Traditionally, financial workers have high incomes, so vacancies in banking and lending attract more and more applicants every day. You can start a career in a bank even without special education or special skills if you get a position as a loan specialist. The list of responsibilities of a loan specialist at each specific workplace is different, but there are general requirements that the applicant must meet.

So, for the position? Let us consider the content of the activity and its inherent conditions.

Loan processing by both individuals and legal entities occurs daily. Organizations use the funds raised to buy equipment, engage in advertising, and invest money in business development or paying off debts. Individuals buy real estate or cars, furniture or appliances using loans. And if you decide to take out a loan, then it’s time to contact a loan specialist. His responsibilities include initial consultation with clients, filling out loan applications, monitoring the process of obtaining borrowed funds and signing documents. The credit manager must help the client choose a financial product, calculate loan rates and draw up an agreement based on oral agreements.

Place of work

The place of work of such a specialist can be not only a bank, but also a large electronics or jewelry store, a car dealership or an apartment sales office.

Important! Communication with a loan specialist is the first step towards obtaining a loan.

From the point of view of career growth, it is best to choose a bank as your place of work. Here, a loan specialist will not only be able to provide the client with any banking service from the wide range available in the arsenal of a financial institution, but will also have the opportunity to develop daily in the profession, gaining valuable experience.

In stores and sales offices, the work of a credit manager often comes down to simply advising citizens about the procedure for applying for a loan, the necessary documents and interest rates.

What qualities do you need to have?

Without experience and special knowledge, career growth in the banking sector is impossible. As a rule, after working with individuals, a specialist is transferred to the corporate client service department, where the volume of lending will increase significantly, as will the income of the credit manager.

The financial sector prefers proven personnel, so an experienced employee should seek promotion if a suitable vacant position is available.

Requirements

What qualities, according to staffing agencies, should an applicant for the position of a loan specialist have? Here they are:

• openness and sociability;
• literacy and neatness;
• modesty and restraint;
• good learning ability, desire for professional growth;
• ability to build a dialogue;
• ability to assimilate a significant amount of information;
• the desire to be part of a team and the ability to “fit in” with the team;
• understanding the norms and rules of corporate culture and ethics;
• experience is desirable.

Although specialized economic education will be a definite plus, it is not a determining factor in the approval of a loan specialist.

The bank provides mandatory training, during which employees receive the necessary amount of knowledge.

Personality traits

1. When choosing characteristics when writing a resume, pay attention to the qualities that are preferable for bank employees: Tactfulness and sociability. - The work of a loan officer involves constant communication, and important information about loans and interest must be conveyed in an understandable and polite manner. The manager must have sufficient persuasiveness and good verbal communication skills. Sometimes you will have to smooth out conflict situations and correct the negative attitude of clients towards banks in general and their staff in particular. Every employee
2. This is a bank representative! - Emotional stability
3. will be useful during communication, because a variety of people borrow funds from the bank. Bank employees often have to deal with rudeness and lack of education from clients. Such situations require special attention from the loan officer, because he cannot afford to be rude in response. One of the responsibilities of bank managers is to maintain ethical standards no matter the situation. The fact is that multitasking is the norm in the work of a credit manager. Often he answers the client's questions, searches for the necessary information and draws up a contract at the same time. Moreover, it is impossible to make a mistake when drawing up papers, so attentiveness occupies one of the most important places in the set of personal qualities important to bank employees.
4. Responsibility. A loan officer represents a particular bank, so it is he who is responsible for the impression that clients have about this financial institution. The quality of its work determines the likelihood of clients returning to this bank.

Job description

Job description - this is the basic document that regulates the duties and status of the employee. It contains a complete list of the employee’s responsibilities and rights, capabilities and requirements for him. For each specific position: be it a lending expert, a loan consultant or an assistant manager.

General rules

The document clarifies the employee’s place in the overall structure of the organization, indicating his manager and the head of the department as a whole.

It is clearly stated what is required of the employee. So, to fill a vacancy as a loan specialist, you need a higher education in economics and finance, or at least 3 years of work experience. If the applicant is applying for the position of assistant manager, then the requirements are reduced.

Knowledge

What should a loan officer know?

The employee must, one way or another, have sufficiently deep knowledge of the following phenomena:

• basics of labor and financial legislation (from the banking code to laws on mortgages and lending);
• procedure and methods for assessing risks when applying for a loan;
• what does the solvency of companies and individuals depend on and what does it mean?
• assortment of bank offers with a description of each of them;
• labor safety and health regulations;
• features of working with classified information (information constituting a trade secret or personal data of citizens);
• software used.

Responsibilities

In the course of his work, the credit manager must ensure compliance with:

• Russian legislation;
• bank documentation (from the Charter of the enterprise to orders and instructions from management);
• standards of corporate communication with colleagues and clients.

Main functional responsibilities

Functions of a credit specialist:

• advising clients on current loan offers;
• informing clients about what requirements the bank imposes on potential borrowers;
• accepting applications and reviewing documents provided during the loan application process;
• checking the client's solvency;
• formation and maintenance of loan agreements;
• control over payment of debts;
• loan analysis;
• generation of reports based on the results of the quarter;
• participation in the creation and implementation of new banking products;
• timely warning to the loan service about the presence of overdue loans.

This is just a sample list, which each bank branch supplements locally. Sometimes loan officers' responsibilities include defending accepted applications to the loan approving department.

Important! It happens that loan specialists maintain computer databases and also conduct explanatory conversations with defaulters. Sometimes they have to combine the positions of insurance agents, sales managers and appraisers.

Moreover, a number of responsibilities imply a wide list of tasks.

For example, counseling includes:

• comparative analysis of several financial products;
• calculation of loan interest;
• formation of a repayment schedule that will take into account the interests of the client;
• calculation of the total final cost of the loan (the client will have to pay this amount to the bank);
• providing information on reducing interest or increasing the loan amount (guarantee, insurance).

Responsibility of a specialist and his rights

According to the job description, the credit manager has the right to:

• obtaining information about management decisions related to him;
• training;
• developing proposals for improving one’s own activities, as well as familiarizing management with these developments;
• Demanding from colleagues information necessary to solve official problems.

The specialist bears moral and material responsibility for poor performance of his direct duties, offenses committed by him or financial damage caused to the bank, in accordance with current legislation.

Wage

The amount of earnings of a credit manager is influenced by the efficiency of his work. Typically, income consists of a fixed-rate salary and a bonus, which depends on the number of signed contracts. Customer complaints (if any), late payments and other factors are also taken into account.

On average, the salary of a loan specialist ranges from 50 to 80 thousand rubles, the share of salary in it - 20 - 25 thousand rubles.

Advantages and disadvantages of the position

Among the advantages of the profession I would like to highlight:

• minimum skills to start working in the banking sector;
• high wages with high efficiency;
• opportunity for career growth and further education;
• work in large financial structures with a developed system of corporate bonuses.

The position of a loan specialist is suitable for self-motivated and active people who are ready to develop and are able to communicate with a wide variety of people. And if the employee manages to show his best side, then within 2 - 3 years is likely to increase it.

There are also disadvantages for this vacancy. For example, people who have difficulty experiencing stressful situations and do not know how to deal with stress will have a hard time here.

The main goal of a loan specialist is to issue a loan to a reliable client who will not have problems repaying the loan in the future. It is necessary to recognize a potential defaulter during personal communication, and if this does not work, then the employee becomes ineffective and will not bring profit to the bank.

Conclusion

With the advent of the first banks in the 18th century, the modern understanding of the position of a loan officer was formed.

Looking at the loan manager position over the long term, its future is uncertain. The head of Sberbank of Russia warned of a reduction in personnel involved in processing loan applications until 2025. Instead of people, this work will be done by automated systems.

In contact with

I consider myself a promising specialist with good creative potential and a tendency towards constant professional development. I have all the necessary skills to achieve my goals. I chose the field of activity purposefully, since I have always been interested in mathematics and had an analytical mind. I love my profession and plan to achieve great success in it. My professional curiosity pushes me to constant self-education and self-improvement. In 5 and 10 years, I see myself as a high-level specialist, which will be confirmed by my high professional qualities and authority, which I will certainly achieve through hard, conscientious work. Computer skills: PC - advanced user: Open Office, Excel. Browsers: Mozilla Firefox, Opera, Internet Explorer.

Additional information:

I consider myself a promising specialist with good creative potential and a tendency towards constant professional development. I have all the necessary skills to achieve my goals. I chose the field of activity purposefully, since I have always been interested in mathematics and had an analytical mind. I love my profession and plan to achieve great success in it. My professional curiosity pushes me to constant self-education and self-improvement. In 5 and 10 years, I see myself as a high-level specialist, which will be confirmed by my high professional qualities and authority, which I will certainly achieve through hard, conscientious work.

A loan officer is responsible for processing and issuing loans. He attracts clients, helps them understand the intricacies of lending and convinces them to take advantage of the loan. Essentially, this is a money seller.

The profession of a credit manager is in high demand in the labor market. Loan specialists facilitate purchases here and now, thereby bringing profit to banks and stores.

Places of work

Credit consultants are, as a rule, bank employees, although you can meet them at a car dealership, a real estate agency, or a regular shopping center. They usually specialize by type of loan - consumer, mortgage, car loans or business loans.

History of the profession

The history of the profession of a credit specialist began with the advent of money as such, because at the same time people began to borrow money. The modern understanding of the position began to take shape in the middle of the 18th century, when the first banks appeared.

Responsibilities of a loan officer

Typically, the job responsibilities of a loan officer are as follows:

• advising clients on financial issues;
• selection of the optimal loan program;
• calculation of the loan amount and payments to repay it;
• conclusion of contracts;
• maintaining documentation and reporting.

Sometimes the functions of a loan officer may include the responsibilities of a sales manager, appraiser or insurance agent:

• searching for clients and selling them lending services;
• checking the reliability and solvency of the client;
• determining the value of the borrower's property;
• insurance of property, health, life, business risks.

Requirements for a loan specialist

A candidate for the position of credit specialist must meet the following requirements:

• higher or secondary education;
• competent speech and neat appearance;
• knowledge of banking products;
• Confident PC skills;
• Experience in sales or banking preferred.

Loan specialist resume sample

Education

To become a credit specialist, you need to obtain a higher or secondary education in the specialty “finance and credit.” Specialists acquire all other skills in the process of work, because banks independently train them in their loan products.

Loan specialist salary

A loan specialist receives from 25 to 80 thousand rubles per month. The level of income depends on length of service and professional achievements. The average salary of a loan specialist is 35 thousand rubles per month.

Where to get training

In addition to higher education, there are a number of short-term training on the market, usually lasting from a week to a year.

Interregional Academy of Construction and Industrial Complex and its courses in the direction of "".

The Institute of Professional Education "IPO" invites you to take distance courses in the direction of "" (there are options 256, 512 and 1024 academic hours) to receive a diploma or state-issued certificate. We have trained more than 8,000 graduates from almost 200 cities. You can undergo external training and receive interest-free installments.

Lending is one of the most popular services provided by banks. Financial institutions offer similar services to the population to meet various needs: from household appliances to living space. Today it is impossible to imagine our life without the possibility of lending. After all, it is precisely this that allows you to carry out your plans even in the absence of money, be it opening your own business or buying a car.

What is lending

With the help of loans, it has become much easier to organize and distribute funds. Lending is provided by commercial banks and financial institutions. For each type of debt obligation, there are certain conditions, which include the amount of the minimum down payment, the loan repayment interest, as well as the individual characteristics that the borrower must have. For each amount of money issued, the bank sets certain requirements for the client that he must meet.

The loan is issued not only to legal entities and individuals; the borrower can also be another commercial bank.

Requirements for the qualities of a loan specialist

The success and productivity of a bank directly depend on the qualifications of its employees. Since the main income of the bank is considered to be the expansion of resources, staff need to make every effort to ensure that the operation is profitable.

One of the most important officials of a bank is a specialist in the credit department. His responsibilities are to provide complete information to the client about the loan. He also prepares and submits to the bank commission all the documents necessary for registration.

A credit specialist, whose responsibilities include directly advising the client and concluding an agreement with him, must have not only a number of professional skills, but also many human qualities, such as:

1. Honesty.
2. A desire to work.
3. Ability to think logically.
4. Ability to intuitively identify potential clients.
5. Responsibility.
6. Stress resistance.
7. Ability to find a common language with each client.
8. Communication skills.
9. Competence.

Functions

A credit specialist, whose responsibilities are radically different from the functions of managers and inspectors, does not search for clients, but enters into an agreement and maintains the loan until its closure with existing clients. To make the bank more profitable, the search for potential clients among legal entities and individuals is carried out by a special department.

The responsibilities of a loan officer at a bank include:

• Informing potential clients about tariffs.
• Providing complete information about the conditions for obtaining a loan.
• Assistance in choosing a loan.
• Calculation of basic loan indicators, such as terms, interest, minimum payment and payment schedule.
• Acceptance of applications for extradition.
• Checking the package of documents provided by the borrower.
• Carrying out credit risk assessment.
• Preparation of necessary papers and documents.
• Control of the process of issuing funds.
• Transaction support until the loan is fully repaid.

A credit officer, whose responsibilities include all of the above points, must also have a sufficient level of self-control, which may be needed in unforeseen situations.

Training of specialists

People who have graduated from the Faculty of Finance or Economics have the opportunity to work in this banking industry. Many banking institutions only hire employees with a higher education diploma for this position.

The job responsibilities of a loan officer involve constant communication between the bank employee and the borrower.

Training and retraining of professionals in this field is carried out directly by the financial institution itself. For better quality work, many banks divide loan specialists into subgroups. That is, each employee is assigned a separate category of goods in which he specializes. Some work exclusively with consumer loans for goods and services, while others deal only with car loans. Specialists in issuing and supporting mortgages should also be highlighted separately.

The division of specialists by type of lending is carried out in order to improve the quality of their work. After all, each of them must have not only general concepts relating to this area, but also thoroughly master the regulatory aspects.

Work specifics

The credit specialist, whose responsibilities also include conducting the transaction, must, if necessary, collect and prepare all the necessary documents for issuing any type of loan. The main document is the loan agreement, which is filled out by the borrower and the banking institution.

The document stipulates such points as:

1. Borrower's agreement to repay funds.
2. The amount made available.
3. Penalties provided for violation of the rules of the contract.

The decision to issue a loan is made directly by the bank commission; the specialist only submits all the necessary documents. After approval, the expert will support the transaction until the loan is fully repaid.

Resume for applying for a job

The work of a specialist in this industry is worthy of respect. After all, constant contact with people and communication with them require not only professional skills from an expert. This profession is considered very prestigious. It provides an opportunity for personal and career growth. Let's list the main skills and responsibilities of a loan officer for a resume.

In order to obtain a position as a credit specialist, your resume should include the following information:

1. Personal Information.
2. Previous employment.
3. The level of education.
4. Types of lending that the specialist is familiar with.
5. Work experience.
6. Benefits of the job.
7. Level of knowledge of foreign languages.
8. Professional skills.
9. Personal qualities that can improve the work process.

The bank's performance directly depends on the professional qualities and skills of its staff. Credit specialists occupy not the last place in this chain and are able to influence the success of the bank as a whole.