How to get a meal allowance for schoolchildren. Instructions for recovering your password on the School portal How to recover your school meal card

01.01.2024

Students living in the capital of our country have the opportunity to obtain an ID to pay for meals in educational institutions. You need to go through the registration process in the system. Three ways have been developed to find out your child’s personal account at school to pay for meals.

The ID is assigned to the student after registration in the “Passage and Meals” system. It contains funds used to pay for children’s meals in educational institutions. Money is displayed on the card as conventional units, for this reason banking organization no mobile application has been developed for this product.

If a child has lost or changed the card, the account cannot be changed. In this case, the money is saved and the card does not need to be blocked.

If you use information services, you can find out the number:

  • on the mos.ru portal by logging into the “Food and Visits” section;
  • in the application installed on a mobile phone, “Moscow State Services” (you need to enter the “Children at school” section);
  • through notifications sent to you by email.

When the service is not connected, you can find out your child’s score at school or college. Contact the person responsible for the system in question. You can also attach the card to the reader located in the information kiosk.

It will be much more convenient to complete the procedure via the global network; in this case, you need to know how to connect the information service. You will need:

  • take a statement from the employee educational institution(contact the person responsible for the operation of the Food and Aisle system);
  • fill out an application, indicating your cell phone number, where notifications will be received;
  • wait for the request to be processed;
  • configure notifications received by email and via push.

It is worth noting that the application form can be downloaded from the Moskvenok website.

Important! Only the person who is the legal representative of the child can apply for the service in question. If it is necessary to inform another person (nanny, grandmother, etc.), this fact must be reflected in the application.

If you have several children, then you can indicate the details of each of them in the application.

A student’s personal account can be replenished in two ways. A card called " School meals» or bank account. Parents can choose the option of depositing funds independently.

If you decide to use the second option, the following instructions will help:


If the parent is not registered in the bank system, you will initially need to go through the registration procedure. This can be done by contacting the bank, where you can use an ATM or ask an employee for help. A cell phone can also be used. After receiving the identifiers, you can begin performing payment transactions. If you choose to pay using the School Meals card, it is worth noting that the operation can also be performed through the service in question:

  • log in to the site;
  • go to the “Transfers and Payments” section;
  • enter the name of the card in the search bar;
  • choose a product that suits your region;

Where can I find a sample application for transfer from the general balance to the electronic canteen?

Memo for parents

How to get login and password?

Your login is your phone number. The password will be sent to you by SMS at the time of activation to the phone number that you provide to the class teacher, after which it will be entered into the program by a school employee. Activation is also carried out by an employee of the educational institution.

If for some reason you did not receive a password, you can try to get it yourself. To do this, you need to go to the website and then go to the Parent’s Personal Account section. Once on the page for filling out your login and password, click the forgot password button. Next, follow the instructions. If the system displays a message that such a number does not exist, it means you have not yet been entered into the program or have been entered, but with an error. In this case, you need to contact your class teacher.

How to pay for the activation of a lost (second and subsequent) card and food for the child?

Once you know for sure that you have been entered into the system, you can pay for the card at partner banks: Sberbank, Synergy, NVK, Otkritie, QIWI, Econombank. Details can be found on the website in the Payment section.

To pay, you need to find the company in the bank system (terminal or Online) School card"Saratov. You can find it either by name or by TIN 6452106846.

  • Next, you need to enter your personal account. Your personal account is your login, that is, your phone number. If you entered your personal account correctly, you should be able to pay for two services.
  • For food
  • For services.

If you pay for card activation, then you need to click the button for services and make payment. Consider the bank commission. The card is activated only if an amount equal to or greater than the cost of activating the card is credited to your account. If you pay for food, then select the For Meals button.

Payment for meals if you have two or more children.

If there are two or more children studying, then when paying to a personal account that is linked to the parent, the funds will be divided exactly between the children. For example, you have 2 children and you contribute 1000 rubles for food, while indicating your personal account. In this case, the money will be divided between the children and each will be credited with 500 rubles. If you need to top up money for food for a specific child, then in this case you need to enter the personal account of a specific child when paying. In order for each of the children to have their own personal account, you need to contact the class teacher with a request to assign each child their phone number. If your child does not have a real phone number, you can enter the phone number of one of your family members.

Who debits money from the card?

In junior grades, funds are written off by the class teacher by creating and posting applications for the class.

In high school, children make their own purchases and the money is debited at the time of purchase.

How to monitor your card balance and where to go if you write off EXTRA money?

Control consumption cash You can as in personal account on the website and using the Argus mobile application. You can download it for free for both Android and IOS.

If you discover excess funds being written off from your child’s account, you must first contact the class teacher to clarify the situation. If an error occurs, the class teacher will correct the application and the money will be returned to you.

What is a card PIN code?

To use the self-service terminal at school, the child needs to know the PIN code of the card, which is sent via SMS to the parent’s phone number entered into the program. If for some reason this SMS was not saved, then you can restore the PIN code either by calling the hotline number, or using the self-service terminal itself by clicking the Forgot password button.

What is the total balance on the card?

There are divisions of balance on the card, namely two of them: the general balance - which can be tracked in the finance section and the canteen balance - in the electronic canteen application. The canteen balance reflects information on debiting and replenishing funds for child nutrition, the total card balance reflects information on replenishing and debiting for card issue and SMS notifications. If, when paying, you mistakenly topped up the wrong balance, you need to call hotline company or write to our mail.

What to do if you lost your card?

If a child loses a card, a replacement card costs 100 rubles. To do this, you need to inform the teacher about the loss of the card, she must block it according to the program.

Technical support phone8-937-818-64-64

TIN 6452106846.

Dear parent, download FOR FREE mobile application "Argus", instructions on the website.

If you have lost/forgotten your login or password for the electronic diary, but were previously included in it, You can try to restore access yourself. When activated account You entered your email address and phone number. Using this data, you can restore access.

  • I don't remember my login
  • I don't remember my password
  • I don't remember my login and password

Let's consider the option in which we forgot both the login and password. Choose the third option

Next, enter either the email address you specified during registration or your phone number. Attention! The email address must be valid and you will receive instructions on how to reset your password.


In addition, you must enter your date of birth. Since the administrator does not always have this information when registering parents, some users may not have a date of birth. In this case, you must contact the administrator of the electronic diary to restore access.

"Axioma" is a processing center that performs automated accounting in school, preschool and higher educational institutions. This system allows you to ensure additional safety for children and control attendance, and also eliminates the need for cash payments. Parents can top up their account at school terminals, as well as through the Axiom personal account on the official website or in the mobile application from a regular bank card.

Personal account features

The project proposes equipping educational institutions with a special accounting system (cash registers, turnstiles) that works with special electronic student cards. In addition to actually recording visits and informing via SMS, emails or mobile application alerts, these cards can be used to pay for meals in canteens.

The Axiom personal account allows parents to perform the following operations online:

  • Receiving and setting up SMS notifications about a child passing the school turnstile.
  • Topping up a student's card account to pay for meals non-cash.
  • View the menu of the school buffet, canteen and meals purchased by the child during the day.
  • Transfer of funds for the needs of the educational institution without the need to transfer money to children and without a personal visit.
  • Payment for additional educational services.

Registration and login to your personal account

Registration on the official portal or mobile application is available to those parents whose children are studying in an educational institution equipped electronic system attendance accounting Axiom.

To complete it, follow the link https://www.avsu.ru/loginparentnew/, available from home page login to your personal account Axiom School Meals and enter the necessary data: number mobile phone and email address. An SMS with a password will be sent to the number, and the student’s eight-digit card number should be used as a login.

Important! There is no need to receive and use several Moskvyonka identifiers - choose the one that suits you best. Once received, link it to personal account child by contacting your school, college or nursery staff member who is responsible for the Pass and Meal system.

Muscovite card - issued free of charge on the mos.ru portal or in the “My Documents” center. Information on registration can be found.

The Moskvyonok service card is issued free of charge to parents in kindergarten or to the children themselves at school or college. If you decide to use a Muscovite card or other identifiers, do not forget to link them to your child’s personal account with the employee responsible for the “Passage and Meals” system in your educational organization.

Important! The bank account of the Muscovite card, as well as the number printed on its surface or other “Moskvyonka” identifier, are not the child’s personal account number.

Important! Since September 2015, SMS messages have been replaced by push notifications of the Moscow State Services mobile application.

● Fill out the application and indicate your mobile phone number, which will be linked to the child’s personal account in the “Passage and Meals” system. The application may indicate several children and their representatives who will receive information about attendance and nutrition;

● Only the parent or other legal representative of the child can activate the service. If it is necessary that someone else, for example, a grandmother or nanny, can receive information about the child’s visits and nutrition, the parent must indicate this person in the application for connecting to the information service or add him to the number of representatives on the mos.ru portal. You can read how to do this in;

● If you want to check your child’s attendance and nutrition using the mos.ru portal or the Moscow State Services mobile application, indicate in your personal account the same mobile phone number as in the application for connecting the information service.

If you are a new user, then after registering on the mos.ru portal or in the Moscow State Services mobile application, you will receive two confirmation SMS messages. Next, you can set up an alert using push notifications of the Moscow State Services mobile application or by email.

Important!

Email is not indicated in the notification application. To receive notifications by e-mail, enter your e-mail in your account with the mobile phone number that is linked to the child’s personal account. You can enter data in your personal account on the mos.ru portal in the “My data” tab or in the “Profile” section of the “Moscow State Services” mobile application.

After a parent (legal representative) submits a request to provide you with a power of attorney to gain access to information, you will receive an invitation in your personal account on the mos.ru portal, in the “Notification Center” -> “Messages” section.

Accept the invitation and you will get access to the page “Visiting and meals of the Moscow State Services”, as well as the opportunity to independently set up notifications about the child’s passage and meals in an educational organization.

Select the type of ID you are interested in from the menu. The section will display information about it and the website of the manufacturer (supplier), which has been tested and received a conclusion on the possibility of using the identifier in the “Passage and Food” system. Go to the manufacturer's (supplier's) website and place an order.
After receiving the ID, you need to link it to the personal account of the employee responsible for “Passage and Meals” in your educational organization.

Access may be granted if the authorized person:
1. Registered on the mos.ru portal;
2. Over 18 years old;
3. Indicated and confirmed in his personal account his mobile phone number/SNILS and short passport data (series, number).

If the authorized person is not registered on the mos.ru portal, you can grant the right to accompany the child to the preschool group by submitting.

After accepting the invitation, the authorized person will have access to the “Visitation and meals” page of the “View information about attendance and meals at school, kindergarten, college” service of the mos.ru portal and mobile application"Moscow government services

After registering an electronic power of attorney on the mos.ru portal, the authorized person must:
1. Contact the employee responsible for “Passage and food” in the kindergarten. You need to have a passport and a Muscovite card or other identifier with you (if the Moskvyonok service card is not required) to register it;
2. Sign an application for access to the building of the educational organization and receive a Moskvyonok service card or register your ID.

You can find out more about how to grant the right to accompany a child to a preschool group.

After your parent (legal representative) submits a request to provide you with an electronic power of attorney, you will receive an invitation in your personal account on the mos.ru portal, in the “Notification Center” -> “Messages” section.

After accepting the invitation, you will have access to the “Visiting and Meals” page of the “View information about visiting and meals at school, kindergarten, college” service of the mos.ru portal and the “Moscow State Services” mobile application, as well as the ability to set up notifications yourself.

After registering an electronic power of attorney on the mos.ru portal, on your first visit kindergarten you need:
- have a passport and a Muscovite card or other identifier (if the Moskvyonok service card is not required) for its registration;
- sign for access to the building of the educational organization by electronic identifier, which will be printed directly in kindergarten;
- take a photo or provide your photo electronically;
- get a Moskvyonok service card or register your ID.

Please note that parents (other representatives) can receive up to four Moskvyonok service cards for all representatives of their children (unless otherwise provided by the educational organization). If you need more cards, you need to apply for a Muscovite card or purchase an identifier yourself.