Raiffeisenbank offers special conditions for the wealthiest clients. They are not only advised in special order, but also provide free access to the services of the bank’s partners. To take advantage of these conditions, you must make a certain payment cash deposit in shares investment funds and bank debit accounts.

How to become a premium bank client

To receive the full package of privileges for free, you must fulfill one of two conditions:

1. The total balance of all deposits in Raiffeisenbank must be at least 2,000,000 rubles;
2. The total balance on all deposits must be 1,000,000 rubles or more, and the amount of transactions on bank cards must be equal to or exceed 25,000 rubles per month.

Privileges in using bank cards

The first privilege is the opportunity to receive up to 10 debit cards for free and up to 3 credit cards. There are several types of premium cards for the client to choose from.

Among debit ones:

1. Visa Platinum Premium;
2. MasterCard World Black Edition Premium.

Among credit:

1. Visa Platinum Premium;
2. Visa Platinum Premium Travel;
3. Austrian Airlines - Raiffeisenbank MasterCard World.

The above cards provide non-cash loans under special conditions.

There is a grace period for lending for a period of 50 days, during which no interest is charged on loans taken. The only condition for use grace period, is the timely deposit of funds into the RAIFFEISEN card account.

With Raiffeisenbank premium credit cards you can make purchases from 15,000 to 1,000,000 rubles. Interest rate on loans on preferred credit cards of the bank is 29% and is competitive and attractive, among many others credit organizations. The commission for withdrawing cash from Raiffeisenbank ATMs is 2% (of the withdrawn amount) + 200 rubles.

Privileges in customer service

For clients receiving special services, a personal advisor is available upon request. He is assigned to each client as soon as he signs up for premium services, and advises him by phone at any time. Customer reviews of premium service at Raiffeisen Bank show that consultants have sufficient competence and help carry out many transactions with accounts, significantly saving time.

Privileged clients will not only be consulted without waiting in line, but will also be provided with separate room. If the client needs to receive advice from a bank employee by phone, he will be provided with a dedicated Premium Line telephone line.

All transfers and payments made by preferred clients through the Raiffeisen Connect transaction system are free of charge. The same applies to the system of standing payments. This service is called a “standing order” and consists in the fact that you can set the amount and period of payments in advance, after which they will be made automatically.

Additional features

A card is available for clients who have subscribed to the Raiffeisenbank premium package Priority Pass, which makes it possible to enter the VIP lounge at any airport in the world. Not only the card holder, but also an unlimited number of his companions will be able to visit the hall. Login special zone possible regardless of the class of the current air ticket.

A client who has obtained Raiffeisenbank premium status automatically receives access to Concierge Premium services. Services are provided by PRIME, a partner of the bank. The essence of the services provided is that the client receives his own personal assistant to entrust him with his small business tasks. Assistants help:

1. Book hotel rooms;
2. Order meeting tickets for events;
3. Book and purchase air tickets;
4. Select and organize delivery of gifts;
5. Organize the delivery of bouquets.

The person who purchased premium service at Raiffeisenbank, automatically receives travel insurance. The insurance begins to apply from the moment the client reaches a destination located 200 km from his permanent place of residence.

Insurance works in case of exacerbation of chronic diseases and allergies. Medical assistance is paid even if the bank client is intoxicated. Insurance payments correspond to the costs of medical care in developed countries. The insurance applies not only to the owner of the premium package of Raiffeisenbank services, but also to his family members. Family members include the official spouse and children.

What additional benefits can be identified?

For a privileged client, more favorable rate if necessary, currency exchange. If the card was lost abroad, it is possible to order emergency cash withdrawal by phone. Cash withdrawal from ATMs abroad occurs without commission. The list of countries is unlimited.

Thus, when connecting to a package of services, a number of privileges open up for wealthy clients:

• The bank makes it possible to connect more credit and debit cards for free.
• Each premium client is assigned a personal consultant.
• Free services are provided for life and health insurance of the client during travel.
• Personal assistants are also becoming free for the Concierge Premium service.

Concierge service from VTB 24 is a program that makes it possible to delegate to the banking service the execution of all client affairs. It is available to holders of Premium debit and credit cards, regardless of card type - Visa or Mastercard.

Concierge service - what is it and how does it work?

The personal manager provided under this service provides the necessary information free of charge around the clock anywhere in the world, wherever you are.

Book a hotel room, pay for cinema tickets, pay for car rental services - all this can be done using the free VTB 24 service.

You can change the language to Russian. If you speak English well, you won’t have to set up the service.

Basic parameters of the VTB 24 Concierge service

Joining this service will provide you with:

• Get the information you need, anytime, in any industry.
• The ability to make a reservation for your favorite product or service.
• The ability to pay for a product or service.
• Possibility to place an order at home or at a specified address.

This service from VTB 24 covers various areas of activity.

For travelers

Travel enthusiasts may request the following information:

1. Individual travel regulation.

The concierge service will inform you about the schedule of planes and trains in the desired direction, select direct and connecting flights with the least loss of time, and recommend worthwhile hotels for accommodation. Information is provided anywhere in the world all year round.

1. Payment and booking.

The privilege is that the service not only informs you, but also, if desired, makes a reservation and makes payments for tickets, hotels, etc.

1. VIP rooms and related services.

The company has taken care of your comfortable stay and waiting at airports Russian Federation, Ukraine and abroad. The concierge service will make room reservations upon request, provide fast track service, and others.

1. Vehicle rental.

All information about car classes and rental availability will be available through the service. He will also handle all car rental payments.

Related article:

What does the Privilege card from VTB 24 give?

1. Language capabilities.

24/7 language support in over 69 languages ​​is available to all Premium cardholders. The transfer will be carried out at the same second using 26 call centers.

1. Important travel information.

The service will issue detailed information about the country you are traveling to. This applies to visas, vaccinations, security, weather and sending urgent SMS.

1. Theft or loss of important documents.

Service will take care of you in difficult moment. He will advise you on how to protect yourself, restore or make new documents.

For entertainment and leisure

For entertainment lovers, the Concierge service will help with:

1. Preparation of events and holidays.

The new service will find you a place with a good location and reasonable prices for corporate parties, birthdays and other events.

1. Restaurants, cafes and bars.

The service will reserve a table in one of the first-class restaurants and the best cafe, and will find a bar with the best cocktails at a reasonable price.

1. Sports and cultural events.

The service will inform you of what events will happen in the region of your stay. He will inform you about the availability of tickets, pricing policy, and will also give you the addresses of the event and the telephone number of the desired box office where you can purchase them. If you don’t want to go yourself, the service will arrange home delivery.

1. Holidays with Concierge service from VTB 24.

You can quickly get yourself in order, work out in the fitness room, or go on an excursion with the Concierge service. Upon request, he organizes any trip.

1. Purchasing goods and services.

The best stores with the most varied assortment will be at your disposal. And through the service you can place an order and delivery.

1. Gifts and gift certificates.

Delighting your loved ones with gifts - what could be better? Here the service will also become a faithful assistant. He will place an order and send it to the recipient.

1. Taxi.

At any hour of the day or night, the service from VTB 24 will order a taxi with comfort.

1. Medicines.

Any drug will be found by the service at the lowest price. You will be given an address and telephone number to clarify the nuances of the drug.

For business

Business services concern:

1. Organization of business meetings and negotiations.

Concierge service is good opportunity for clients to entrust the performance of various tasks to bank employees. Premium card holders can count on fast 24/7 information support and assistance in obtaining goods and services. The article discusses the features of this proposal in various organizations.

Concierge service: what is it?

Typically, concierge service at a bank is offered to premium card holders. Sometimes a list of cards is established that allow you to use this program.

As part of the offer, it is possible to get round-the-clock access to various information (restaurants, transport, hotels, resorts, entertainment venues, etc.). For example, you can find out where necessary organization, what is its pricing policy, menu, list of services provided, how to get to the destination, contact numbers, etc. It also implies the ability to book a service or purchase a ticket.

Some banks provide a separate cost for concierge service, others include all costs in the service price bank card. Connects this service automatically during card registration. If you do not want to use the concierge service, check with your bank about the possibility of disabling it. But if the product is provided for free, there is no point in refusing the concierge service.

To order a specific service, you need to call " hotline", indicated on the official website of the financial institution.

Basic services within the concierge service

By connecting to the concierge service, you can:

• receive comprehensive information in any area of ​​life;
• book a product (service);
• pay for goods (services);
• order delivery of the purchased item to the desired address.

This service covers various areas of activity.

1. Travel:

• timetable various types transport, selection of connecting flights, reservation and purchase of tickets;
• organizing car rental, informing about the classes of cars offered for rental;
• medical support abroad;
• data on hotels, booking hotel rooms in a specified price range, in the desired area (worldwide);
• list of documents for obtaining a visa, foreign passport, etc.;
• information about organizations catering, table reservations;
• information about events of various types (sports, cultural, entertainment, recreational), purchasing tickets;
• selection of tourist excursions (in right time, on a specific date, at a specific price);
• data on movie schedules in cinemas;
• information for organizing celebrations and events (entertainment programs, selection of premises, presenters, etc.).

2.
Courier services:

• gift delivery;
• buying food;
• purchasing medicines.

3. Current issues:

• health, beauty;
• search for a tutor;
• organization of sports activities;
• location orientation;
• urgent Care;
• ordering goods on the Internet;
• searching for the necessary agencies and specialists;
• order a taxi;
• vehicle evacuation;
• pet care;
• recruitment of service personnel;
• information about various goods and services.

4. Solving business problems:

• assistance in organizing work;
• search for contacts;
• organization of seminars.

Features of top banks within the concierge service

Each bank sets its own terms of service, list of services provided and their cost. Therefore, the basic capabilities can be supplemented with individual offers.

Sberbank's concierge service offers:

• information about traffic jams;
• searching for optimal parking (including free parking);
• translation services;
• data on currency quotes and stock indices.

At Raiffeisen Bank, the concierge service does not imply charging an additional commission. The cost of the product is included in the tariff for using the card. Here you can get the following services:

• selection of agencies;
• preparation of the necessary thematic literature.

At VTB, the concierge service offers the following additional services:

• written translation of documentation;
• individual trip coordination;
• assistance in connection with the loss of documents;
• carrying out road repairs;
• organizing cleaning of premises;
• call an electrician, plumber, plumber.

Gazprombank offers its clients a choice of several cards, for which the concierge service is provided free of charge. The main features are complemented by:

• list of required vaccinations for travel abroad;
• assistance in renting office equipment;
• consultations on the rules of business ethics in a particular region;
• data on currency quotes and stock indices;
• assistance in recovering lost documents;
• transmitting urgent messages to relatives in the event of an emergency;
• auto repair on the road;
• calling a household technician to the specified address;
• description of the features of the country to which you are planning a trip (traffic, cultural features, weather forecast, etc.).

Otkritie Bank offers the following additional service:

• translation services;
• trip coordination, weather tracking;
• repair of vehicles on the road;
• assistance in everyday life (cleaning, plumbing and plumbing work, etc.).

Alfa-Bank offers concierge services to legal entities and entrepreneurs. The first month the service is provided free of charge, then its cost is 1,500 rubles per month. The number of requests to the bank is not limited. As part of the basic concierge service, the bank offers to receive.