Home credit is hot. Home Credit hotline is a toll-free telephone number of the operator. Waiting time on the bank hotline
Olga
11.05.2019 11:00
Ugly mode of operation. Of the 7 bank branches, none are open on Saturday, and not a single ATM is operational. There is not a single ATM for issuing money on Saturday and Sunday. City of 1.5 million people. Very bad.
Tatiana
21.02.2019 19:14
The Veterans department does not answer any of the indicated telephone numbers ((
Sergey
11.02.2019 22:21
There is a rainbow Khanty-Mansi Autonomous Okrug in the city! Employee Yulia in the RBT store is deceiving customers!!!
Elena
20.01.2019 07:21
Just bad bank. The bank employees are rude and reprimand that they asked the wrong question about the movement of funds in the account, they cannot explain anything about the payment of the loan, they cheat on interest rates. They cannot find the financial protection returned back to the bank account and cannot explain where it is at all and how it is written off in debt repayment account. You should not contact such a bank, there is only deception and rudeness all around. You call the bank on the phone using your own money, they give up and don’t want to talk. In a word, it is better not to contact this bank!!!
Tatiana
30.10.2018 07:02
Very inconvenient work schedule from 10 am! Well. would work from 9 o'clock!
Fedorovich
29.10.2018 19:44
I received an SMS with an offer to provide a loan of any amount. Because with a computer on YOU and then in a whisper the girl Polina explained on the phone how you can take out a loan on the Internet with an interest rate of 11.1%. Warning that the money will arrive in 2 business days and plus insurance, which can be canceled on the same day. True, the money came as requested. I went to several offices that were listed on the computer. It turns out they were all closed. Left alone on Lenin 7 I went there. Repay the loan in full along with insurance. This is not a lot - no less than 27,000. And only the requested amount was credited to the card. And the interest rate is 18.9% (!!!) This is instead of 11.1% for which I supposedly signed. In this situation, I would not take out a loan! Fraudsters, swindlers, deceivers. They send SMS to pensioners. And where can I get 27 thousand now to terminate the contract? I returned the loan money, but I will return the insurance only after it is returned to me, and then with interest of 18.9%. Machinations thought out to the smallest detail! Scammers on state level! Bravo! Keep it up! Designed for retirees. Our pennies live well, they are rich, we need to take everything away from them. People, don’t mess with HOME, don’t believe it. This is another scam.
Irina
21.08.2018 17:19
Terrible bank. People, don't mess with these bastards. I took out a loan and paid it off ahead of schedule, but a year later it turned out that the agreement was not closed and interest accrued. Don't trust this bank. The boorish workers cut off the entire telephone line; after a scandal over the telephone, 2 hours later they imposed fines. Choke on your interest you bastards
Galina
24.05.2018 13:49
After conscientious payments on the loan, I received an offer via SMS: loan up to 196,000, payment up to 3555 per month, but in fact it turned out not 3555, but 6500, somehow GADKO became - she had a better opinion of this bank.
Olga
20.04.2018 14:40
Where did you see the branch office of the bank on Lenin Square 3?
margarita
21.02.2018 17:43
Zavodoukovsk, I ruled for myself home phone, people started calling me to get a loan, it turns out my phone number on the home bank website is listed as their phone number. and every time I have to make it clear that this is an apartment. How can I fix this?
Basil
05.01.2018 20:09
thieves especially if they want to terminate the contract
Novel
02.12.2017 20:56
Two thieves Euroset and Home Credit Bank, people don’t mess with anything!
Natalia
10.11.2017 18:15
I would like to warn future borrowers to think 100 times before contacting this bank. More than once I have received calls offering to apply for a loan for preferential terms at a minimum percentage But in fact they consider 25.6 minimum percentage although in the telephone conversation there was talk about a rate of 15.6%, today I visited this bank for the first and last time
Vladimir
30.06.2017 08:09
Having used this bank more than once, everything is fine
Lesan
01.03.2017 10:50
The most terrible bank, shameless employees, no ATMs, terrible interest rates
Edvira
01.02.2017 13:53
Great bank! I really liked it, I paid for five years, there were no problems, the employees were polite and friendly! Thank you for being!
Bobrinsky Vladimir Viktorovich
14.10.2016 19:02
There is no bank in the city of Sarov. Technical support is bad. Pay phone - 10 rubles. minute. The music plays for a long time. Prevents termination of the contract. They don't immediately explain what you're asking. They ask all sorts of nonsense. Money and nerves are wasted.
Alina Mironenko
23.05.2016 21:32
The card loan repayment system has not been working for almost a month. They offer to pay through another bank for additional interest. Pure scammers. There is a charge for calling the help desk. But SMS about payments arrive regularly, without failures. If you want to get into trouble, go to Home Credit. Scammers
Petrovich
10.11.2015 08:00
The bank is good. I’m not happy with the rude attitude of the employees who call to repay the overdue payment. It’s just swear words and threats. Maybe you’re hiring illiterate people who brazenly have no right to humiliate a person, threaten him, even to the point of beating and abuse. Thus, you are pushing away people from cooperating with you. In the future, everything will have to be resolved through the courts. In a word, the collectors have become insolent.
Tatiana
22.09.2015 15:23
Today I contacted the bank (Mira, 38) with a request to return the insurance for the repaid loan. The loan was taken out for a period of 5 years, repaid in 1 year and 5 months. In response to my request, a bank employee, Svetlana Bogdanova, replied that I was not entitled to a refund of insurance. I quote her words verbatim: “What place were you thinking about when you signed the contract?”
The client should feel taken care of and, if the need arises, be able to contact the bank at any time by making a free call to the phone number of the call center specialists on duty - this immutable rule has been strictly observed by Home Credit Bank for the second decade. In organizing work with borrowers there are not and cannot be any insignificant details - any call to the phone number hotline will be accepted and will not remain unanswered. The adoption of this approach to work naturally brought the bank into the group of leaders in the consumer lending market.
The functioning of the Home Credit hotline is built on standard principles of organizing the work of a call center with a multi-channel single number, by calling which the client can receive specialist advice or automatically receive information or connect or disconnect any services by following the answering machine prompts. As a toll-free number, as in all similar call centers and technical support services of large companies, a single federal number, starting with the first four digits of 8800.
Hotline number 8800-700-800-6 means that the operator telephone communication A condition has been established for this number under which incoming calls to it are made at the expense of the called subscriber.
Free calls to the call center are beneficial not only to clients, but also to Homecredit, since this operating principle has unconditional advantages:
- Encourages more frequent contact with the bank and, as a result, leads to increased sales of services;
- Contributes to increasing the level of awareness of citizens;
- Increases confidence.
Basic questions that can be resolved by contacting the hotline
To resolve most issues related to obtaining information about banking products, registration and use of bank cards, the easiest step for a client to take is to call the hotline from a mobile or landline phone.
This method of applying to Home Loan is most in demand in the following cases:
- In case of loss or theft bank card You should immediately call the bank to block the card. If the client does not remember the card details, he will need to identify his identity: provide passport details, name code words, answer the security question;
- To confirm the completion of transactions on the card, if such transactions raised doubts by the bank and were suspended;
- To check the balance or debt, clarify the amounts and terms of loan payments;
- To receive advice on issues of issuing and servicing a bank card;
- To connect or disconnect additional services on the map;
- To clarify the location of the nearest offices or ATMs and their operating hours;
- In case of difficulties connecting or logging into Internet banking.
The list of issues that are resolved by the specialists on duty when calling the hotline is almost endless. Only issues that require personal presence or personal signature cannot be resolved. Contacts of Home Credit Bank, including hotline contacts, are posted on the website in the section Technical support. Currently, for calls to the call center, the bank’s contact phone number is listed on the website and the number used is 8495-785-82-22.
Summary
Currently, the possibility of contacting the bank via a toll-free number has been suspended; the telephone number for calling the hotline is 8495-785-82-22, which operates around the clock, and is listed in the corresponding section of the Home Credit website. Calls to it are paid if made from mobile phones, and are charged at the rates of the corresponding telecom operator. Calls to the number 8800-700-800-6 are not supported in 2016.
To obtain information about the free telephone numbers of the “Hotline” of Home Credit Bank in Moscow, St. Petersburg and in the regions of Russia, the address for entering Personal Area, addresses of branches and ATMs, as well as other bank contact information - use the navigation menu:
Single support service number for Home Credit Bank:
8 800 700 800 6
Call to a single number 24/7 Home Credit hotline8 800 700 800 6 will be free for you from a landline or cell phone.
Save your time when contacting Contact Center Jar! Telephone bank will allow you to independently solve most of the questions and problems that arise.To take advantage of this completely free service, call the “Hotline”, enter the card or agreement number and code TPIN. Get TPIN You can call the same number.
Support number for calls from Moscow, Moscow region and anywhere in the world:
7 495 785 82 22
Call the 24-hour Home Credit hotline number +7 495 785 82 22 paid according to the tariffs of your telecom operator. We recommend calling this number to residents of Moscow and all bank clients when abroad and in international roaming.
Customer support number for clients from St. Petersburg:
7 812 777 50 60
Call to single number 24-hour hotline Home Credit Bank in St. Petersburg+7 812 777 50 60 paid according to the tariffs of your telecom operator. We recommend calling this number for residents of St. Petersburg or when abroad and in roaming.
Customer support number for customers from Yekaterinburg and the Sverdlovsk region:
7 343 344 30 43
Call a single number of the 24-hour hotline of Home Credit Bank in Yekaterinburg +7 343 344 30 43 paid according to the tariffs of your telecom operator. We recommend calling this number for residents of Yekaterinburg or when abroad.
Internet Bank "Home Credit"
If you don’t have it at hand, then you can make an online call directly from your personal computer:
Please note that in this case you must have a microphone and sound-reproducing devices connected to the computer. The webcam will not be used - only the voice connection is used.
To obtain all the necessary information on the tariffs and services of Home Credit Bank, you can use the service
Home Credit official groups on social networks:
Cities in which Home Credit offices are open:
Bank branches are located in the following regions and major cities of Russia:
- Moscow
- Saint Petersburg
- Republic of Adygea (Maykop)
- Altai Territory (Barnaul)
- Amur region (Blagoveshchensk)
- Arkhangelsk region (Arkhangelsk)
- Astrakhan region (Astrakhan)
- Belgorod region (Belgorod)
- Bryansk region (Bryansk)
- Republic of Buryatia (Ulan-Ude)
- Vladimir region (Vladimir)
- Volgograd region (Volgograd)
- Vologda region (Vologda)
- Voronezh region (Voronezh)
- Republic of Dagestan (Makhachkala)
- Jewish Autonomous Region (Birobidzhan)
- Transbaikal region (Chita)
- Ivanovo region (Ivanovo)
- Republic of Ingushetia (Magas)
- Irkutsk region (Irkutsk)
- Kabardino-Balkarian Republic (Nalchik)
- Kaliningrad region (Kaliningrad)
- Republic of Kalmykia (Elista)
- Kaluga region (Kaluga)
- Kamchatka Territory (Petropavlovsk-Kamchatsky)
- Karachay-Cherkess Republic (Cherkessk)
- Republic of Karelia (Petrozavodsk)
- Kemerovo region (Kemerovo)
- Kirov region (Kirov)
- Komi Republic (Syktyvkar)
- Kostroma region (Kostroma)
- Krasnodar region (Krasnodar)
- Krasnoyarsk region (Krasnoyarsk)
- Kurgan region (Kurgan)
- Kursk region (Kursk)
- Leningrad region (Vyborg, Luga)
- Lipetsk region (Lipetsk)
- Magadan region (Magadan)
- Republic of Mari El (Yoshkar-Ola)
- Republic of Mordovia (Saransk)
- Moscow region (Krasnogorsk)
- Murmansk region (Murmansk)
- Nenets Autonomous District (Naryan-Mar)
- Nizhny Novgorod region (Nizhny Novgorod)
- Novgorod region (Veliky Novgorod)
- Novosibirsk region (Novosibirsk)
- Omsk region (Omsk)
- Orenburg region (Orenburg)
- Oryol region (Oryol)
- Penza region (Penza)
- Perm region (Perm)
- Primorsky Krai (Vladivostok)
- Pskov region (Pskov)
- Altai Republic (Gorno-Altaisk)
- Republic of Bashkortostan (Ufa)
- Rostov region (Rostov-on-Don)
- Ryazan region (Ryazan)
- Samara region (Samara)
- Saratov region (Saratov)
- Sakhalin region (Yuzhno-Sakhalinsk)
- Sverdlovsk region (Ekaterinburg)
- Republic North Ossetia- Alania (Vladikavkaz)
- Smolensk region (Smolensk)
- Stavropol Territory (Stavropol)
- Tambov region (Tambov)
- Republic of Tatarstan (Kazan)
- Tver region (Tver)
- Tomsk region (Tomsk)
- Tula region (Tula)
- Republic of Tyva (Kyzyl)
- Tyumen region (Tyumen)
- Udmurt Republic (Izhevsk)
- Ulyanovsk region (Ulyanovsk)
- Khabarovsk Territory (Khabarovsk)
- Republic of Khakassia (Abakan)
- Khanty-Mansi Autonomous Okrug - Yugra (Khanty-Mansiysk)
- Chelyabinsk region (Chelyabinsk)
- Chechen Republic (Grozny)
- Chuvash Republic (Cheboksary)
- Chukotka Autonomous Okrug (Anadyr)
- Republic of Sakha (Yakutsk)
- Yamalo-Nenets Autonomous Okrug (Salekhard)
- Yaroslavl region (Yaroslavl)
The geography of the bank's presence and contact information published on this page are subject to change. Check current information about all bank offers (loans and credit cards, contributions and debit cards) by calling the Hotline ( help desk bank) 8 800 700 800 6 or on the official website of the bank www.homecredit.ru. Technical customer support is provided 24 hours a day, 7 days a week. Contacts to the security department are possible only through support service operators at the phone numbers published above. Links and other information about Home Credit Bank published in this section are current as of October 2014.
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