And that's all. When sending, on the box, in addition to the usual blue tape, a yellow tape is glued with the inscription "Departure 1 class". To send a regular parcel, I still need to fill out a form. A regular parcel goes much longer to the regions and a few days slower to megacities. But we're not talking about that. The first picture shows a label that is glued to the box. Please note that there are two lines in the upper right corner: Amount of declared value Amount of cash on delivery (For clarity, I even circled this case with a red felt-tip pen 🙂 So, what do these mysterious letters mean? What do they carry the hidden meaning? And the meaning is this: The amount of the declared value. This is insurance. This is our insurance in case something happened to the parcel. Roughly speaking - if the parcel did not reach, was lost, died a heroic death in the vast taiga, not having reached the warmth of the hearth of the addressee…Yes.

How to cancel a cash on delivery package?

How to send a parcel so that the recipient pays the postage? How to calculate the amount of cash on delivery for a parcel? Answer: of course, you need to increase the amount of cash on delivery by the amount of your postage (the cost of sending the parcel). The exact amount of postage can be told to you only by mail - based on the weight of the parcel, its cost, class, type, insurance, and the address of the recipient. Therefore, you can either roughly add the amount of cash on delivery (if you know the approximate postage costs), or adjust it by mail and select the amount of cash on delivery.
Do not worry, this is not the first time they have encountered this at the post office, and they will definitely help you. 5. Is it possible to send a parcel with cash on delivery from Russia abroad (China, America, Ukraine, Belarus), or from abroad to Russia? Answer: you can send a cash on delivery package abroad, with some reservations.

Consequences of refusal of parcels from cash on delivery

Insurance. (True, by the time we receive the money for insurance, you will already choose the next Aloe size for yourself, having received the previous one a long time ago, because we are responsible for the delivery until you put your signature on the notice and receive the parcel). The amount of the payment. Here it is more interesting. Cash on delivery is when you, in order to receive a parcel in the mail, send me, the sender of this parcel, the amount indicated in this column by means of a postal order. It sounds complicated, but in reality everything is simpler. If you ask to send you a cash on delivery package, then pay for the purchase upon receipt of your order by mail. There are many not very pleasant nuances in this method: firstly, I need to fill out the cash on delivery form for a long and tedious time, and secondly, mail commissions will be included in the amount of sending for this method, and this will increase the cost of the entire purchase.

If you do not redeem the parcel on cash on delivery from the post office, what does it threaten?

The buyer, in turn, on the contrary, is interested in this method, since it guarantees him 100% despatch of the desired item, which he ordered in the online store. The sender may face several problems if they decide to give customers the opportunity to order something with payment upon receipt:

1. It becomes possible to receive money not immediately, but only after the order is received, and the funds are sent back.
2. It will be necessary to go to the post office for money, which can be expensive.
3. The recipient has the opportunity to refuse to pick up the order, which will entail no payment at all, as well as the cost of sending and storing the box.

What are the consequences of refusing a parcel In some cases, a person changed his mind about receiving a transfer sent to his name.

Difference between declared value and cash on delivery

Attention

I was sent a parcel cash on delivery and a declared value of 420 rubles. How much will I have to pay upon receipt? Answer: the amount of expenses of the recipient of the parcel with cash on delivery is equal to: cash on delivery + price_of sending_cash on delivery In this example, 420 rubles is a cash on delivery, and the price of sending it is the cost of the Postal money transfer services (postal money transfer service). This cost of the mail transfer service depends on many factors - on the amount of the transfer, on the distance (location of the recipient), so the exact amount can only be said by mail.

Approximately in this example, you will have to pay about 60 rubles, i.e. for this case you will have to pay (approximately) 420 + 60 = 480 rubles. 4.

What happens if you do not redeem the package with a tax payment?

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If you do not redeem the parcel (cash on delivery) from the post office, what does it threaten? If you are required to pay for the delivery of the goods, you need to pay the entire cost or only the return shipment to the seller. if you don’t pick up the parcel from the post office Collapse Victoria Dymova Support employee Pravoved.ru Similar questions have already been considered, try looking here:

• What to do if I do not redeem the goods from the post office with cash on delivery
• If you do not redeem the parcel?

Lawyers Answers (1)

• All services of lawyers in Moscow Replacement of goods Moscow from 5000 rubles.

This information is taken from the website. Russian Post and is of a reference nature.

There are many questions from buyers, such as: I ordered a product for a small amount, and upon receipt I had to pay much more.

NPF "Research Center" receives only cost of goods, the rest you pay by mail.
We will try to explain where and for what the post office takes money.

Firstly, the post office does not accept parcels from us, since according to the rules of the postal parcel post, only "low-value printed publications, manuscripts, photographs" can be sent, so we send the goods by parcel. see http://www.postline.ru/directories/section26/section2889/

Secondly, the minimum weight of the package is 500 grams (so when you order 2 boxes with a weight of 220 grams, the post office will still take it as 500)

The fact is that the goods are sent by mail "cash on delivery" which includes the following:

1. The cost of the goods.

2. The cost of shipping, which depends on the weight and distance, which is calculated from Novosibirsk according to table 2 below.

3. Insurance fee (clause 20 of table 4) "For the declared value of parcels sent by land, air and combined methods, an additional fee is charged for each full or partial 1 ruble of the estimated value" That is, 4% of the value of the goods.

4. Sending money back by postal order, for which the post office charges money. (tariffs are given in table 3.) In this case, the amount of the transferred amount includes all the above-mentioned payments.

We make a calculation.

1. Choose a belt according to table 1 (if you have not found your area, then in the notes below, belt 3 is applied)

2. Based on weight And belts determine the cost of shipping from Novosibirsk (table 2)

4. Upon receipt of the parcel, you will pay 4% for the return sending of money.

Thus, the amount that you pay for the parcel consists of:

Σ = (Product cost + We are standing. peres. + We are standing. fear.) X We are standing. sending money back

As a result, NPF "IC" will receive only the cost of the goods, the rest - postage.

Table 1.

Table of tariff zones for calculating the fee for sending parcels sent by land transport from Novosibirsk
№ p/n	Name regions, territories, republics, national districts	Name centers of regions of the edges, republics, national districts	Tariff numbers belts for forwarding
	Altai region	Barnaul
	Altai Republic	Gorno-Altaysk
	Amur region*	Blagoveshchensk
	Arhangelsk region*	Arkhangelsk
	Republic of Bashkortostan	Ufa
	The Republic of Buryatia*	Ulan-Ude
	Vologda Region*	Vologda
	Jewish Autonomous Region	Birobidzhan
	Irkutsk region*	Irkutsk
	Kamchatka region*	Petropavlovsk-Kamchatsky
	Kemerovo Region*	Kemerovo
	Kirov region*	Kirov
	Komi Republic*	Syktyvkar
	Kostroma region*	Kostroma
	Krasnoyarsk region*	Krasnoyarsk
	Kurgan region	Kurgan
	Murmansk region*	Murmansk
	Omsk region*	Omsk
	Perm region*	Perm
	Primorsky Krai*	Vladivostok
	The Republic of Sakha (Yakutia)*	Yakutsk
	Sakhalin Region*	Yuzhno-Sakhalinsk
	Sverdlovsk region*	Yekaterinburg city
	Tomsk region*	Tomsk
	Tyva Republic*	Kyzyl
	Tyumen region*	Tyumen
	Ust - Ordynsky Buryat aut. county*	Ulan-Ude
	The Republic of Khakassia*	Abakan
	Khabarovsk region*	Khabarovsk
	Khanty - Mansiysk Aut. county*	Khanty - Mansiysk
	Chelyabinsk region	Chelyabinsk
	Chita region*	Chita
	Chukchi aut. county*	Anadyr
	Yamalo - Nenets Aut. county*	Salekhard
	municipal enterprise telecommunications and mail Baikonur	Baikonur
The sign “*” means that there are restrictions on the acceptance of parcels, parcels with a declared value in this area.
The rest of the regions, territories, republics not indicated in this table - 3rd belt without admission restrictions.
Koryaksky aut. District, Magadan Region, Nenets Aut. district, Taymyrsky avt. district, Chukotsky avt. district, Evenk avt. county - mail forwarding by air transport or a combined method.

Table 2.

TABLE OF DEFINITIONS OF THE WEIGHT FEES WHEN SHIPPING BY GROUND TRANSPORT FROM NOVOSIBIRSK (introduced from January 10, 2011)
Standard parcels (up to 10 kg in standard packaging with a maximum size of 425*265*380 mm)
	The amount of payment for the belts, incl. VAT (ruble kop.)
Weight, kg)	belt 1	belt 2	belt 3	belt 4	belt 5
0,5	119,50	121,10	127,10	170,30	192,00
1,0	129,60	132,30	143,30	193,10	218,20
1,5	139,70	143,50	159,50	215,90	244,40
2,0	149,80	154,70	175,70	238,70	270,60
2,5	159,90	165,90	191,90	261,50	296,80
3,0	170,00	177,10	208,10	284,30	323,00
3,5	180,10	188,30	224,30	307,10	349,20
4,0	190,20	199,50	240,50	329,90	375,40
4,5	200,30	210,70	256,70	352,70	401,60
5,0	210,40	221,90	272,90	375,50	427,80
5,5	220,50	233,10	289,10	398,30	454,00
6,0	230,60	244,30	305,30	421,10	480,20
6,5	240,70	255,50	321,50	443,90	506,40
7,0	250,80	266,70	337,70	466,70	532,60
7,5	260,90	277,90	353,90	489,50	558,80
8,0	271,00	289,10	370,10	512,30	585,00
8,5	281,10	300,30	386,30	535,10	611,20
9,0	291,20	311,50	402,50	557,90	637,40
9,5	301,30	322,70	418,70	580,70	663,60
10,0	311,40	333,90	434,90	603,50	689,80
Note: The fee for the declared value of the parcel is charged in the amount of 4 kopecks. for each full or partial ruble of the appraised value

Table 3

* - The tariff includes VAT in the amount provided for by the current legislation of the Russian Federation.

The following regional branches have an individual tariff:

Tariffs for the forwarding of domestic parcels for branches of FSUE Russian Post and separate structural divisions of the State Center for Foreign Affairs - a branch of FSUE Russian Post in the territory:
Republic of Kalmykia, Vologda Oblast, Republic of Karelia, Kirov Oblast, Kurgan Oblast, Orenburg Oblast, Perm Territory, Sverdlovsk Oblast, Chelyabinsk Oblast, Republic of Bashkortostan, Udmurt Republic, Tyumen Oblast, Altai Territory, Arkhangelsk Oblast, Republic of Komi, Krasnoyarsk Territory, Republic of Khakassia , Irkutsk region, Republic of Buryatia, Republic of Tyva, Novosibirsk region, Omsk region

Table 4

item number	Distance and shipping methods	Payment amount
		rub.	cop.
1	2	3	4
	1. Sending parcels by ground transport
	1.1. Standard parcels (up to 10 kg in standard packaging with a maximum size of 425*265*380 mm)
	The fee is charged for the mass up to 500 g:
1	On the first main belt up to 600 km inclusive.	119	50
2	On the second main belt from 600 to 2000 km inclusive.	121	10
3	On the third main belt from 2000 to 5000 km inclusive.	127	10
4	On the fourth main belt from 5000 to 8000 km inclusive.	170	30
5	On the fifth main belt over 8000 km	192	00
	Additionally, a fee is charged for each subsequent full / incomplete 500 g of the mass of the parcel:
6	Along the first main belt	10	10
7	On the second main belt	11	20
8	On the third main belt	16	20
9	On the fourth main belt	22	80
10	Along the fifth main belt	26	20
	1.2. Heavyweight parcels (from 10 to 20 kg inclusive in standard packaging with a maximum size of 425*265*380 mm)
11
	1.3. Non-standard parcels (up to 20 kg in non-standard packaging, the sum of three sides of which does not exceed 300 cm)
12	Additionally, a surcharge of 30% is charged to the amount of payment for the entire mass of the parcel, determined in accordance with paragraphs 1-10
	1.4. Bulky heavy parcels (from 10 to 500 kg in a package with maximum dimensions of 190x130x350 cm)
13	Additionally, a surcharge of 40% is charged to the amount of payment for the entire mass of the parcel, determined in accordance with paragraphs 1-10
	1.5. Parcels marked "Caution"
14	An additional surcharge of 30% is charged to the amount of payment for the entire mass of the parcel, determined in accordance with paragraphs 1-13
	2. Shipment of parcels by air
	2.1. Standard parcels (up to 10 kg in standard packaging with a maximum size of 425*265*380 mm)
15	When sending standard parcels on all air lines of federal and local importance in excess of the air fares established by airlines, a postal fee is charged	243	80
	2.2. Heavyweight parcels (from 10 to 20 kg inclusive in standard packaging with a maximum size of 425*265*380 mm)
16		73	10
	2.3. Non-standard parcels (up to 20 kg in non-standard packaging, the sum of three sides of which does not exceed 300 cm)
17	In addition, a surcharge is charged to the amount of payment for the entire mass of the parcel, determined in accordance with clause 15	73	10
	2.4. Parcels marked "Caution"
18	An additional 30% surcharge is charged to the amount of payment for the entire mass of the parcel, determined in accordance with paragraphs 15-17
	3. Sending parcels in a combined way
19	Parcels sent in a combined way, are paid: for the ground part of the way - according to the tariffs for parcels sent by ground transport; for the air part of the journey, only a fee is charged at the tariffs of airlines
	4. Forwarding insured parcels
20	For the declared value of parcels sent by land, air and combined methods, an additional fee is charged for each full or incomplete 1 ruble of the estimated value	0	04
	5. Delivery or return of parcels
21	For resending or returning parcels, a fee will be charged at the rate specified in articles 1, 2 and 3, in force on the date of return

* In the event that parcels are sent to / from settlements that are in conditions of constant inaccessibility, to these tariffs additionally a surcharge is charged for sending parcels to / from settlements that are in conditions of constant inaccessibility, approved by the relevant order of the Federal State Unitary Enterprise Russian Post.

** Tariffs include VAT for all categories of users in the amount determined by the legislation of the Russian Federation.

Due to the increasing cases of inexperience, and, possibly, illiteracy of some employees of the Russian Post and in order to avoid the unpleasant situations that accompany this, we are forced to publish the following information.

Online store VIPbijou if it is necessary to use third-party delivery services, such as the Russian Post or CDEK, it always sends orders only after receiving a full prepayment, which includes the cost of the ordered goods and a fixed cost of their delivery.

In the event that the actual shipping cost spent on packaging, insurance and paid by the online store to a third-party delivery service exceeds the fixed shipping cost you paid, then these additional costs are solely at the expense of our online store and in no way affect the buyer.

The only additional costs that may be claimed by a third-party delivery service from the buyer is a fee for storing an incoming shipment beyond the standard period established by such delivery service. In the case of delivery by Russian Post, free storage of the received parcel is 5 working days from the date of delivery of the corresponding mail notification to the addressee's mailbox (further storage is paid by the customer and is charged directly by the post office assigned to your delivery address, at its own discretion and mail rates, except in cases of the addressee has valid reasons that he can document). In the case of delivery by CDEK, the free storage of the incoming shipment is 14 working days (the deadline for free storage can always be found in the tracking system on the CDEK website using the consignment note number provided to you by our online store).

In all other cases, it is unlawful to require any additional payment for an order delivered to you by a third party delivery service.

It should be noted that when delivering orders by CDEK, such incidental situations do not occur in our practice. However, upon delivery by the Russian Post at any of the stages following the transfer of your order for delivery (when it is in our power to control the data entered when the parcel was received by the postal operator), to the tracking system on the Russian Post website and / or directly to the notification of upon arrival of the parcel at your post office, false information may be entered that upon receipt of the parcel you will need to pay cash on delivery, while to actually receive the order you only need a passport and personal presence (or an official power of attorney on your behalf and the passport of your authorized person) . In this case, as the amount of cash on delivery, the amount of the (insurance) value declared by us is indicated, which is always adequate to the value of the goods you purchased.

In such an unpleasant situation, you need to remain calm and know the following: all first-class parcels sent by the VIPbijou online store go WITHOUT cash on delivery, as they are fully paid for and, accordingly, there will be no erroneous indication of any additional payment upon delivery on our part. Maybe.

Only inexperienced or new postal operators are sometimes driven into the system and / or entered in a notification that supposedly in order to receive you need to pay the insurance (declared) cost of the parcel, which they designate as cash on delivery. However, it is not. We always declare the cost of the parcel, adequate to the value of the order (and not 10 or 100 rubles, which is a common practice with other senders and is done solely for the sake of saving on the insurance premium) - this allows you to be sure that the order will be delivered as soon as possible and intact delivered.

Therefore, if you are required to pay for a prepaid parcel:

1) Do NOT do this.

2) Pay the attention of the postal operator to the inscription on the label of the parcel: c / w 1st class. with o / c (hereinafter, the declared value in rubles is indicated in figures and words). That is, a valuable parcel with a declared value. Thus, there is no information about cash on delivery, as well as the cash on delivery form itself.

3) If the operator is not convinced, call the head of the department. Usually this is sufficient.

In addition, if we see that such inaccurate information has entered the tracking system, we will inform you about it. In any case, this misunderstanding is successfully resolved already when visiting the post office.

If there are any problems, be sure to let us know (in no case paying anything) and we will solve them.

We hope that the above information will be useful for you and wish you only a positive experience and, of course, happy shopping!

Sincerely, the administration of the VIPbijou online store

Cash on delivery is the amount of money that the post office collects from the addressee of the parcel or letter on behalf of the sender. The received funds are transferred by the post office to the sender in the form of a postal order or to a bank account. A postal order can be received in cash at the post office, and in the second case, the money will be credited to the current account. According to the rules of the Russian Post, transferring money to a current account is possible only for legal entities, but often operators violate the rules and transfer money to the account of individuals.

Cash on delivery (hereinafter n / a) - is currently the most common form of remote settlement between the buyer and the seller. Its popularity is due to the fact that payment for the purchased goods occurs not on an advance payment, but precisely at the time of its receipt. The responsibility for issuing the goods to the buyer and, accordingly, collecting payment for it, as a rule, the seller assigns to the delivery service. These can be courier delivery services, transport companies or the Russian Post, which probably introduced this concept and was the first to provide this service to its customers.

To date, you can send a parcel by cash on delivery to individuals only through the Russian Post. All large transport companies (PEC, CDEK, DPD and others) provide this service only to legal entities, individual entrepreneurs or store owners on the basis of a concluded agreement. That is, a one-time shipment will not work.

Cons and disadvantages of cash on delivery

At first glance, it may seem that cash on delivery is a perfect type of payment in which the buyer is guaranteed to receive the goods ordered by him, and the only disadvantage for the seller is only a slight delay in receiving funds after the sale. Delivery by mail in Russia takes an average of 6-9 days and takes about 2 days to transfer money. That is, in a week and a half, the sender will be able to receive his proceeds. But in practice it is often different.

Cons for the recipient

• the inability to check the contents of the parcel until the moment of payment (with the exception of shipments with an inventory of the attachment);
• money transfer fee.

Cash on delivery - is not a guarantee that the content of the paid parcel will meet the customer's expectations. It is impossible to open the box according to the rules of the Russian Post before making a payment for it. You can only open a postal item sent with a description of the attachment. To be sure that the box contains the item that was ordered, you should ask the sender to fill out the attachment inventory form when making the delivery. The cost of the service "checking the conformity of the attachment of the postal item with the inventory of the attachment" depends on the region of the Russian Federation and ranges from 42-65 rubles.

When the addressee deposits cash for cash on delivery, a commission will be charged by mail. The amount of the commission fee depends on the amount of the payment and the region of the Russian Federation. In all subjects of the Russian Federation, the following tariff is provided:

In 17 constituent entities of Russia, the list of which is presented below, in addition to the basic tariff. The local fee is charged in addition to the main one.

Before making a purchase, a potential buyer should calculate how profitable it will be. For example, a resident of Omsk will pay a commission of 430 rubles for the purchase of goods worth 7,000 rubles.

Sellers selling this way should warn the customer about the commission fee. If the buyer learns about the commission only at the mail itself, this may be the reason for the rejection of the goods.

Disadvantages for the sender

• higher shipping cost;
• the risk associated with the fact that the buyer refuses to take the ordered goods.

You can send cash on delivery postal items only with a declared value. The amount of the declared value cannot be less than the size of the n / a, but may be equal to it. For the declared value of parcels by mail, an additional fee of 4% of the estimated value of the investment is charged.

For example, if the n / a is equal to 5000 rubles, then the amount of the declared value can be set at least the same. Accordingly, the cost of sending goods valued at 5,000 rubles will be 200 rubles higher than if the goods were valued at only 1 ruble.

The main risk of the seller is the possible refusal of the addressee to pick up the goods ordered by him. The reasons for this may be the following: changed his mind about buying, found a better offer elsewhere, the order was made by competitors, other circumstances.

If the postal item is not received by the addressee within 30 days, after the expiration of the storage period, it will be returned back. To receive it, the sender will need to pay an amount equal to the cost of sending. That is, the person who made the sale will incur double shipping costs and forfeit the potential profit for selling the product to another person.

How to send and receive cash on delivery packages

The cash-on-delivery scheme looks like this:

1. The seller receives the order, agrees on all the details, sends it to the post office and arranges delivery.
2. After the cargo arrives at the addressee's post office, a notice of receipt will be sent to the addressee in his name.
3. The buyer goes to the post office, pays a fee and picks up the purchased goods.
4. The funds received by the operator are sent to the sender. Translation delivery takes 2-3 days (maximum 8 days); transfer to the current account is made in 3-5 days.

Sending process

You can in any branch of the Russian Post. The process of sending a postal item from n / a is completely identical to the process of sending a regular parcel. The only difference is that in our case it is necessary to fill out a postal transfer form f. ep 112 An example of a completed document is shown below:

No additional forms or documents are required to be completed.

Completed form f. 112ep can be transferred along with the parcel to the cashier-operator - in this case, the document will be attached to the package using a special transparent plastic bag or in some other way. Or the document can be put into the box on top of the goods, and on the box indicate that the form is inside. True, in the latter case, some postal employees may prohibit this.

On the packaging (box or plastic envelope) you must indicate the declared value and the amount of cash on delivery.

Receipt process

The process of receiving a shipment with an "overlay" is completely identical to receiving a regular parcel or registered letter. The only exception is that the recipient must fill out the money transfer form (it will be issued by the operator), namely, indicate their passport data, and then pay. In some cases, postal employees do not require filling in passport data in the f. 112ep and issue a shipment immediately after payment.

Informing the recipient about the receipt of the parcel in his name is carried out by means of a notification.

Cancellation of the parcel

The sale of goods by cash on delivery for the seller always represents a certain risk. The share of unredeemed orders sold under this scheme in some online stores sometimes reaches 15%. The best and, perhaps, the only way to protect against unscrupulous customers is to charge a small advance payment.

How to refuse a package if you are the recipient

One of the paragraphs of the "Rules for the provision of postal services" reads as follows:

“The addressee (his authorized representative) has the right to refuse the postal item or money transfer received at his address by making a note about this on the item or notification. If the addressee refuses to make such a note, it is made by the postal worker.

In addition to this method for dishonest buyers, there is another option - complete disregard for notices. In simple terms, a potential recipient may simply not appear at the post office and not pick up the ordered goods. In this case, after 15 days, the parcel will be returned back to the sender, who, in order to receive it again, will have to pay the amount that he paid at the time of sending.

What are the sanctions and consequences for the addressee for refusing to receive the shipment?

None. The store owner may threaten to sue, send menacing messages. In fact, everything ends with threats. It is unlikely that any seller will file a lawsuit and, moreover, win the case.

Cash on delivery: what is it? Advantages and disadvantages