Each company strives to provide a high level of service to its customers; today, one of the indicators of quality service is the presence of a functional online application, this is especially true for banks. Raiffeisen Bank has created the ability to fully manage accounts through Internet banking and mobile banking; you can download the Raiffeisenbank application for Android absolutely free of charge in the Play Market.

What is Raiffeisenbank's proprietary application? Key Features

Almost all online banking functions are available in the Raiffeisen Bank mobile application (R-Connect). The main goal of this program is to provide the client with the ability to remotely manage accounts, providing maximum functions and a high level of security.

List of functions that are available to an individual after logging into his personal mobile banking account:

1. View your balance and access your transaction history;
2. Special service for cost accounting;
3. Setting card limits;
4. Transfer money to cards of Raiffeisenbank and other banks;
5. Repayment of loans;
6. Payment without commission for utilities, mobile communications, provider services, etc.;
7. Payments to the state budget without additional commission costs: fines, taxes, state duties, etc.;
8. Transfer between Raiffeisenbank clients by phone number or email address;
9. Top up your own card from cards of other banks or using electronic money;
10. Free opening of accounts in any currency (except the first one);
11. Currency exchange at a favorable rate;
12. Transfers from foreign currency accounts, including abroad;
13. Replenishment of transport cards without commission "Troika" and "Strelka".
14. Opening, replenishment and withdrawal of deposits in any currency;
15. Information, for example, news about changes in the system of fines and taxes;
16. You can inform the bank about your trip abroad;
17. You can provide access to additional card holders, as well as any other family member (after presenting a power of attorney).

The bank also developed the first banking application for children, “Raiffeisen-Start,” which will help in learning financial literacy, planning a budget, controlling expenses and saving money for the desired purchase.

How and where to download the program for Android, iPhone or computer

You can download the application using the links provided on the official website. You can access your personal account in the following ways:

• Receive a login and password when signing the agreement;
• Use the connection form at https://online.raiffeisen.ru/#/login/connect (you need to know the card number, expiration date, CVV code, have a phone number with a financial number on hand);
• At any Raiffeisen ATM (you must have a card and know the PIN code);
• By calling the call center - 8 800 700 9100 (you need passport details and an answer to a security question).

Algorithm for connecting the program on iPhone and Android:

1. Take a gadget with iOS 9.3 or Android 4.2, RAM from 512 MB and sufficient free space (depending on the OS), provide normal access to the Internet (Wi-Fi);
2. Go to AppStoe/GooglePlay and enter Raiffeisen or Raiffeisen in the search bar;
3. You can download the Raiffeisenbank Online application for free for Android using the direct link https://play.google.com/store/apps/details?id=ru.raiffeisennews, for iPhone – https://itunes.apple.com/ru/app/ rconnectsmart-application/id557857165?mt=8.
4. After downloading the program you need to install it;
5. Activate the card: enter the card number, full name, PIN code (To learn more about how to do this, click here).

Differences in capabilities between the application for individuals and legal entities

Individual entrepreneurs can use the mobile application to perform the following actions:

• View account balances and generate statements;
• View debit cards issued to a current account;
• Transfer money in rubles;
• Make payments to the budget;
• Transfer money from an individual entrepreneur's account to a private individual's account;
• Save and forward account details to partners.

For business, the bank has developed a new application “Raiffeisen Business”. The main goal is to provide the ability to control and manage accounts anywhere and at any time, using the following functions: viewing the current balance and transaction history; making payments in rubles to other banks; sending details to partners via SMS or E-mail.

Currency transfer functions are not available for legal entities online; opening accounts, deposits and loans.

You can download the Raiffeisenbank Business Online mobile application at https://www.raiffeisen.ru/business/dist/mobile/.

What to do if the application does not work

If something doesn’t work for you, you made a payment incorrectly, or you need additional advice, please contact the 24-hour hotline – +7 495 777 1717 (for Moscow) or 8 800 700 00 72.

The technical support service is open from 9.00 to 18.00 (except weekends): 8 800 700 99 95; +7 495 225 91 92 (for Moscow).

You can also write by email [email protected].

To protect yourself while using the mobile application, you need to adhere to the following rules:

1. Download only the official application;
2. Use complex passwords;
3. Do not share your login information with anyone;
4. Use only trusted devices to log in;
5. Log out of your personal account after completing work.

Mobile applications for smartphones are becoming more popular every day, and the accessibility of financial transactions is now impossible to imagine without Internet banking. That is why in the 21st century a bank must not only be reliable, but also “go beyond” its offices.

This fall, Raiffeisenbahn JSC launched an updated Internet bank Raiffeisen-Online, we talked about it in.

Today we decided to test the operation of the free Raiffeisenbank mobile application, find out whether it is convenient to use, and understand what the new geofencing service is and how it works.

You can install a mobile bank on your smartphone using google.play (for Android) and itunes.apple (for iOS).

In the main menu of the application, you can find information about the addresses of the nearest ATMs and branches, current bank promotions, exchange rates, discounts in nearby stores, get advice from technical support specialists, and also go to Raiffeisen Online to make financial transactions.

To access mobile banking, you must log in. We told you how to get an online banking account in. In the mobile version, the user must enter his username and password.

In the menu that appears, the cardholder has access to information on their accounts and cards, as well as other products - loans, deposits, mutual funds. In addition to viewing information about your finances, you can make money transfers and pay for services in your mobile bank.

Raiffeisenbank has one of the highest rates of penetration of active users (who make payment transactions) into the online bank - 31%, that is, almost a third of clients use and make banking transactions online. According to statistics, half of all transactions in online banking and mobile applications are payment for services. While testing the service, we also tried to top up our account on a mobile phone.

The push notification service for money transactions in a mobile bank is the safest confirmation method. The access code can only be received on a mobile device where the online banking application is authorized. This method of receiving one-time passwords is more reliable than SMS codes, since it is sent without the participation of a cellular network operator, which does not give scammers a chance to replace or intercept it. In addition, if previously you had to remember the code and enter it within the first two minutes, then using the push service the generated code is automatically inserted into the confirmation field, the user only needs to press the OK button.

The money arrived in our account within a few seconds and we were not charged any commission for it.

In mobile banking you can also track the history of your expenses and automatically simulate their schedule.

Another interesting innovation was the geofencing service. On the main page of the application, you must select the “Discounts” section. In it, the client is offered a map of the city, on which shops and companies that offer discounts for Raiffeisenbank card holders are marked.

When the user approaches a certain retail outlet at a distance of closer than 300 meters, the application displays a pop-up window on the smartphone with current information about discounts. This function, by the way, can be easily enabled in the settings.

The user can also select the offers he is interested in by product category and find out the store’s opening hours:

It is worth noting that Raiffeisenbank’s mobile service is becoming more popular every day, because most transactions take place in a few clicks in real time. While on vacation, you don’t need to look for a bank branch or ask friends to top up your mobile phone account or transfer money to a card, because all you need to do is open the mobile banking application on your smartphone and make transactions yourself.

The Raiffeisenbank mobile application allows you to save time, and most importantly, to quickly and easily carry out financial transactions using your card without fees or delays.

The Raiffeisen-Online mobile application is a convenient tool for fast and secure payments and transfers, as well as easy management of your accounts, cards, loans and deposits. Designed to effectively solve daily problems 24/7. Download and do personal finance wherever and whenever you want.

A simple and intuitive application provides quick access to the most important information: you can see the total balance of all assets and an overview of all your products, with one touch you can go to the templates of the necessary transactions and the history of payments and write-offs.

You have a whole bank branch in your pocket, with which everything is easy to do online: contact our employees for support via chat, pay for services at any time and quickly transfer money in a convenient way, sign up for new products and manage them around the clock!

Payments and transfers
transfers by phone number to clients of Raiffeisenbank, Alfa-Bank, Tinkoff, VTB and many others
free replenishment of Raiffeisenbank cards from cards of other banks
fast transfers between your accounts, within the bank and to other banks
convenient transfers from card to card of any bank in the Russian Federation
simple transfers without details to other bank clients: via link, phone number, email address, via Bluetooth
no commission payment for various services (mobile communications, Internet, TV)

Product Management
complete information on all your products 24/7
opening new accounts, debit cards, deposits, loans and insurance
partial and full repayment of loans
replenishment of deposits
linking cards for contactless payment Apple Pay
instant currency exchange at the most favorable internal bank rate
card blocking

Payment of housing and communal services, tax arrears, traffic police fines and parking fees
no commission payment of fines, tax debts and housing and communal services according to the number of a single personal account (USA)
quick search and easy payment of charges
subscription to automatic notifications about new accruals

Additional features
transfers based on templates and repeat operations - no need to enter details
scanning “payments” using a QR code - the data is entered automatically
access for additional card holders - even those who are not bank clients

Service "Expense Accounting"
a clear history of all your expenses in convenient charts
expense analytics by category
you always know where your money went and see where you can save

Information services
a complete history of all completed transactions
online chat with bank employees
Convenient search for nearest branches and ATMs
current exchange rates
SMS and push notification service about card transactions
messages about special offers

With Raiffeisen Online, be successful without borders - anywhere there is Internet!

Raiffeisenbank offers customers Mobile Banking - special software for Android devices, as well as iOS. It has many functions, acceptable system requirements, which we will consider, and also find out how to activate this service from Raiffeisenbank and disable it.

System requirements

1. Developer Raiffeisenbank mobile bank: Raiffeisenbank.
2. OS version: Android 4.2 / iOS 9.3.
3. Size: depends on the type of operating system.
4. RAM: from 512 MB.
5. Russian language.
6. Internet access is required. Wi-Fi preferred.

Interface

The personal account of the Raiffeisen application is designed in a tiled interface.

The clear interface of the application will appeal to any client.

The main screen contains the necessary sections in the form of blocks and tiles. The user only needs to select the one he needs and tap on the function he was looking for. There are settings and information about the bank.

Any client can write a chat to bank employees directly through the application interface. Raiffeisenbank software is official and completely free.

Possibilities

This service allows you to quickly solve financial problems.

Download the application and manage cards, accounts and loans.

To keep your funds safe, exit the application after completing the necessary operations; it is not recommended to provide access to third parties.

Functions:

• payment for various services: housing and communal services, Internet, traffic police fines and others;
• replenish your phone balance;
• balance check;
• issuing a gold category bank card;
• making loans online;
• card blocking;
• instant transfer of funds by card number or to plastic cards of other banks;
• repayment of loans: partial, early or full;
• opening deposits in various currencies;
• replenishment of the card with electronic money;
• replenishment of deposits, their partial withdrawal;
• favorable exchange rate;
• savings service;
• cost control;
• setting a limit;
• separate functions for individual entrepreneurs;
• opening access to finance for family members.

Connection

How to connect Raiffeisenbank mobile bank? If you want to activate the service through your mobile phone, you need to download the special Raiffeisenbank mobile application from Google Play / App Store.

Open the application store, enter Raiffeisenbank in the search bar and download the official program. Or follow direct links to Raiffeisen mobile banking applications via your smartphone.

After installation, open it and fill in the information:

• Bankcard number;
• Full Name;
• PIN code issued by the bank when opening the account.

After this, it is activated, and the client has full access to the services.

Installation instructions

1. Follow one of the links provided.
2. Then you need to download the free Raiffeisenbank application for your device.
3. Install it.
4. Launch and go through the activation stage, providing the necessary information to connect to mobile banking from Raiffeisen.
5. Use it.

If you have any questions, you should contact customer support at 8 800 700-91-00.

SMS service

The most popular among them is R-Connect, which provides the ability to manage accounts using SMS. There is no need for an Internet connection.

The operating principle of the R-Control SMS service is simple:

1. The user sends an SMS to a special service number.
2. The command is accepted by the mobile bank, and a confirmation request is made using a similar message.
3. When the transaction is confirmed, the funds will be sent to the specified account.
4. You can find out your balance by sending an SMS to the service number.

Video: How to use the Raiffeisenbank mobile application.

Shutdown

To deactivate the application, visit the nearest bank branch with your passport and contact its employees with a request to disable mobile banking. You can do it easier - uninstall the program from the device. Mobile Bank from Raiffeisenbank is high-quality software that contains all the necessary functions and services so that any client can use them.

Raiffeisenbank has launched a new Raiffeisen-Online mobile application for smartphones on the iOS and Android platforms. Raiffeisen-Online replaced the previous R-Connect application. The new version has completely redesigned the interface, implemented joint family use of products and introduced accounts for individual entrepreneurs.

“Last year we changed our strategy for developing online banking and will no longer separate mobile and web versions. Our task is to completely synchronize the application and online banking. In the new mobile application, users have access to all our latest innovations from the Internet bank, for example, access for holders of additional cards, including non-bank clients, individual entrepreneur accounts for users who are both individual clients and individual entrepreneurs. In the near future, it will be possible to use your products together with family, relatives or friends,” notes Natalia Masarskaya, head of the electronic business department of Raiffeisenbank.

As in the previous version of the application, Raiffeisen Online will retain all financial management capabilities, including remote management of savings accounts and deposits, current accounts and loans, as well as the ability to perform the entire range of payment transactions.

At the same time, the interface and architecture of the mobile application were completely redesigned. Now on the main screen the user can perform all the most popular operations: top up accounts, make transfers (including from cards of other banks, recognizing the card number not only from a photo, but also via NFC), pay for services or change currency. In addition, view a single transaction history for all products and use transaction templates. On the main screen, the client can configure the display or hiding of the total balance for all of their accounts.

For convenient access to the full list of client products, the developers created a separate product “curtain” that works like a control center. It is available on the main screen. With one movement, the user can lift it and simultaneously see all the products, their balances, view the statement, and also perform basic operations on a specific product. The application adapts to the user: if the client has only one product, the “curtain” will not be displayed.

After launch, the new application will continue to develop, gaining new functionality. In the near future, the ability to perform active transactions on the accounts of individual entrepreneurs will be added - transfers between your own accounts, as well as to counterparties and to the budget. Now users can see the account balance, generate a statement, send and save account details.

Also, as part of joint family use of accounts, clients will soon be able to make active transactions on them: pay a mortgage or consumer loan together, make transfers from accounts or deposits, create common savings goals, and also do a single analysis of spending on several cards.

Access to Raiffeisen Online for clients is open from November 13. The application has already been adapted for iPhone X. The old version of the mobile bank will work until the end of this year so that all clients have the opportunity to comfortably switch to the new product.