Troika card activation after payment. Topping up a Troika card: all methods. What the new Strelka looks like

10.10.2023

Transport cards are popular among residents of large cities due to their ease of replenishment and use, compact size and the ability to purchase travel “packages”. One of the nuances of using a transport card is the need to activate Troika after topping up online.

Where to activate Troika after topping up online

Residents of Moscow have long appreciated the advantage of the Troika card compared to purchasing tickets for public transport or tokens in the metro. Troika provides the opportunity to use all services of city municipal transport, crediting money to your plastic balance and paying with one touch.

Recently, it has become possible to top up the card using various online services, and not just at metro ticket offices. However, it still had to be activated in the metro validators. Now the situation has changed somewhat, especially for owners of Android smartphones.

Important! If you have an Android-based mobile phone that has NFC functions, then you can activate Troika by attaching the card to the phone with an active tag. This service is not available to owners of iOS-based smartphones - you can only top up your card balance through ApplePay, but you will have to activate it at subway validators.

In addition to validators, to activate after payment via the Internet, you can use an information terminal, which can be found at metro stations.

Methods for activating a Troika card

Activating remote top-up is necessary in order to transfer an online payment to your card account. You can deposit money remotely in the following ways:

  • from balance mobile phone;
  • from card via bank transfer(for example, through Sberbank Online);
  • from the balance of online wallets;
  • via Troika's official website.

When depositing money through special terminals or metro ticket offices, there is no need to activate the card - it occurs immediately after the amount is credited.

After topping up your balance, you should find a yellow terminal or a yellow validator in the metro. To activate the card using the validator, you simply need to attach the card to it. To activate the card through the terminal, follow these steps:

  • go to the terminal and select “Remote replenishment” in the main menu;
  • bring the card to the NFC reading point;
  • wait for activation confirmation on the screen - it will display your remote payment and confirmation of its crediting;
  • You can remove the card - it is now activated and ready to use.

If you are using the terminal for the first time, we can use the “Help” option, which, using a system of active prompts, will help you transfer funds to your transport card.

Speaking of new features, you can activate payment to your Troika card from your mobile phone. As already mentioned, this requires a phone based on the Android operating system. To activate, you need to select the appropriate item in the application transport system and touch the card to the surface of the phone so that the NFC tag is read from it.

Why is activation needed?

After making a payment by credit card, from a mobile account, through the Sberbank Online service, or other remote replenishment method, the system sends your payment to Troika’s general service. In other words, your money goes into the system without being specifically assigned to your transport card. Activation of the card via an NFC tag is necessary in order to credit the payment for the service to a specific transport ticket.

What to do if the payment is not activated

Some Troika users may have questions about the principle of crediting funds to the card. For example, sometimes when the card is activated, checking the balance through the application or terminal displays the credited amount, but the number of paid trips is zero, which makes the trips unprofitable - the cost of the ticket continues to be charged for single trips, without making “discounts” for those purchased at once transport package. If you want to pay for your trips immediately, you must complete this operation through the metro ticket office.

In other cases, the payment may not go through at all. No such cases have been reported official sources, however, if a problem occurs, you can contact customer support on the website transport company or by calling the hotline number indicated on it. Most likely, specialists will ask you to come to the service’s head office to clarify the details of the incident. Don't forget to print out a receipt or electronic check that confirms that you paid for Troika's services. These documents will allow you to solve the problem on the spot - after confirming the payment, the employees will “manually” credit you with the required number of trips.

The Troika card is a universal means of payment for travel in various types public transport vehicles in Moscow. A compact analogue of a paper ticket allows you to save money and eliminate hours of standing in queues.
Below we will look at the ways in which Troika cards can be topped up remotely.

Remote replenishment

In order to put money on a card, you don’t need to look for Mosgortrans kiosks at all. Everything is done quite simply and easily, and for some replenishment options you don’t even need to leave your home. Remote replenishment can be done using SMS and Internet banking. You can also top up your card balance on the official website of the resource.

The process of remotely replenishing money is not complicated, it is ideal for busy people. But the main condition for its operation is the activation of the money that was deposited earlier. If there is an unrecorded payment, this makes replenishment impossible.

Top up your Troika card via SMS

You can easily pay your Troika card balance using SMS; this is done through the Wallet service. This service enrollment is available for different mobile operators - Megafon, Beeline, MTS.

Important features of payment via SMS:

  1. The ticket payment is debited from the subscriber's personal account with the mobile operator;
  2. The minimum payment for the card balance can be 10 rubles, the highest cost is 2500 rubles;
  3. As soon as payment for the ticket is made, it must be recorded on the card;
  4. If there is an unrecorded ticket, then subsequent remote payment will not be possible;
  5. Ticket recording is carried out in yellow information terminals. They are located in the lobby of underground stations.

Features of replenishing a card via SMS can be found on the official website http://transport.mos.ru/#!/page/mostrans/oplata_proezda/troika.

Replenishment on the official website

Payment on the official website is made using bank card. This service is simple, it takes a few minutes, and no commission is charged. And most importantly, this operation can be performed without leaving home.

Replenishment of the Troika unified transport card through the official website (http://troika.mos.ru/pay/) is carried out according to the following scheme:

  • In the resulting menu, enter the card number, mobile phone number, amount for payment - from 10 to 2500 rubles;
  • for payment, the payment method is indicated using a bank card;
  • then you need to click the “Pay” button;
  • after this you will need to indicate your bank card number and details;
  • an SMS will be sent to your mobile phone with a code that you indicate in a special window;
  • After that, activate the payment in the underground station through special terminals.

This is what payment for a troika card looks like on the official website

Internet banking

Most banks offer special electronic service, which can greatly simplify the procedure for paying for travel on public vehicles. Replenishment of money can be done through the following banks:

  • VTB 24
  • Sberbank
  • Alfa-Bank
  • Bank of Moscow
  • Rosbank
  • Moscow Credit Bank

Payment through Internet banking in many banks is similar and is made approximately as follows:

  1. To begin, you need to log in personal account jar;
  2. Next, select and click on the “Payment for services” section;
  3. Click “Replenishment of the Troika Unified Transport Card”;
  4. After this, a window will appear in which you must enter the code indicated on the back of the card;
  5. Then you will have to write the desired amount for payment, but it should not be higher than 2500 rubles;
  6. Confirm the payment;
  7. After making the payment, you will need to activate it. This procedure is carried out through terminals that are installed in underground stations.

Features of replenishment from an electronic wallet

Currently, many people have electronic wallets - Yandex.Money, Webmoney, Kiwi. Using these services, you can easily transfer funds to pay for public transport fares to your Troika card. You can perform this operation on the official website of the card http://transport.mos.ru/#!/page/metro/pay_troika/.

When paying, please do the following:

  • enter the card number on the official website;
  • then in the window that appears, enter the required amount for replenishment, but it should not be higher than 2.5 thousand rubles;
  • after that, select one of the proposed ones electronic wallets to make payment;
  • we confirm the money transfer;
  • you will then need to activate the payment. This is done in terminals in underground stations.

If it is not possible to make a payment via the Internet or SMS, then it can be made through an ATM. Top-ups can be made through ATMs of the following banks:

  • Sberbank;
  • VTB 24;
  • Bank of Moscow;
  • Rosbank;
  • Moscow Credit Bank.

This operation can be performed using a special self-service device at Sberbank. In this case, you should do the following:

  • select the “Payments” item in the menu;
  • in the list provided we find “Troika card”;
  • you can go to the “Troika card” item via “Transport”;
  • Next, enter the required amount and make the payment.

Top up your card for 30 days

Topping up the card for 30 days involves purchasing a “Unified” ticket, which is valid for a month. Payment for a month at this tariff is 2000 rubles.

There is also another “Single” tariff, which is calculated for a calendar month. This means that payment will be valid from the 1st day of the month to the last day. In this case, the payment will be 2770 rubles.

Payment for the “Unified” tariff for 30 days or for 1 calendar month, for 90 days or for 365 days can be done through the following means:

  1. At the ticket offices of underground stations;
  2. In the kiosks of Mosgortrans;
  3. In Eleksnet terminals.

You can top up your Troika card in various ways, it is this feature that facilitates the use of this means of paying for travel on public transport. The option of remote payment via the Internet and SMS is especially in great demand. Replenishment can be done at home, without queues.

Payment activation

Although remote payment is quick and easy, it is not effective until the payment is activated and completed. This operation is performed using one of the yellow terminals that are installed in the lobby of underground stations.

In order to be able to use the listed in cash on the Troika map, you should do the following procedure:

  • On the terminal in the menu, select the “Remote replenishment” item;
  • is brought to the yellow scanner plastic card;
  • information about successful payment activation should appear on the screen;
  • After that, check your Troika card balance.

To make it easier for citizens to use services public transport, was developed plastic card with multiple refill options. This is the "Three" card. But before you start using plastic carrier, you need to activate the triple after replenishing online. Such activation will only be required if funds were deposited into the account remotely via the Internet.

MOSCOW, RUSSIA. APRIL 2, 2013. New types of tickets have been introduced in Moscow. The new ticket is a refillable plastic card, a so-called “electronic wallet” nicknamed Troika (in pic). Another new ticket option is tickets for 90 minutes. They may be used for one trip by the underground and an unlimited number of trips by on-ground transport within 90 minutes. (Photo ITAR-TASS / Stanislav Krasilnikov)
Russia. Moscow. April 2. At one of the metro stations. Photo ITAR-TASS/ Stanislav Krasilnikov

Methods for activating a Troika card

The Troika plastic card provides the opportunity to pay for public transport services by writing off virtual finances from personal account. Thus, you will be able to avoid long queues at the box office, as well as constant exchange large bills in denominations convenient for payment. Most often, cards are used to pay for metro travel, but the function of purchasing tickets for buses, commuter trains, and even the central zoo of the capital is also available.

Conveniently, there are several ways to deposit funds into your balance, but after each of them you need to activate remote replenishment. The main options for online replenishment include the following:

  • use of a stationary terminal located in the metro;
  • using the Megafon payment terminal;
  • through the Velobike service;
  • online through Sberbank.

Using the yellow information terminal in the metro station lobby

After completing the procedure, there is no need to additionally activate the media, since the funds are transferred to the virtual account instantly and can be debited immediately during the trip.

Important! This method allows you to top up your account with a maximum of 3 thousand rubles. And, when using public transport, money will be debited from the virtual account according to the established tariff rate.

Via Megafon terminal

It is not always convenient to get to a metro station in order to top up your virtual account. Therefore, you can also use Megafon stationary terminals, which are located in almost every frequently visited store.

To perform a replenishment you must do the following:

  • go to the main menu of the program, where among the range of available tasks you need to select “replenishment”;
  • the next menu requests to display the replenishment method, namely “direct”, that is, transferring finances to
  • virtual balance with cash;
  • displaying identifying features of the card, as well as entering the required amount funds.

The procedure is completed by clicking on the “Next” button, after which the cash savings are almost immediately credited to the account. And the activation of such a payment occurs within a few minutes, so you can continue to use Troika for travel.

At the Velobike rental station

Another convenient option for remote replenishment is Velobike.

To do this, you need to follow the following submenus:

  • top up your balance;
  • select the “Troika” card;
  • go to the balance menu;
  • identify the device by scanning;
  • deposit funds.

The above are the methods that involve instant activation of an incoming payment. But it is also possible to top up the card through your home or mobile internet. Bank card holders can carry out the procedure through a Sberbank Online account. But then you will additionally have to activate the payment in the stationary terminal of the nearest metro station.

The Troika unified transport card is a universal means of paying for travel on public transport in Moscow. It makes the calculation much easier, makes it quick, and eliminates the need for paper tickets.
But before purchasing this product, you should carefully consider important features use.

How to apply

No documents are needed to buy a Troika card. Purchasing and registration takes just a few minutes. But first, study all the important features:

  • You can buy a plastic card at the ticket offices of underground stations, Mosgortrans, and at the kiosks of various passenger companies in the suburban area;
  • During registration, you must deposit 50 rubles. They are considered collateral that can be collected;
  • if you do not want to use this product in the future non-cash payment for travel, you can easily return it to the metro ticket office or at Mosgortrans points. But the card must be in good condition;
  • you need to register a unified transport card for your mobile number. This procedure will help protect funds from loss and theft, and can also be used to restore a plastic card.

How to write a ticket

In order to be able to use an electronic device to pay for travel on public transport, you need to record the “Unified” or “90 minutes”, “TAT” travel fares on it, or put money in to activate the ability to use it as a “wallet”.

Recording order

  • registration is made at the ticket offices of public transport or at Eleksnet ATMs;
  • the registration procedure is done without charging a commission;
  • To record a certain type of ticket, you need to bring the card to the reader. Then select the appropriate tariff from the proposed list;
  • After this, payment and registration of funds for making a non-cash payment are carried out in social transport;
  • A receipt must be issued, which will indicate all the information about the replenishment procedure. It is worth saving this paper document.

Price

The Troika card price upon registration is 50 rubles. But this is not a cost, but a deposit that is returned to the user if he no longer wants to use the means for non-cash payments.

Specificity and functionality of this electronic ticket is that, if necessary, his account can be replenished. In this case, each owner must take into account several nuances:

  • the money deposited into the card account does not disappear or burn;
  • Replenishment of an electronic ticket account can be carried out in an amount of up to 3 thousand rubles;
  • from the amount of money paid, the money required to pay for travel will be written off in accordance with the basic tariffs;
  • If necessary, you can purchase special packages to pay for trips on public transport. Popular packages include the “Unified” and “TAT” packages. They are considered unlimited.

The specificity of this electronic means for non-cash payments is that you do not need to deposit money on it before each trip. The user selects and buys a suitable ticket, and then brings the Troika card to the terminal. In this case, paid trips are transferred to the account.

Where is payment and balance check performed?

You can top up your account and check its status:

  • at the kiosks of the State Unitary Enterprise "Mosgosttrans" with automated systems service;
  • in Aeroexpress, as well as in the terminals of partner organizations - Eleksnet and Euro Plat, velobike.ru and Megafon;
  • The balance can be checked in yellow terminals, which are located in underground stations. To do this, the card is applied to the reading device, after which full information about the account status appears on the screen, and you can also see the validity period of the travel ticket;
  • You can top up your balance through the official website. To do this, select a special site in the site menu, enter the card and phone number, and the amount to replenish in the fields;
  • You can top up your balance via SMS service;
  • You can find out your balance information by calling toll free phone technical support hotline;
  • You can top up your card on the official website http://troika.mos.ru/pay/.

Advantages

Before use electronic media to pay for travel on social transport, it is worth carefully considering its advantages:

  1. Maximum convenience. All tickets to pay for travel will always be in one place;
  2. Favorable tariff plans allow you to save money. They also allow you to make payments for a whole month, which means you don’t have to worry about the funds on the card running out at any time;
  3. Using a Troika card will save you from standing in line to buy a ticket for public transport;
  4. You can replenish your balance and check its status using any convenient ways. For busy people, there are options for performing these procedures remotely via the Internet.

The Troika unified transport card is very easy to use. In addition, it makes it easier to pay in transport and eliminates standing in queues. In this case, the card can be used to pay for travel on any public transport in Moscow.

The Troika card is the most popular way to pay for travel on public transport for Muscovites and guests of the capital. Compared to other payment methods, Troika is distinguished by convenient replenishment and favorable discounted rates. The card is sold in Moscow at almost every step, and you can top up the Troika card in many ways, which we will consider in the form step by step instructions– All you have to do is choose any convenient option.

Replenishment of the Troika card through the cash desk and terminal

The easiest and most frequently used way to top up a card is to give it to the cashier to credit funds and set the tariff. This can be done at the ticket office of the metro, ground urban transport and at the Aeroexpress ticket office. If there are long queues at the cash register, you can credit funds yourself using a payment terminal. Let's consider all the methods in more detail.

Via payment terminal

In the Moscow metro lobbies there are terminals for replenishing Troika cards. You can deposit an amount from 50 to 3,000 rubles on all types of Troika cards (United, TAT and Bus zone B) and pay for travel. The duration of tariffs for 20-60 trips is about 90 days, including the day of sale. Passengers can choose from payment terminals from Moscow Credit Bank, Eleksnet, Aeroexpress, EuroPlat and Megafon.

To deposit funds to the card:

  • insert your transport card into the slot;
  • on the display, select the required action (request balance, top up);
  • deposit money into the bill acceptor, insert a card or attach a phone that supports the function contactless payment;
  • pick up the check.

When depositing money in the terminal detailed instructions will be displayed on the screen. Topping up Troika is available via a bank card or in cash.

At the public transport ticket office

The easiest way to put money on a troika card, however, there may be queues, especially during rush hour. It is possible to connect to the “Unlimited” tariff plan. When topping up with a specific amount, an unlimited number of rides on the metro, along the MCC route, on ground transport. Payment for an unlimited tariff is available for knocks, a week, a month, or several months. The longer the paid period, the lower the cost of 1 day or trip.

The following benefits are available when using Troika:

  • 90 minutes – if you pay again within 90 minutes, the fare will be reduced;
  • the ability to connect the convenient “Unlimited” service to receive an unlimited number of trips.

At the Aeroexpress ticket office

At these ticket offices, topping up your troika card occurs in the same way as in the metro.

Remote replenishment

To put money on a card, you don’t have to look for a terminal or go to the subway. Top up your Troika transport card via the Internet. Remote replenishment can be done using SMS and Internet banking. The main condition for its operation is the activation of the money that was deposited earlier. If there is an unrecorded payment, this makes replenishment impossible.

On the official website

Go to transport.mos.ru. Closing the pop-up window with detailed information about the map, on home page select (on the left or right; the result will be the same) the link “Top up your Troika card”.

In the new window, enter your electronic travel card number, the transfer amount (from 10 to 2500 rubles), select your preferred payment option (by bank card or from your account mobile operator) and click the “Pay” button.

On the next page you need to provide your bank card details and your cell number; then click on the button of the same name.

Enter the SMS code in the transaction confirmation window and complete the payment. Remote payment is not effective until the payment is activated and completed. This operation is performed using one of the yellow terminals that are installed in the lobby of underground stations.

Using Internet banking

Most large banks offer to top up a troika card from a bank card:

  • VTB 24
  • Sberbank
  • Alfa-Bank
  • Bank of Moscow
  • Rosbank
  • Moscow Credit Bank

Payment through Internet banking in many banks is similar and is made approximately as follows:

  • First you need to log into your personal bank account;
  • Next, select and click on the “Payment for services” section;
  • Click “Replenishment of the Troika Unified Transport Card”;
  • After this, a window will appear in which you must enter the code indicated on the back of the card;
  • Then you will have to write the desired amount for payment, but it should not be higher than 2500 rubles;
  • Confirm the payment;
  • After making the payment, you will need to activate it. This procedure is carried out through terminals that are installed in underground stations.
  • Watch the video instructions on how to top up your Troika card through Sberbank online:

    From an electronic wallet

    Using Yandex.Money, Webmoney, Kiwi on the official website of the card http://troika.mos.ru/pay/ you can transfer funds to pay for travel on public transport to a Troika card.

    Brief instructions:

  • Log in to your personal account on the official website.
  • Select the “Payment” tab.
  • Next, click “Transport”.
  • Select from the “Troika” options.
  • Indicate the card number and transfer amount.
  • Complete activation in the yellow terminal.
  • Top up three from your phone

    Replenishment is also available from a mobile phone account. This opportunity is provided by the operators Megafon, Beeline, MTS. Maximum amount payment can be 2,500 rubles.

    From Beeline balance

    There are 2 replenishment options:

    • from the operator's website;
    • Top up your Troika card via SMS.

    On the website, open the “Pay from your phone account” section, then the “Transport tickets” item – “Top up your Troika card”. Enter:

    • wallet number;
    • phone number from the balance of which funds will be debited;
    • replenishment amount.
    • payment will need to be confirmed with via SMS-messages.

    To pay via SMS, just send the following text to number 7878:


    Troika card number amount (example: troika 1010101010 500).

    From mts account

    You can top up Troika from your MTS balance on the operator’s website cellular communications in the "Payment" section. Data required:

    • the number from which the debit will occur;
    • ten-digit card identifier;
    • deposit amount.

    Megaphone

    You can top up your transport card from your Megafon number balance using Troika’s official website. The required data is the same as when paying from the balance of numbers of other operators - a ten-digit identifier, the subscriber number from which the transfer will be made, the amount. Confirmation takes place via SMS message. There is no commission.

    Top up via ATM

    You can transfer money to Troika without using the Internet or a cell phone using ATMs: Sberbank; VTB (including ATMs of the Bank of Moscow it absorbed); Rosbank; Moscow Credit Bank. This can also be done through a self-service device at Sberbank. The algorithm of actions is simple - select the “Payments” item in the menu, and then immediately go to the “Troika Card” item or proceed to it through “Transport”.

    Payment activation

    In order to be able to use the transferred funds on your Troika card, you should do the following procedure:

    • On the terminal in the menu, select the “Remote replenishment” item;
    • a plastic card is brought to the yellow scanner;
    • information about successful payment activation should appear on the screen;
    • After that, check your Troika card balance.

    Setting up auto payment

    The service allows you to set up automatic replenishment of the Troika card from a bank card when a certain date occurs, and also specify the frequency (once a month, once a week, etc.). The minimum payment is 50 rubles, the maximum is 1000 rubles.

    You can activate the Autopayment service on the Troika website:

  • receive on your phone one-time password and log in to the website – troikaautopay.mobi-money.ru
  • go to the New auto payment tab
  • specify parameters (amount, date, time)
  • connect to the service a bank card from which funds will be debited
  • Bank card must support 3D Secure technology.

    Connecting to the service is free, there is no subscription fee. Using this method, you can top up several Troika cards at once.

    INTERESTING FACTS

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