Opening a bank personal account. Opening Internet bank (online) - login, registration Bank opening client technical support

03.11.2023

Bank opening- a universal bank with a well-developed banking infrastructure in all regions of Russia. Was founded in 1993. The main areas of activity include: servicing and lending to individuals and legal entities. In addition, the bank is actively developing work in the area of ​​investments and securities. The bank ranks 7th in terms of assets among Russian banks. Under the wing of the Otkritie financial group there are banks such as (Internet bank for entrepreneurs) and.

To control your financial assets placed with the bank, it is most convenient to use the online banking service. Otkritie Bank is ready to offer two convenient financial management tools in this regard: a client’s personal account and a mobile application.

To log into your personal account, go to the official Otkritie Bank page at https://www.open.ru/ and in the upper right corner click on the phrase “Internet Banking”.

When you click the button, the system will prompt you to select the type of personal account you need:

  1. Internet banking for individuals (you can choose between the new and old version)
  2. Internet banking for small businesses ("Internet Banking" and "Business Portal")
  3. Internet banking for medium and large businesses (Business Link and Otkritie Business Online)

If you are an individual, then select the first option for your personal account and select the new version (it is more convenient and works faster than the previous version of the system)

Otkritie Bank’s personal account allows you to perform the following operations:

  1. Information on existing accounts and cards (balance, details for transferring funds)
  2. History of online banking transactions
  3. Payment for services (mobile communications, utility bills, fines and taxes)
  4. Setting up auto payments
  5. Creation of templates based on paid services
  6. Money transfers (between your accounts and cards, as well as to other banks)
  7. Opening a deposit (at an increased rate)
  8. Loan payment
  9. Card blocking (if lost or stolen)
  10. Search for branches and ATMs
  11. Feedback from support
  12. Personal promotions and offers

Next, you need to enter your username and password that you received during registration. And click the “Login” button. After this, you need to confirm the entrance to your personal account by entering the one-time code from the SMS into the window. You have just logged into your personal account at Otkritie Bank. Here you can manage your accounts, pay for services or transfer money using free details, open deposits, exchange currency, repay loans and much more.

If you have one of the banking products of Otkritie Bank and still do not have a personal account, we recommend that you register it. To register a personal account, go to the main page of the Otkritie Bank website and click “Internet Bank” - “New Version” or simply follow the link https://ib.open.ru/login. An authorization form for logging into the system will appear on the page. Click the "Registration" button below

To register an account, the system will prompt you to enter the 16-digit number of your bank card and agree to the rules for using online banking.

Click the “Continue” button and wait for the one-time password to arrive on the mobile phone to which your card is linked.

After that, we come up with a username and password and save it. At this point, registration has been successfully completed. Now you can use your personal account at any time of the day.

If you are unable to log into your personal account on the first try, then try checking your login and password, perhaps you entered one character incorrectly, or maybe you pressed the Caps Lock key.

If subsequent attempts to log in are unsuccessful, use the password recovery function.

The procedure for recovering a password from a personal bank account is reduced to the process of registering a new personal account again.

The process of registering a personal account is described in detail above. You can register in your personal account by following the link https://ib.open.ru/r .

If you need a cash loan, then you can leave an application at Otkritie Bank. The terms of the loan are as follows:

  • Amount of credit: from 50,000 rubles to 5,000,000 rubles
  • Loan terms: from 1 year to 5 years
  • Interest rate: 9.9% per annum (in the first year of lending)
  • Application review period: 3 minutes

Requirements for the borrower:

  • presence of Russian citizenship and registration in the city of presence of Otkritie Bank
  • age: from 21 to 68 years
  • Last working hours: from 3 months
  • total work experience: at least 1 year

If you meet all the requirements, you can submit a loan application and find out the decision within 3 minutes online.

You can submit a loan application below:

To access your personal account at Otkritie Bank, you can use the Otkritie Bank mobile application. The mobile application is provided absolutely free of charge and is available for users of mobile devices based on iOS and Android. The bank’s mobile application duplicates almost all the functions of your personal account and even surpasses this functionality in some ways.

You can make the following financial transactions in the mobile application:

  • View the history of the movement of funds on the account (statements for each card are always at hand)
  • Fast payment for services: taxes, TV, duties, housing and communal services, mobile (Pay for more than 3,000 services without commission in one click)
  • Transfer money between your accounts, clients of Otkritie Bank or to an account in another bank
  • Blocking/unblocking cards (relevant function in case of loss or theft)
  • Issue and reissue of cards (if you still do not have an Otkritie Bank card, you can order its issue directly in the application)
  • Currency exchange at a favorable rate
  • Favorable deposits (with increased interest rates)
  • Finding the nearest bank branches and ATMs
  • Online chat with bank technical support

It is worth noting that it is not without reason that the bank’s mobile application, opening, won the status of “Best Mobile Banking Application” in 2017, because it is very convenient.

To log into the mobile application, use the login and password received when registering your personal account.

If you do not yet have information to log into your personal account, you can go through the registration procedure directly in the Otkritie Bank application:

  1. Open the application
  2. Enter or scan your card number
  3. Dial the code received in SMS
  4. Create a password to log into the mobile application

You can install the mobile application by going to the application store of your smartphone and entering “Bank Otkritie” in the search page. In the search results you will see an application of the same name with the bank’s corporate logo. To download the application, click the "Install" button.

You can download the official mobile application of Otkritie Bank using the links below:

Otkritie Bank has excellent feedback from its customers. There are many ways to contact the bank:

  1. Hotline: 8 800 700-78-77 - free call within Russia +7 495 787-78-77 - for calls from abroad
  2. Through the feedback form on the bank’s website (indicate the subject of the request and describe the situation, leaving details for receiving a response from the bank)
  3. Using a call from the site (suitable if you have a microphone or headset)
  4. Via chat with customer support in the Otkritie Bank mobile application

If you need to quickly get advice or resolve an issue related to connecting or disconnecting bank services, we recommend calling the Otkritie Bank hotline. Bank employees will help you quickly resolve the issue.

During a conversation with a contact center employee, additional identification may be required - so be prepared to provide passport data, some card control data, a mobile phone number or a code word. This is necessary to identify you as a bank client and is done within the security framework.

Otkritie Internet Bank is a modern resource for managing a personal account (24 hours a day, seven days a week) of the Otkritie FC Bank. Today it is difficult to create a comfortable relationship between the bank and the user without simple and convenient Internet banking.

In the largest cities of Russia: Moscow, St. Petersburg, Novosibirsk, Nizhny Novgorod, Yekaterinburg, Kazan, Omsk, Chelyabinsk, Samara, Rostov-on-Don, Ufa, Krasnoyarsk, Voronezh, Perm, Volgograd, Krasnodar, Saratov, Ulyanovsk, Tyumen , Cherepovets, Vologda - the largest number of branches are located.

A convenient application has been created for obtaining remote access to your personal account Opening Internet Banking (online) - login, registration on the page below. The Bank provides modern security measures and protection of the user’s personal data using a secure Internet connection with a security certificate (https).

An intuitive and accessible interface has been developed for ease of use. Ease of operation and quick registration set this banking service apart from other banks.

If you already have access to your personal online banking account, then to log in you just need to follow the appropriate link to the bank’s official website.

Log in to your personal account at Otkritie Bank:

On the main page of the Internet bank there is a form for entering your login and password.

If you lose your password, you can find it out from the operator by phone. 8-800-700-78-77 . Calls are free throughout Russia. The operator will restore the lost data.

To use a prepaid card to log in (to pay for goods and services without identifying the client on it), you should follow the link below “You have a prepaid card”. You will need to register first.

Registration (activation) of a prepaid card takes minimal time. Two minutes after registration it will be active.

  1. By pressing the " Register", in the form that opens, you need to enter 10 numbers printed on the back of the card (ID).
  2. Then enter the remaining four digits.
  3. Then enter your mobile phone number in the field.

If you have already registered before, you just need to enter your mobile number and click “ To come in" .

Connecting to the Otkritie Internet banking service (online)

Initial registration in the service is available in several ways, from which you can choose the most suitable one for yourself:

  • at a bank branch (branch). The employee provides a choice of a sealed envelope with an activation code or SMS to your phone;
  • at an ATM of FC Otkritie Bank. To do this, you need to insert your card into the ATM, then enter its PIN code and select “ Internet bank" and further " Activation". If everything went correctly, the ATM will print a receipt containing the activation code;
  • at the initiative of the bank. The bank itself can send the required activation code to your phone in the form of SMS along with an offer to use the service. In this case, a corresponding agreement is concluded. Before re-registering independently in the service, you must first terminate the existing contract with the organization.

Registration of Internet bank Otkritie (activation)

Once the online access service to your bank’s personal account has been activated, you can begin registering your Otkritie Bank personal account. Login - on the registration page of the bank's official website.


Created authentication data are basic and can be changed at any convenient time. The received code is blocked by the system at the time of activation and cannot be used again.

If in use several cards, then only one of them is authentication (selected independently). The remaining cards are added automatically by the bank to the online service. Typically this procedure lasts for 24 hours after activation.

Otkritie Bank also offers to use mobile versions online service. They are freely available in app stores for Android and iOS devices.

Opening an Internet bank (online) - login and registration can only be done on the official website. If you enter your data not on the official website, it may be stolen.

Entering a password is as simplified as possible - just integrate your profile with a social network. The list of networks can be seen on the bank’s official website.

Download the Otkritie bank mobile application online on Android, iPhone/iPad

Download mobile bank Otkrytie (install):


Managing a mobile bank is quite simple, as it was developed specifically for users with different levels of knowledge and experience in using Internet technologies.

Here you can perform all the same operations as from your personal account on your computer.

Possibilities of Otkrytie Internet Banking

By registering and logging into your personal account at Otkritie Bank, you can get a large functional set for obtaining information and moving funds. The exception is working with impersonal metal accounts (OMA). Detailed instructions on working with accounts, moving money, currency combinations and other options can be read on this resource. Among the main features:

  • work with compulsory medical insurance, carried out within a separate bank branch or its branch: purchase, write off metal from an account, carry out compulsory medical insurance transfers between your accounts and other bank clients. Work with compulsory medical insurance is limited from the online service for transactions with other banks;
  • making payments for services or goods received to any legal entity in Russian currency. For this purpose, you cannot use the money in the deposit account;

  • internal and external transfers of funds from a client account to other individuals in the bank’s national currency, if financial procedures are not related to the client’s business or private practice;
  • access to confidential information on the movement of money or metals in accounts;
  • data on time deposits;
  • useful information on the work of the bank. You can view bank documents, a list of agreements, loans, accounts and much more;
  • look at payment schedules for loans taken out, find out information on debt to the bank;
  • blocking any card. You can only unblock a card whose operation has been suspended through the service. The Bank reserves the right to prevent this transaction without further explanation. For details, please contact the branch directly or visit the bank's page.

Otkritie Bank - loans, deposits 2018, interest rates, calculator (for individuals)

  • To get acquainted with the currently existing deposits (deposits) and interest rates of AR Otkritie Bank, you should go to the page (there is a deposit calculator below on the page).
  • To obtain information on the offered loans (with and without income certificates) and mortgages, please go to the next page.

Otkritie FC Bank is currently one of the 10 best banks in the Russian Federation, thanks to the opportunities it provides. The bank's assets are constantly growing and therefore the rating is advancing. Staff can provide:

  • insurance options;
  • pension services;
  • credit services.

These services are used by small and medium-sized businesses. To use the services of Otkrytie Internet Banking (online) - login, registration must be done in accordance with the proposed instructions.

Otkritie Internet Bank for legal entities is a specially designed program with a convenient mechanism for managing the finances of companies and enterprises of various profiles. The capabilities of Internet banking allow you to save time and carry out most transactions and mutual settlements online.

Installation and registration in Internet banking

The Internet client service for legal entities at Otkritie Bank is issued upon the appropriate application. At the bank branch, after registering RBS, clients are given an installation kit for the Internet client system, which will be required to activate the program.

A prerequisite will be the presence of:

  • A computer or laptop with Windows version 7, 8 or XP installed;
  • Internet Explorer browser and installed driver for the Rutoken program.

Following the instructions, the user activates Internet banking, registers in his personal account and can begin to work.

System capabilities Internet client of Otkritie Bank

Internet bank Otkritie for legal entities allows the service user to carry out the following operations:

  • Use online accounting to manage your business;
  • Prepare payment orders;
  • Use the payroll project with 1C accounting;
  • Use currency documents;
  • Use an electronic signature in payment documents, etc.

The convenient functionality of Internet banking will significantly simplify the financial activities of an enterprise, provide the opportunity to constantly monitor it and carry out most payment transactions remotely online.

Instructions for installing and using the Internet client service for legal entities of Otkritie Bank allows users to independently install and use the bank client. For convenience, there is a list of the most common questions and answers to them regarding use, as well as recommendations for independently eliminating common errors during operation, which can be found on the website of the financial institution.

Conclusion

Otkritie Internet Bank for legal entities is provided under a banking service agreement (BSA), which is concluded with each client. If necessary, bank employees provide information and technical support to service users.

FC Otkritie Bank is currently the largest private bank in Russia. The company's management pays special attention to high-tech and remote customer service. That is why the bank’s support center operates 24 hours a day, without holidays or weekends.

5 ways to quickly contact the Otkritie FC support service

There are several ways to contact contact center specialists:

  1. The toll-free hotline number 8-800-700-78-77 is available around the clock from any phone.
  2. International number +7-495-787-78-77 for calls from abroad and from landline phones.
  3. You can also send a complaint to the email address of FC Otkritie.
  4. On the bank’s website, the client can use a convenient feedback form to submit any type of request.
  5. A written complaint can be sent to the postal address of any bank branch.

Postal address of the bank "FC Otkritie": 115114, Moscow, st. Letnikovskaya, 2, building 4

When you call the FC Otkritie hotline, you will need to listen to the autoinformer menu, which offers information and answers to frequently asked questions. After listening to such voice prompts, the client can wait to be connected to an operator. It is important to remember that in order to solve some problems, a bank employee may ask you for some additional confidential information, so it is recommended to prepare documents and a service agreement in advance.

What issues does the support of FC Otkritie Bank solve?

By calling any of the above hotline numbers of FC Otkritie, you can:

If you don’t know how to call the bank or you don’t have the ability to make an outgoing call, you can always contact online support:

  1. Go to the official website of FC Otkritie Bank.
  2. At the bottom of the main page you will find “Ask a Question” (see screenshot just below).
  3. Follow the feedback form link.
  4. In the form that appears, fill in all fields with valid data.
  5. Please indicate the category of your question.
  6. Describe your request or complaint in as much detail as possible in the appropriate window.
  7. Attach a file if necessary.
  8. Please indicate the city where you are served.
  9. Leave your contact information – full name, email address and contact phone number.
  10. Read the rules for providing personal information and submit an application for consideration

Also, in the message text field, you can indicate the desired method of receiving a response to your request - via SMS, email or by phone number specified in the questionnaire. All requests are reviewed by support staff on a first-come, first-served basis. Often, waiting for a response from bank employees does not take more than a day from the moment the application is submitted.

Online support of FC Otkritie Bank on social networks

To receive urgent advice on any issue, you can also use social networks to communicate with bank support staff. You just need to go to the official community page of FC Otkritie and start a dialogue with a specialist.

The consultation will not take much time if you describe your problem in detail, since responses to such requests are received within a few minutes.

In mid-2014, Nomos Bank changed its name. This happened after the bank joined the Otkritie Financial Corporation. During the consolidation process, not only the details of the credit institution changed, but also the RBS Client-banking system.

Opening Client-Bank - advantages and disadvantages

Bank-Client is a project of a financial group that embodies all the functions of a standard Internet banking system. The main advantages of the program include:

  1. Possibility of simultaneous work with two or more accounts opened at a credit institution.
  2. A clear interface, signing and sending a payment order with the click of one button.
  3. Tracking the status and movement of each document sent to the bank.
  4. High degree of security.
  5. Availability of an electronic archive in which all entered documents are stored.
  6. Simplicity and convenience of searching for statements and instructions.
  7. Low cost of maintenance. The price of one order sent through Otkritie Client-Bank is 2 rubles. The monthly system maintenance fee is 790 rubles.
  8. Work with the salary project, sending registers simultaneously with the payment order.
  9. Available currency conversion system.

The main drawback of the system is the inability to open Client-Bank on a computer with an outdated Internet browser. The program works correctly only in Internet Explorer version 7.0 or higher.

Bank Otkritie Bank-Client: instructions for connection

You can sign an agreement to connect to the Otkritie Client-Bank system either on the opening day or later. The system is not a required application. This is just a means of conveniently managing funds in your current account and an opportunity to reduce the number of visits to a bank branch. Connecting to the system occurs in several simple steps:

  1. Filling out an application to connect to Internet banking.
  2. Processing the application by the bank, preparing a digital signature.
  3. Checking the user's software.
  4. Conclusion of a contract for remote banking services.
  5. Receive an envelope with codes. Along with the envelope, the bank operator will provide the manager with a unique workplace number.

No special software is required for the Otkritie Client-Bank system. The work is carried out online, through an Internet browser.

When you log into the bank’s website, a window will appear on the left in which you must enter your login and password. These codes are located in the envelope received upon signing the contract. The program will check the correctness of the entered data and open the system for further work. If errors are detected, the RBS system will display a message about an outdated browser or an insecure connection. For ease of use, you can add a bookmark with the launch page “To Favorites”.


Internet Client-Bank Otkritie – generation of payment orders and statements

To create an electronic payment order, you need:

  1. Log in to the Nomos Bank system - the client’s personal account using your username and password.
  2. In the left part of the main menu, select the item: payment documents - create, or click the first icon at the top of the window.
  3. In the open document, fill in the following fields:
  • recipient of funds;
  • purpose of payment;
  • VAT rate;
  • sum;

5. At the top of the main menu, click the “Sign and Send” icon.

A payment order can be created by copying an existing document. To do this, select the required order in the list of orders and click the first “Create” icon at the top of the window. In the copied order, the recipient's details will already be filled in. The client will only have to correct the amount and purpose of payment.