I want to tell you one very interesting and exciting story.

How I bought air tickets from s7.
So, let me start by saying that I previously preferred to use the services of this particular company. The service was no worse or better than others, but the fleet consisted only of European aircraft. This made me happy. When purchasing tickets online, sometimes difficulties arose, but in the past they were always resolved.
More than a year ago, I decided to join the s7-priority program and started accumulating miles. The moment came when the number of miles was enough to purchase a ticket. From this moment on, an exciting show begins.

It is impossible to find instructions, a link or any mention of the possibility of buying a ticket with miles on the s7.ru website. There is a “spend miles” page containing textual information that you can spend them.
After spending 10 minutes searching, using all the search query options on the s7 website and Google, studying the faq section and finding nothing, I called the call center.
After waiting 10 minutes and explaining the situation to a specialist, I received an offer to write down the phone number of the s7 priority call center. He asked to connect me to the new call center. After waiting another ten minutes and talking about my problem, I received a question verbatim: “Have you ever been to our website?!” After some time, they finally helped me and gave me some guidance: we buy tickets for miles on the “Order an award” page.
OK. No problem. Already at this stage, suspecting something was wrong, I asked the specialist in detail about my further actions.
Gentlemen, sit back and listen :-) you won’t find this information anywhere on the Internet.
Steps on how to buy a ticket for miles from s7:
1. Go to the interface for purchasing tickets on the s7 website in the usual way
2. Find the flights you need
3. Call the call center (here it is very useful to write down the direct telephone number of the call center. :))
4. Find out whether there are tickets under the s7 priority program for the flights you need. If they are not there, it is better not to hang up :)
5. Next, go to the website in the S7 priority section on the “Order a premium” page
6. On the page, enter everything manually about the route and the passenger (not tired yet? It’s all just beginning :))
7. Within 24 hours you will be sent an email containing your details and the cost of the ticket that you need to pay. Yes! You heard right :) According to experts, this is the cost of airport taxes. In my case, the amount in the letter was 1980 rubles. OK. The letter also includes a proposal to choose a payment method. There are few options: Call the service center and provide the details of your bank card, or pay the payment in the Svyaznoy salon or in the Qiwi terminal.

I decided not to tempt fate with voicing the details over the phone. This method payment caused me concerns.
8. Send a letter in response with a payment option. Wait for a response with the payment ID.
9. We are trying to pay for tickets via the qiwi-wallet website. S7 --> payment for reservation. Result: System error.
10. Call technical support. We find out that payment via the qiwi online service is impossible. Only through the terminal.
11. Let's go to Svyaznoy. The Svyaznoy cashier employee is trying to process the payment. Function S7--> payment for reservation. Result: no connection with the provider. I ask the employee to read the letter. He spends a long time looking for a payment option at the cash register. The reservation ID and payment ID contain letters. All Qiwi services support the introduction of digital identifiers only. In the end, he finds an interface where he can enter the payment ID and announces the cost of the payment, 880 rubles. The system interface does not provide any more details. We compare together the cost of payment from my letter (1980 rubles) and decide that it is not worth paying.
12. I’m going to office S7. 1st Tverskaya-Yamskaya, no. 28. There are no signs or banners with the combination of the treasured S and 7 on the house.
13. I look for the office phone number on the website - they explain to me that I need to find a store selling kitchen utensils, go through the store hall to the second floor. Office s7 is one of 5 different airline desks in a small, shabby room.
14. I start communicating with an employee of the s7 company. The employee sincerely wants to help me. Her system shows that the cost of a ticket is 880 rubles. But the letter says a different amount. This confuses her, and we call the call center. The call center explains to us that the s7 company office cannot accept the payment, because this s7 company ticket is priority.
I have a strong feeling that someone doesn’t understand something. I insist on making the payment. To which an s7 employee who sincerely wants to help me explains to me that s7 airlines is a large holding company. She has a company called s7-tickets, which sells tickets, there is s7 priority, and there is also a company that transports animals. And “s7 tickets” cannot transport animals, and tickets from the company “s7 priority”. OK.
15. I’m going to the messenger to try my luck. I hope for a miracle. Alas. Attempts by Svyaznoy sellers to accept payment end in failure. Error communicating with the provider.
16. In another office of Svyaznoy the situation is repeated.
17. Last attempt - Qiwi street terminal: Pay for tickets --> Air carriers --> S7 --> Enter the phone number (the call center confirmed this payment method). 3 minute wait and switch to home page service. I make 3 attempts. All end unsuccessfully.
A curtain.

I want to believe that our wonderful airline has problems only in this process.
Results: 5 hours of wasted time, no tickets purchased.
I’m afraid to use the second payment option - dictating credit card details to someone from THIS company over the phone would be very reckless on my part.

The s7 Priority program was created for those who constantly travel by plane and want to do it in comfort. When using the program, participants can accumulate bonus units - miles. They can then be redeemed for award flights, upgrades, and so on.

But it is also permissible to give them to another person. Now is your chance to help a friend. At the same time, it is important to understand that if bonus units are not spent within a certain period, they will still be burned.

Transfer to another person's account

Transferring your s7 miles is a necessary procedure that helps those who travel rarely and do not take advantage of their opportunities. Now such people will be able to help family members who fly frequently or friends. In order to make such a transfer, you must be a user of the s7 Priority system.

To give a person s7 miles, you need to be a system user or register. In addition, the following conditions must be met:

1. Anyone who transfers units to another person must have at least 1 flight on their account at a fare that accrues bonuses. The flight must be completed after registration in the Priority system.
2. The account must have at least 500 miles. This is the minimum number of units to be transferred.

You can transfer your kilometers to another person not only in personal account, but also by calling the call center operator.

To prevent your miles from being burned, you can simply buy a ticket in the name of the person to whom you want to give your bonuses. This will work quickly and reliably. But to do this, you must have enough credits in your account to purchase an award ticket.

Commission

When transferring from one member of the system to another, a commission is collected, which is equal to 375 rubles per 500 m., that is, for the minimum package. At the same time, it is important to remember that this procedure does not have a reverse effect, and you will not be able to pick up your gifts, as well as return the money.

Therefore, you should be careful when performing the operation. Otherwise, you may pay for your mistake. For transferring 1000 miles, the fee is 500 rubles. Can be used . It turns out 50 kopecks. for a bonus.

Restrictions

The s7 Priority program has limitations. First of all, this is the minimum number of bonus kilometers sent - there must be at least 500. There are also restrictions on the maximum. In one calendar year, a program participant cannot send more than 10 thousand units to another person. At the same time, the person to whom the bonuses are transferred must also be part of the system.

More recently, company s 7 did not provide such a service as transferring bonus accruals to another person. Therefore, now people are happy to take the opportunity to help someone who needs bonus units much more. This is convenient, for example, if the whole family is enrolled in the program, but most often one person flies alone. Then, after a joint flight, the rest of the family can transfer the accruals to the participant who needs them more.

In order to remain a competitive and commercially successful airline, the S7 organization decided to implement a program that provides the company's customers with bonuses for using services and purchasing tickets from the air carrier and its partners. The bonus is free, and any client of the company can take part in it after registering on the site. Bonuses are credited to the member’s card for using the company’s aircraft. They can be used to purchase tickets. But it happens that bonuses from organizations for using services are not credited to the participant’s accounts - in this case, they can be restored through a special form.

What you need to earn miles for past flights

The user of the S7 airline client program can restore miles on the company’s website. According to the “Priority S7” regulations, you can only receive member points for those flights that were made after registering in the program. This can be done through a special section in your personal account by logging into it on the S7 website.

ATTENTION: S7 Airlines has signed a partnership contract with several air carriers, flights with which also accrue points to the member’s card.

Before you can restore S7 miles that were not awarded for a flight with an airline or its partners, you need to make sure that the date of purchase of the ticket for which you did not receive points complies with the regulations. At the same time, you can also get points for making flights before participating in “Priority” - to do this, you need to have a copy of the air ticket and contact the service center with the corresponding application. According to the rules, a supporting document may be required for any operations to obtain uncredited points for previous flights.

In addition to S7, the project involves the OneWorld alliance and its partners:

• American Airlines;
• British Airways;
• Cathay Pacific;
• Finnair;
• Emirates;
• Iberia;
• Japan Airlines;
• Qantas;
• Qatar Airways;
• Royal Jordanian;
• TAM Airlines.

According to the rules, the client is awarded points for any travel on the aircraft of these organizations. Once a certain amount has been accumulated, they can be spent on S7 air tickets.

During what period can miles be restored?

According to the project regulations, unaccrued bonuses can be restored only if less than 12 months have passed since the date of the flight. In the case of partners, the period is much shorter - only 6 months. Before creating a request for reinstatement in your personal account, check whether points were automatically credited after the flight, and how much time has passed since the date of using the company’s services.

It is also possible to add points for flights that were carried out before registering with Priority. According to the regulations, this can be done by contacting the service center by calling 8-800-7009010. Bonuses will be awarded only for using the organization’s services within 6 months before registering with Priority; accruals will not be made for previously completed flights. You may need documents confirming the purchase of the ticket.

IMPORTANT: It is impossible to receive project participant points for using partner services before receiving a loyalty card.

Having accumulated a certain number of points, you can earn them by creating a corresponding application in your personal account on the official website.

Undoubtedly, this project allows the carrier to reach a new level, making it competitive with other carriers and attractive to customers.

S7 Airlines began selling additional miles for miles paid services: Now S7 Priority program members can spend miles on choosing a regular or comfortable (Extra Space) seat, as well as additional baggage. Other Russian airlines do not have this opportunity: additional services are sold only for money, but this practice is common, for example, among the airlines of the oneworld alliance, which includes S7. So here are the details:

Selecting a regular seat costs 1,000 miles, while selecting a luxury seat costs 2,500 miles. One piece of luggage costs 5,000 miles. How much is this approximately in money? It’s very simple: for money, choosing a seat costs 350 rubles on the website and 500 rubles at the airport, Extra Space - 1000 rubles, and excess baggage, depending on the destination, 2000-3000 at the airport or 1600-2400 rubles on the website, respectively.

That is, one mile is equivalent to approximately 32-36 kopecks; to pay for baggage on long flights, its “nominal value” reaches 48 kopecks. This is close to the cost of S7 Airlines miles on the “black market”: officially the airline does not allow the sale of miles and, if such actions are detected, it will cancel membership in the bonus program, but it allows. However, the cost of transferring miles is 75 kopecks per mile, which makes transferring them to purchase additional services pointless. There is even less point in buying miles: in this case, one mile costs from 1.30 to 2 rubles.

But it makes sense to spend bank miles on additional services: they are not qualifying, that is, giving the opportunity to obtain status, and in some cases you can get them in fairly large quantities by “spinning” money on . However, at high speeds on a number of cards S7 gives free silver status, and with it you can choose luxury seats and take one piece of luggage for free - including on baggage-free fares.

Interestingly, if the listed services are purchased for money, this brings additional miles - from 50 to 400 depending on the cost of the service (or from 1000 miles for a paid upgrade to business class). You can also earn 50 miles for free when you register online.

You can buy seat selection or S7 baggage with miles during check-in, both at the counter and on the website. In this case, you must have at least one S7 Airlines flight (at a fare that is included in the accrual of miles) in the current or previous year. Miles will be debited from your account at the time of registration of the service automatically. Miles from other oneworld airlines cannot be used.

Purchasing additional services with miles is intended for those who do not fly enough to save up for a mile ticket or do not need it, since they still fly at government expense on business trips. “New opportunities will allow passengers to quickly see the benefits of participating in the S7 Priority loyalty program. Even if you haven’t accumulated enough miles to purchase an award ticket, you can already use your miles and get Additional services, making your trip even more comfortable. Participation in the loyalty program is beneficial even for those participants who have only 1,000 miles on their account,” notes S7 Priority loyalty program development director Natalya Nikolaeva.

Under a similar sauce, Utair airline recently modernized its bonus program: in it, rather than saving up to the full. However, additional services can still be paid only with money.

Previously, S7’s partners were six banks. However, Unicredit Bank and Bank of Moscow stopped issuing airline cards. As a result, only three co-branded offers remained from Alfa Bank, Promsvyazbank and Tinkoff Bank. With a Raiffeisenbank card you can exchange bonus points for miles. You can accumulate miles on a Rosevrobank card by activating this option, for which you need to pay 61 rubles. per month.

To determine the most advantageous card a flight was taken from Moscow to Sochi and back. If you fly away on May 1, 2017, and return on May 9, then you need to pay 11,970 rubles for tickets. Participants bonus program S7 Priority can buy a ticket for at least 16,000 miles (Promo tariff, without the ability to change dates). You will also have to pay taxes and fees - 3800 rubles.

The fastest way to earn 16,000 miles is by debit card. Tinkoff map jar. To do this, you will need to make purchases worth at least 640 thousand rubles. The downside of the card is the cost of its service – 2280 rubles. in year.

In second place is the Promsvyazbank card. To accumulate the required number of miles you will have to spend 768 thousand rubles. In third place is Alfa Bank with 930 thousand rubles.

The least profitable of all S7 partners was the Raiffeisenbank card, where the amount of expenses should be 1.29 million rubles. The problem is that to get 16,000 miles you need to exchange 18,000 bank points for 20,000 S7 miles. In this case, after the flight, 4,000 miles will remain free, which you can continue to save for future tickets. If you want to buy exactly 16,000 S7 miles, you will need to collect 32,500 Raiffeisenbank points.

How much do you need to spend to buy a ticket to Sochi?

	Bank - card	Maintenance cost per year	Accrual rate	How much do you need to spend to exchange for a Moscow-Sochi-Moscow ticket?	How many months to save if each person spends 30,000 rubles on a card?
		1.5 miles for every 60 rubles.	640 thousand rubles.
		1.25 miles for every 60 rubles.	768 thousand rubles.
		1 mile for every 60 rubles.	930 thousand rubles.
		1 mile for every 60 rubles.	960 thousand rubles.
		46.7-93 rub. (46.7 rubles in the first year, 93 rubles in subsequent years)	RUB 1.29 million

How to earn miles faster?

1. Choose a premium card. For example, at Alfa Bank, the Green card earns 1 mile for every 60 rubles spent, and the PlatinumBlack card earns 1.5 miles. The disadvantage of premium cards is the high cost of service. Platinum Black will cost 1850 rubles. in a year.
2. Make any purchases using a co-branded card. The more you spend, the faster you accumulate the required number of miles. Try to pay for others using your card. For example, let's go to a restaurant big company. Invite your friends to pay the bill with your card, and for them to transfer money to the card or give it in cash.
3. Spend more in special categories. For example, on the Tinkoff Bank BlackEdition card for every 60 rubles. you can get 4 miles when purchasing tickets on the S7 website and up to 18 miles when purchasing from bank partners.

How did you think?

The search for the most profitable card took place among S7 partners, who are listed on the official airline. Each bank selected debit cards with the lowest cost of service. The cost of service was indicated on the condition of storage and spending 30 thousand rubles. during billing period. If there is an increased account balance or other expenses, the service cost may not be charged. The calculation of the minimum amount of spending to accumulate 16,000 miles to purchase a ticket took into account the maximum accrual of miles for everyday spending. Expenses in special categories for which increased mileage accrual for purchases were not taken into account due to the impossibility of predicting them. Banks award miles when rounding down the amount of purchases. For example, after spending 30 rubles on a card. The bank will not credit miles, but after spending 530 rubles, the bank will credit 8 miles (if each one costs 60 rubles).