Telephone hotline of the bank. How to directly contact an OTP bank operator from a mobile phone using a toll-free number. Hotline numbers OTP OTP bank operator number direct

U jar OTP has a wide range of services. Private and corporate clients can use them in any branch of their locality. For questions regarding card servicing and provision of services, you can contact us by phone hotline OTP bank.

To date OTP bank serves approximately 4 million customers. When using the services of an institution, questions and problems may arise that can be easily resolved by contacting the hotline. line for free phone. Most often, citizens are clients jar apply for the following reasons:

• Credit cards and loans. From operators jar citizens can find out the limits on credit cards or the balance of payment, the sequence of actions in case of late payment on a loan, the amount of accrued interest and penalties;
• Customer credit. Credit on consumer needs OTP Bank is provided on conditions that are optimal for clients, which can be obtained from the operators at phone indicated on the official website of the institution. Operators jar will tell you what procedure to take in case of insolvency;
• Cash loans. When contacting customer support OTP bank information will be provided on the location of its nearest branches, documents that will be required, deadlines for consideration of applications, places for debt repayment;
• Deposits. IN OTP Bank citizens can open a deposit. If you have any questions, you can contact our support team toll-free. phones. Managers will tell you where you can open a deposit, what interest will be accrued;
• Bank cards. Main activity jar is the issuance of plastic cards to customers. Sometimes there are situations where they are lost or stolen. Operators hotline will help to carry out operational blocking;
• Other issues that require the help of a consultant jar.

Ways to contact consultants

Founded in 1994, OTP Bank today is a universal credit institution, providing a full range of modern financial and credit products and services for corporate and private clients. The company is also among the 50 best banks in Russia, and in some specific areas it is a leader in the country’s market. Bank management represented by authorized employees contact centers accepts oral and written requests from its clients on all issues regarding the quality of service and the provision of its services.

OTP Bank support service: how it can help the client

Whatever method you choose to submit your appeal, you can always:

• Find out about the status of your account, deposit card or loan;
• Check your funds balance and details of recent transfers;
• Block the card if it has been stolen or lost;
• Order certificates of any type from the bank;
• Close the deposit early without visiting the office;
• Specify current rate currencies;
• To know detailed information about all products and services;
• Connect additional bank services or deactivate them;
• Get help with online banking or restore access;
• Find out about the opening hours and addresses of branches, terminals and ATMs.

How to submit an appeal to OTP Bank: 4 ways to contact support

You can contact the OTP Bank support service through several channels:

1. Online resources on the Internet - form feedback on the bank’s website, email, official communities on social networks;

1. Contact center telephone numbers;
2. Postal address of the bank's main office;

Postal address of the Main Office of OPT Bank: Russian Federation, 125171, Moscow, Leningradskoye Shosse, 16A, building 1.

1. Filling out a written request at official representative offices of the bank.

How to call OTP Bank

There are several contacts for the bank's 24/7 support center:

• Free short number 07-07 for calls from country mobile phones;
• 24/7 hotline 8-800-100-55-55 for free calls from Russian landlines;
• International format number +7-495-775-33-53 for calls from all landlines in the Moscow region or from abroad;
• Login “otpbank_russia” for calls via Skype.

Before contacting the OTP bank hotline employee, you will be given the opportunity to listen to the voice menu items of the automatic operator. This way you can find answers to the most popular user questions or get acquainted with the bank’s offers. Before calling a Skype consultant, make sure that your device's headset and microphone are connected and working properly.

Online communication with OTP Bank support service

Depending on the topic of your request, bank employees will need to provide the following information:

• Date of birth;
• Passport details;
• Bank card or agreement number;
• Priority method for receiving a response;
• Residence address, telephone number, Email;
• A copy of certificates, checks or statements.

OTP Bank support service is available through a convenient feedback form on the website:

1. Go to the contact section “Contact them” on the bank page.
2. Enter your personal data in the “Contact the bank” questionnaire that opens.
3. Select the subject of the appeal.
4. Describe in detail the current situation or your question.
5. If necessary, add a file with a copy of the documents.
6. Agree to the terms of processing your data.
7. Enter the code from the image and submit your application.

Registration of such requests in unified register OTP Bank support service occurs on the day the application is received. The response will be provided through the communication channels provided by the client in the application. This may be a written response to the client’s residential address, a response to email address, SMS notification, verbal response by phone or directly at the bank office.

OTP Bank is interested in its clients, and therefore does everything to ensure that they feel comfortable using its services. Sometimes clients need to contact the bank. Most in a convenient way communication for many people in Russia there was and remains a telephone, so the organization for these purposes has a free telephone hotline of OTP Bank for loans.

Considering that OTP Bank serves different clients, it has different telephone numbers for communication:

• if the client is interested consumer loan, for example, for purchasing washing machine in any shopping center, then he should dial 8 495 775 4 775
• if you have questions about credit cards, then just dial 8 495 775-4-775, and the bank employees will resolve them
• hotline general issues 8 800 100 55 55
• the bank serves representatives of small businesses, for them there is a number 8 800 200 70 09
• phone number of OTP Bank, Moscow and Moscow region 8 495 775 4 775 , but you can also call federal numbers
• OTP Bank's telephone number in St. Petersburg is also federal (8 800), OTP Bank does not have a telephone number in code 812
• For general questions, you can call the short number 0707 for free from all mobile phones

However, it should be noted that OTP Bank “distributed” telephone numbers in a very original way. Each of the numbers is not the number of any department. All numbers are “responsible” for a specific type of bank services. Moreover, most phones start with 8,800, which indicates that this is a toll-free telephone number for the OTP bank hotline.

This is especially convenient for older people, because they most often try to save on mobile communications, but for this, the bank has a short number for receiving calls from mobile phones.

For residents of Moscow and the region, the bank has allocated a city number in code 495, which operates in a single tariff schedule intended for the Moscow region. Residents of other regions can use numbers that start with 8,800. If you see this beginning, it means you have an absolutely free OTP Bank phone number.

ATTENTION!

To save on mobile communications, you can and should call a special short OTP number Bank – 0707. It is FREE for all mobile operators, both for Beeline numbers, Megafon numbers, MTS and so on.

Agree, it is much more convenient to ask questions to a living person who is on another wire than to look for answers on the Internet. In addition, the phone can be useful, for example, in the process of filling out a receipt to pay for any service through a bank. And there are many situations when this type of communication is needed. If a client needs to apply for a loan, it is also convenient to find out about the details of the loan by toll free number OTP bank phone number.

Suppose a client’s bank card is expiring, and the bank branch is located in another city, where he still needs to get there. In this case, you can call the bank and resolve the issue of re-issuing the card remotely. At the same time, you can not only order it, but also specify the date when it will be ready. Again, this is convenient. After all, there is no need to spend money on travel, and the time savings are significant.

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Full OTP details jar

Sometimes it happens that a client’s wallet, along with a bank card, is stolen. In such a situation, you need to act immediately. The only way out is to call the bank to block the card! After all, it is very important to block the card in a timely manner so that an attacker cannot use it.

However, it is not always economical, especially for cell phone owners, to make calls to landline numbers. After all, for this money is debited from the phone account. And here OTP Bank also showed concern for its clients. For subscribers of MTS, Megafon, Beeline, there is a short free telephone number for the OTP Bank hotline, with which you can contact the bank for free at any time of the day - this is number 0707. In this case, no money is debited from the phone balance. After all, not every person is ready to spend a certain amount of money in order to call the organizations he needs.

So, OTP Bank really treats its clients carefully and carefully. For their convenience, there are different types communications. After all, emergency situations can arise for anyone. It is indeed very convenient and practical. That is why you need to keep the free telephone numbers of the OTP Bank hotline for loans in your notebook. This will significantly reduce the time it takes to find them if you need to urgently call the bank.

How else to contact

Other types of communication are provided for other clients. For example, you can communicate with the bank without leaving your computer or using mobile internet. All you need to do to do this is go to the official website of OTP Bank.

It should be noted that the official website of the bank is well thought out. Immediately on home page the user sees all toll-free numbers OTP phones bank, and also a feedback form opens in front of him. Moreover, the form itself has two tabs. One is specifically for feedback from the bank. And the second tab allows you to order the necessary documents.

So, if you decide to write in feedback, then for this you need:

• introduce yourself
• indicate your full name
• if you are an OTP client, then you need to check the box, if not, then you can skip this item
• then indicate the contract or card number
• In the same line you need to enter your address
• then leave an e-mail so they can answer you
• in the next line you need to indicate your phone number, as well as the series and number of your passport
• after that, select the topic of the request (this could be a consultation on bank services and products, questions on Internet banking, you can also leave a complaint)
• in the next column we write the text of the application to the bank; if necessary, you can attach the required file

As we have already found out, on the bank’s main page you can not only leave a message in the feedback form, but also order necessary documents. However, let us clarify that this service not free, its cost depends on the type of documents.

IN OTP Bank there is a large customer base. This is the largest financial institution By consumer lending in Russia. When using its services, users jar Questions may arise that do not necessarily need to be addressed to the nearest bank branch. This is possible at any time convenient for citizens. IN bank There are several methods of contacting specialists on any issue.

Most often the support service jar apply to:

• Find out details about this or that type of lending offered bank;
• Specify information about your loan issued in bank;
• Get information about your deposit, card account and other products jar;
• Find out information about monthly payment on loan;
• Block the card if it is lost or for other reasons;
• Change card PIN code jar.

Among banks Russia OTP is one of the leaders in the field of lending. It positions itself as an organization providing loan services to the population. In that bank presented a large number of proposals for citizens. Clients of the institution can learn about all issues in the field of lending at the following free numbers:

• 8-800-100-55-55 is the main hotline number to call operators will tell you about the terms of the loan, current offers jar. By calling this phone number you can also clarify information on deposits;

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