punishment to defaulters:

  1. Accrual of penalties. Its size is expressed as a percentage of the debt amount;
  2. Restrictions on the provision of services. The supply company has the right to demand that the debtor pay the debt for its services. If the requirement is not met within 30 days, the provision of services is limited or completely terminated;
  3. Complete interruption of the supply of resources (for example, turning off water or electricity). An unpleasant measure of influence on the debtor, designed to stimulate him to pay as quickly as possible;
  4. Eviction from a residential apartment. This extreme measure applies only to persons who live in the apartment under a contract. Eviction is not applicable to owners of privatized housing.

The development of Internet services for checking the status of personal housing and communal services accounts and paying for utilities has greatly simplified the accounting of rent expenses and saved citizens a huge amount of time.

Using your personal account on the website of management and resource supply companies, you can find out your housing and communal services account number and control utility costs around the clock. This is a great help for timely payment of utilities and monitoring the status of your personal account.


14
July
2015

It is possible to pay to the EIRTs Moscow in various ways, including at self-service devices and via the Internet (via the Sberbank-Online system). Since payment is often carried out independently, it is worth paying attention to the following features:

1) Payments are accepted using the following bank details: TIN 7702000406, KPP 997950001, current account depends on the region of Moscow where you live, BIC 044525219. 2) Payment through Sberbank Online is possible only by bank card. 3) When paying through Sberbank Online, you must select the payment region “Moscow”.

Instructions - how to pay for utilities EIRC via the Internet or a Sberbank terminal.

When accepting a payment through the Sberbank-Online system, switch to the “Transfers and Payments” tab. You can find an organization by searching by name, TIN or current account. For example, enter the recipient’s TIN or the name of the EIRC in the search field:

Found organizations will appear below the search bar. Before proceeding with further actions, be sure to check the details on your receipt with the details of the found organization (Legal name, TIN). Select a payment method with “accrual base” or “without accrual base”. When you select a payment method with a “charge base”, after entering your personal account, other data on your rent will be automatically filled in: Payer code, Recipient's current account, payment period in the MMYYYY format, the amount of charges for utility services for the last period.
If you select “without accrual base”, all details will be entered independently:

Payer code;
. Recipient's account and city district (determined by payer code or personal account);


Beginning of the EIRC Payer CodeMoscow region
131 Airport district
144 Khovrino district
173 Lianozovo district
199 Novogireevo district
225 Lyublino district
254 Danilovsky district
283 Zyuzino district
319 Ramenki district
322 Filevsky Park district
348 South Tushino district
403 Housing worker (GBU)
109 Yakimanka district
138 Western Degunino district
141 Savelovsky district
167 Losinoostrovsky district
170 Marfino district
196 Izmailovo district
206 Sokolniki district
222 Kapotnya district
251 Biryulyovo East district
264 Chertanovo North district
316 Ochakovo-Matveevskoe district
345 Strogino district
361 Zelenograd administrative district
106 Tagansky district
135 Eastern Degunino district
164 Sviblovo district
177 Otradnoe district
193 Eastern Izmailovo district
203 Vostochny Village district
229 Nekrasovka village
232 Yuzhnoportovy district
258 Nagatino-Sadovniki district
261 Orekhovo-Borisovo Northern district
287 Obruchevsky district
290 Cheryomushki district
342 Mitino district
103 Krasnoselsky district
132 Begovaya district
145 Khoroshevsky district
161 Babushkinsky district
174 Yaroslavsky district
200 Novokosino district
226 Maryino district
255 Donskoy district
284 Konkovo ​​district
323 Fili-Davydkovo district
100 Arbat district
139 Koptevo district
142 Sokol district
168 Bibirevo district
171 Ostankino district
197 Kosino-Ukhtomsky district
223 Kuzminki district
252 Biryulyovo Western district
265 Chertanovo Central district
281 Academichesky district
317 Vnukovo Village district
320 Solntsevo district
346 Khoroshevo-Mnevniki district
401 UK Zhilishchnik-1
107 Tverskaya district
136 Golovinsky district
165 Altufevsky district
194 Golyanovo district
204 Northern Izmailovo district
233 Zhulebino district
259 Nagatinsky Zaton district
262 Orekhovo-Borisovo Yuzhnoye district
288 Severnoye Butovo district
291 Yuzhnoye Butovo district
314 Mozhaisky district
343 Pokrovskoye-Streshnevo district
104 Meshchansky district
133 Beskudnikovo district
146 Molzhaninovsky district
162 Yuzhnoye Medvedkovo district
175 Northern Medvedkovo district
191 Bogorodskoye district
201 Perovo district
227 Nizhny Novgorod district
230 Ryazansky district
256 Zyablikovo district
285 Kotlovka district
311 Dorogomilovo district
101 Basmanny district
143 Timiryazevsky district
169 Butyrsky district
172 Severny district
198 Metrogorodok district
224 Lefortovo district
253 Brateevo district
266 Chertanovo Yuzhnoye district
282 Gagarinsky district
318 District Prospekt Vernadsko
321 Troparevo-Nikulino district
347 Shchukino district
402 State Unitary Enterprise EVAZhD
108 Khamovniki district
137 Dmitrovsky district
140 Levoberezhny district
166 Rostokino district
195 Ivanovskoe district
205 Sokolinaya Gora district
221 Vykhino district
263 Tsaritsino district
289 Teply Stan district
292 Yasenevo district
315 Novoperedelkino district
344 Northern Tushino district
105 Presnensky district
134 Voikovsky district
163 Maryina Roshcha district
176 Alekseevsky district
192 Veshnyaki district
202 Preobrazhensky district
228 Pechatniki district
231 Tekstilshchiki district
257 Moskvorechye-Saburo district
260 Nagorny district
286 Lomonosovsky district
312 Krylatskoye district
341 Kurkino district
313 Kuntsevo district
102 Zamoskvorechye district

Meter readings (meters you have);
. Document Number
. Insurance amount
Enter (or adjust) the payment amount.
Check the totals for your payment and click the "pay" button. When making payments through Sberbank Online, confirm the operation using an SMS password (or password from an ATM receipt). When paying through self-service devices, accept the receipt and remember that you need to pick up your bank card. When conducting a transaction through Sberbank Online, click on the “print check” button. If you have a printer, print it immediately. If you don’t have a printer, then save an electronic version of the receipt (as an html page or pdf file). At the final stage of payment, you can activate automatic payment. After which automatic payment for services will take place on a monthly basis.

Please note that the reception method described above may change over time due to changes in details, contractual relations between the bank and the organization or the entry into force of new legislation. This instruction is for informational purposes only and does not call for any action, but only shows the basic principles of making such payments via the Internet or self-service devices.


Have you tried to pay via the Internet for public services of the EIRC in Moscow?

Questions

    Kind. I paid for my passport. The check was faded and they didn’t accept it from me. How to recover? Paid in cash through the EIR terminal

Thanks to its convenience and enormous functionality, the number of users of the State Services portal is growing rapidly. Many have already managed to appreciate all the advantages of managing state and municipal services through a single portal of public services, while others are yet to do so. Without a doubt, in the near future almost every citizen will have an account on the State Services portal. Where such confidence? It's simple. Modern people value their time, meanwhile, we all periodically use government services, and the government services portal allows us to avoid long queues and multiple visits to government agencies. There are many useful options available on the Gosuslugi portal, and one of the most popular is payment for housing and communal services.. Not all users of the resource know how to pay for housing and communal services through government services, however, this is one of the most convenient ways to pay for utilities.

Advantages of paying for housing and communal services through the State Services portal:

  • Time saving;
  • Ease of operation;
  • Possibility of making a payment at any convenient time;
  • There is no need to enter details (for payment you just need to indicate your UIN).

To pay for housing and communal services, you will need, as well as the instrument with which the payment will be made (bank card, mobile phone balance or electronic money). You can make a payment from a computer directly through the government services website or from a mobile phone using the State Services application. In both cases, the procedure is straightforward and takes minimal time. To eliminate the possibility of any questions arising, we have described step by step how to pay for housing and communal services through government services. All you have to do is follow our instructions.

  • Important
  • The State Services portal itself does not charge a commission for paying for housing and communal services, but the commission may be charged by a bank, operator or payment system (depending on the payment method).

Instructions for paying for housing and communal services through government services


Before you pay for housing and communal services through government services, you need to make sure that you have everything you need to make the payment at your disposal. First of all, you must have an account on the State Services portal. If you still don’t have one, you need to get one. We talked about it in a separate article. You also need to decide on the payment method. In this case, several options are available.

You can pay housing and communal services:

  • Using a bank card (Visa, MasterCard and Mir);
  • From a mobile phone account (MTS, Beeline, Megafon, Tele2);
  • Electronic money via Webmoney;
  • Using a printed receipt at any bank.

You can use any of the above methods depending on your personal preference. It is pointless to use the latter method. The whole point of paying for housing and communal services through government services is to save time, and not waste it on going to the bank. Nowadays, every person has a bank card, so there will be no problems choosing a payment method. As a last resort, you can put money on your phone balance and then pay utility bills from your account. So, if you have an account and you have decided on the payment instrument, then you can proceed to payment.

To pay for housing and communal services through government services, follow these steps:

  1. Go to the website gosuslugi.ru and log in;
  2. Open the “Service Catalog” tab;
  3. Go to the section “Apartment, construction and land”;
  4. Select the service “Payment for housing and communal services”;
  5. Read the information about the service and click on the “Get service” button
  6. In the window that opens, select your service provider;