To track your parcel you need to take a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If there are any difficulties with the statuses on English language, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

https://nrg-tk.ru, nrg-tk.ru, nrg-tk.ru, nrg-tk.ru(official sites)

The parcel tracking service “Where is the parcel” from the cashback service SecretDiscounter.ru allows you to track the mail of TK Energiya or any other parcel from Russia, China, Kazakhstan, Ukraine, Belarus, the EU, Hong Kong, Singapore, the USA, Israel and other countries. Connected 312 postal and courier services!

At the beginning of 2017, the company had 345 trucks, covered more than 35,000 settlements, opened 295 branches in Russia, the CIS, China and the European Union, and also employed 2,154 employees. In total, the Energia company has been delivering postal items and cargo for more than 12 years.

Of course, if you have a large and rich company, then you can set up a delivery service yourself, but it is better to entrust this work to professionals - in the end, this option will be the most profitable, simple and convenient. Widest coverage branch network companies Energy not only in cities Russian Federation, but throughout the CIS, as well as in China, it allows you to significantly reduce the processing and delivery time of each of your orders.

Our service “Where is the Parcel” from the cashback service SecretDiscounter.ru allows you to track the package of TK Energia at every stage of its journey in real time, in Russian and in a single window. You can track it by invoice number, by shipment number, by track code (track number) and even by last name! The Energy waybill number will be given to you when sending your cargo at the company’s office or when handing over your mail to the company’s courier.

Transport company "Energia" is an international transport company that provides daily delivery of goods throughout Russia, the countries of the Customs Union, China and the European Union, as well as delivery from/to the LPR and DPR; provides delivery services for online stores (to the door or to pickup points).

A logistics enterprise was founded in 2005, the company’s own fleet includes more than 350 units of trucks (as of 2017), including loading and unloading equipment, the service area has expanded to 35,000 settlements, there are about 2,150 employees working for the benefit of customers. The total number of official representative offices throughout the territory of the company’s activities is about 305 (information is current for 2017).

Tracking TC Energy by invoice number

The accompanying document for sending the goods is the TK Energia consignment note, which is the tracking number of the goods or parcel.

To obtain information about the status of TK Eneregia’s cargo, enter your invoice number in the search field above (for example, 207-1039606, please enter exactly as it is indicated in your documents) and click “Track Cargo”.

On our website and in mobile applications you can quickly track your TK Energia parcel and find out the status of the cargo using the invoice in a familiar interface, without having to navigate another postal or transport company.

TK Energia cargo tracking by invoice number, frequent request people who have sent or are awaiting the arrival of cargo from TK Energia. Just enter the invoice number that was issued to you, and our service will track your TK Energia cargo in a matter of seconds.

Energy parcel tracking by invoice number

Each parcel sent by TK Energia is assigned a unique number, or invoice number. At any time, you can find out the location of your Energia parcel by simply entering the invoice number in the search field above on this page.

How to track carrier cargo Energy

When dispatched, each cargo is assigned a unique bill of lading number, by which it is possible to instantly find out where the cargo is located, its weight, and other characteristics.

The transport company Energia is a modern carrier, and therefore provides prompt online tracking both on its website and on our universal tracker of Russian freight companies.

Track your package Energia company

To obtain information about the status of your cargo, enter your invoice number in the field (for example, 3810-1084245) and click “Track Cargo”

Find cargo by TK Energia number

The most convenient way to find cargo by TK Energia invoice number is with our cargo tracking service. While the official website of TC Energia shows only the latest status of the cargo, regular tracking on our service will help preserve the history of cargo movement. Also on our service you will learn about the cost of shipping for the sender or recipient of the cargo; the TK Energia website does not show this information.

Cargo delivery

A few days in advance or upon receipt of the cargo, the company’s employees will inform you about this. If delivery was indicated by the sender in the invoice, TC Energia will carry it out according to the specified address. Operators will contact you to confirm the time and place of delivery. You will be given an invoice for payment in advance if you pay by bank transfer.

When notified of the arrival of cargo, company employees can offer door-to-door delivery at average market prices in your city.

After clarifying all the details necessary for delivery, the driver of TK Energia with documents and cargo arrives at the address you specified. Sign upon arrival Required documents. The transfer of cargo is carried out upon presentation of a passport or power of attorney.

TK Energia cargo tracking by phone number

On the website of TC Energia there is only a field for entering the bill of lading number to track the cargo. That is, the phone number will not be able to track the cargo.

TK Energia cargo tracking by recipient's last name

As far as I know, the TC Energia website does not provide the ability to track cargo by the name of the recipient or sender.

Questions about cargo delivery

How will the recipient know when the shipment arrives? On the day the cargo arrives at its destination, the recipient will be notified by company employees at the phone number specified by the sender.

How many days from the date of arrival can the cargo be stored in the warehouse? For the first three days, not counting the day of arrival, the cargo is stored in the warehouse for free.

Good day, dear customers or future clients!

The online store website will help you determine where your order is located. When ordering, you choose how to deliver your order, and any transport company or Russian Post has a shipment tracking service. Below we list delivery methods and provide you with links to track your order.

So, let's start in order and with the most common delivery method:

1. Order tracking upon delivery by Russian Post. When sending a parcel (order) by Russian Post, the post office provides a shipping receipt, on this check the shipment number is written - a 14-digit number, of which the first 6 digits are the index of the post office from which the parcel was sent (for example, 44504467607825, where 445044 is the post office code). This number shipments of the online store site sends to the buyer to email and in an SMS message (therefore, during the ordering process it is very important to indicate the correct data).
Let's try to track together an order sent by Russian Post.

1. In the "Mail ID" field, enter the tracking number sent to you for tracking.
2. Press the Enter button on the keyboard or the search icon, after which after a couple of seconds delivery information will appear.
3. In the "Subscribe to email notifications" field, you can enter your email, and delivery statuses will be sent to your email. This is very convenient, and you don’t have to perform this operation over and over again. You will always know where the package is.
4. If, as a result of tracking, you find that the parcel is in the status “Waiting for the addressee at the place of delivery,” then go to the post office to receive the order, the parcel has arrived! You may need a tracking number to receive it.

2. Order tracking upon delivery by the transport company. When submitting an order transport company, the latter provides a transport bill of lading on which the shipment number is indicated. This departure number is online store website sends to the buyer by email and SMS (therefore, during the ordering process it is very important to indicate the correct data).

Example

Track where your order is located by departure number You can visit the official website of the transport company. Shipping companies and links to their tracking websites are listed below:

TK Baikal-Service Shipping tracking link Baikal-Service
TC Business Lines Business Line
TK PEK Link to track the shipment of TC PEC
TK ZhelDorExpedition Link to track the shipment of TC ZhelDorExpedition
TK Ratek

TK Energia positions itself as an international transport carrier of small and large cargo, because its geographic presence covers not only the entire territory of Russia, but also Kazakhstan, Kyrgyzstan, Belarus, Poland, DPR, LPR, China, and more recently, Armenia.

Delivery of cargo Energy

And the delivery of goods from China, which is gaining momentum in our time, is one of the main and sought-after areas of many logistics carriers. The transport company Energia has opened branches in several cities in China: Beijing, Shanghai, Guangzhou, Urumqi, as well as in. Shenzhen and Manchuria, where the sender's cargo arrives for further transportation to Zabaikalsk or Almaty, and then to the destination city.

The official website of the Energia company provides comprehensive information on all issues, including a separate page with answers to the most common questions.

On the Energy website, using online calculator You can calculate the cost of delivery, for this you need to know the dimensions of the package. For transportation to or from China, all calculations will be only approximate and the exact cost can only be calculated in the selected branch of China.

Tracking TC Energy by invoice number

The accompanying document for sending the goods is the TK Energia consignment note, which is the tracking number of the goods or parcel. If you enter this invoice number on the website of the transport company Energia, information about the condition and status of the shipment will appear on the cargo tracking page.

As a rule, the invoice number or track number of the Energy Transport Company is a digital combination of several characters, here are a few such examples:

• 123-1214858
• 328-1234567
• 12-1915919

All TK Energiya invoice numbers are also tracked on the website, this is even more convenient, since all tracks can be saved to your personal list, and the movement status of the shipment will be updated automatically.