Mobile bank Sberbank via the Internet. How to connect MobileBank to your card. Connecting a mobile bank is safe

18.10.2023

Connecting to Mobile Banking

Mobile bank is a service with which you can make various payments and information transactions from your bank cards via your mobile phone.

Note. In Sberbank Online, you can go to the desired page not only using top menu items and side menu sections, but also using links located under the main menu. These links show the path from the main page to the one from which you went to the current page. You can use these links to go to the page you are interested in.

Create a request

When you log in to the system, an application to connect to the Mobile Bank service automatically opens. You can also connect to the service using your personal menu. To do this, in your personal menu, click the link Mobile Banking - Connection details. A page will open where you click the link To plug.

To proceed to the application, you must first select a service connection package:

Economical package

When using the service, you will not receive SMS notifications about card transactions. This package is free, only a fee is charged for requesting a balance and statement.

Full package

This service package includes all types of SMS notifications. The monthly commission ranges from 0 to 60 rubles depending on the type of card.

Check out the service rates, then select the service package you need and click the button next to the selected package To plug or click the selected package.

Connect later

After selecting a service package, a page will open with an application to connect to the service, on which fill in the following fields:

The “Service Package” field will show the tariff you have chosen;
In the "Phone number" field you will see the mobile phone number to which the service will be connected. In this case, only the first 3 and last 4 digits will be shown in the mobile phone number. If you want to change your phone number, you need to contact a bank branch.
In the "Card number" field, select from the list the card number to which you want to connect the service.

Once all the information has been entered, click the button Confirm.

If you want to return to choosing a service package, click the link Back.

If you do not want to connect the service, then click the link Connect later. This will take you to the login confirmation page. If you are already logged in, you will be taken to the main page.

Note. At the top of the page, for your convenience, an indicator of the progress of the steps to create an application is displayed. For example, if you are on the confirmation page, the "Confirmation" step will be highlighted.

Confirm application

Next, you need to confirm the application to connect to the Mobile Banking service. After pressing the button Confirm In the completed application form that opens, check that the information provided is correct, and then do one of the following:

Confirm application. Make sure all information is correct. Then press the button to confirm the operation Confirm via SMS. In the window that opens, enter the one-time password from the message received on your mobile phone and click the button Confirm. As a result, the application review page will open.
Attention! Before entering your password, make sure that the transaction details match the text of the message received on your mobile phone. Be careful, if the data does not match, do not enter the password under any circumstances and do not share it with anyone, even bank employees.
Change details. If you want to change your application, click the link Back. As a result, you will be returned to the page for filling out the application fields.
Cancel operation. If you change your mind about making a transaction, then click the link Connect later. This will take you to the login confirmation page. If you are already logged in, you will be taken to the main page.

After confirming the application, you will be redirected to the application review page, where you will see the completed document. The message displayed at the top of the page indicates that the transaction has been successfully accepted for processing by the bank.

On this page you can view details completed application.

To log into Sberbank Online, click the button Continue. If you are already logged in, then after pressing the button Continue You will be taken to the main page of the system.

Sberbank's mobile bank was created to attract new clients, including large ones, and it is also used to organize more comfortable services for existing users. With this service, there is no need to constantly call an operator at a call center or visit a bank branch. All major operations are available here and now. The only condition is a mobile phone with an active network.

Features and benefits of SMS banking

With this option, the user of a Sberbank bank card receives the following opportunities:

Instant notifications. Information about all deposits and debits from the account is displayed in an SMS message.
Balance information on request. You can get a mini-statement for existing cards.
Mobile account replenishment. No commission is charged.
Money transfers from one bank card to another.
Money transfer by name. You can assign a specific name to the user and make transfers to his card without wasting extra time.
Loan repayment. You can pay your debt with one message.
Information about the service. The owner can receive detailed information in a message upon request. For example, current information on the card’s capabilities or the history of your banking transactions. The last 5-10 transactions are displayed.
Suspending or blocking a card. The function is usually used if the card has been lost.
Blocking banking services. However, in some cases, the fee continues to be charged and the user will have to contact the bank operator.
Activation and deactivation of the "Autopayment" function. You can debit a specific default amount from your card - for example, to top up your mobile account balance.

Thus, the Mobile Bank service saves the user’s time. He can manage his funds comfortably without leaving his home or office. At the same time, there is no need for the Internet. In addition, this option is still considered one of the most protected from attacks by hackers.

How to activate the service

Activating the service does not take much time. You can do this in several ways:

At the nearest Sberbank branch. The process takes no more than 10 minutes, not including waiting in line. Registration takes place when receiving a bank card or separately. To submit a request, identification documents (passport) are required. It is enough to leave the completed application form to the consultant, and within three working days a notification about the activation of the service will be sent to the cardholder’s current mobile number.
At the Sberbank contact center. You need to dial a single call center number and wait to connect with an agent. He will ask you to go through identification (you must provide your passport details or state your latest card transactions). The mobile number for SMS banking must be the same as in the card agreement.
Through Sberbank online. Internet is required to use. To log into your personal account, you need to enter your mobile number and password. Next, you will need to find the links in your account located under the main menu. You should select the link “mobile bank - connection details”. A new page will load with the “activate” option. It will be possible to connect Mobile Banking online after the client chooses the optimal tariff package.
Using a self-service terminal or Sberbank ATM. To do this, you need to insert a card, enter a PIN code, find the “connect mobile bank” column and select the optimal tariff. However, not every self-service device has this option, so finding a suitable ATM can sometimes take time.

But despite this, Sberbank clients note that it is most convenient to connect banking using the latter method.

As soon as the extension is active, the user will receive a notification on their cell number with the following text: “Mobile bank - registration successful.” A list of connected cards is also displayed there. The content of the message states:

abbreviation of the card name;
last 4 digits of the connected card;
service status - active (ON) or inactive (OFF).

Tariff selection

In any case, to connect to Mobile Banking you will need to select a tariff plan. There are only 2 types:

Economical tariff. There is no monthly subscription fee. The client pays for the service upon delivery. For example, requesting a current balance costs 3 rubles, and information about transactions costs 15 rubles. However, SMS notifications about withdrawals, deposits or other banking transactions will not be sent.
Full. The first 2 months of using this tariff are free. Next, a monthly fee is debited from the user’s account, which depends on the type of card. But the client receives a full range of SMS capabilities.

Launching Mobile Banking does not require additional payments, regardless of the tariff.

So, Sberbank’s “Mobile Bank” function is quite popular among users. It allows you to be aware of the affairs in your bank accounts and manage them in full. At the same time, there is no need to communicate with call center operators or visit the bank. You can enable this option in 4 ways. Each client chooses the most optimal option for himself. Using banking is also not difficult. This service will be useful to every bank card owner.

Don't know how to access the service via the Internet? We will tell you how to connect Mobile Banking from Sberbank and whether it can be done online.

“Control your accounts using your phone! Connect to the Mobile Bank service, Sberbank encourages us. “With pleasure,” we answer. But the problem is that there are no detailed instructions in this regard on the bank’s home website.

We have corrected this gap - we have prepared step-by-step instructions for you: how to connect a mobile bank from Sberbank.

But first, let’s define what the actual essence of this product is:

Mobile Bank will allow you to perform the following operations:

Top up your mobile phone balance.
Transfer from card to card.
Receive an SMS about funds being credited to the card.
Get an extract from the transaction history.
Pay for services using SMS/USSD.
Block the card.

First way. Let's go to the Sberbank branch

Mobile Bank links your phone number to the card. After connecting to the service, the user can manage his account via phone - pay for purchases, make transfers, etc.

Access to the Mobile Bank is obtained only after identification of the card holder. This is understandable - the risks of fraud in remote cash flow management are too great.

The easiest way is to connect Mobile Banking when receiving the card. In this case, all you need to do is tell the bank employee your phone number. By the way, you can connect up to eight bank cards to one number.

The phone number can be linked to an existing account. Go to any Sberbank branch. Take your passport or other identification document with you. Wait your turn and tell the bank employee your request. The operator will ask you to fill out the following application form:

Sberbank mobile banking is a completely simple, fast and convenient banking service and a rather pleasant service that allows you to control your personal account, make banking transactions, and block a card without visiting a bank branch.

There are four main options for how to connect Sberbank mobile banking:

Even if a Sberbank employee has not activated mobile banking services for you, do not despair. You can always do this online yourself.

But this can only be done in your Sberbank personal account online. In order to get into it without a connected phone number, take a one-time login and password at any Sber branch or ATM.

When you first log into your Sberbank personal account online, you will immediately be prompted to connect to the mobile banking service you need. If you accidentally closed this alert, then proceed as follows:

In your personal account you will find the phrase “Mobile Bank”
There will be "Connection Details". Click on them.
That's all, all you have to do is agree to the connection by clicking the “Connect” button.
In the settings, select the desired tariff, the Sberbank card itself and indicate the phone number to which the mobile bank will be linked.

Connection at a Sberbank branch

Probably the easiest and safest option for connecting to a mobile bank is to contact a Sberbank branch employee. It is better, of course, to activate the banking service immediately upon receipt of the plastic card, additionally telling the Sberbank employee your mobile number, but it is possible to connect this service to an already existing account.

In this case, you need to go to any Sberbank branch with your passport, fill out an application in the prescribed form, and within three banking days the bank will connect to the mobile banking service.

This method involves connecting the card to a mobile bank yourself, through an ATM or self-service terminal. To do this, authorization using a Sberbank bank card is required.

The menu of almost any ATM or terminal has a section designed to connect to Sberbank’s Mobile Bank. To do this, you need to insert a plastic bank card into an ATM or self-service terminal, log in by entering a PIN code, enter the appropriate section of the menu, select the desired tariff plan and add your mobile phone number. Connection to Sberbank Mobile Bank will occur automatically. A connection notification will be sent to your mobile phone in the form of an SMS message.

Connect using your phone

The last and probably the most difficult of them involves connecting to a mobile service through the Sberbank support service. To do this, you need to call the toll-free hotline number 8-800-200-37-47 or 8-800-555-55-50. The operator must provide his personal data, phone number, and the code word specified when receiving the card. After this, the hotline operator will either independently activate the banking service or advise you to contact the nearest Sberbank branch.

Services provided by Sberbank mobile banking

Using a mobile bank in everyday life provides bank card owners with a number of useful features:

control of all financial transactions carried out with a bank card using short SMS messages;
receiving upon request a list of the last five transactions carried out on the card account balance;
obtaining reliable information about the availability of funds on the card account at any time;
the ability to transfer funds between your cards, replenish mobile phone balances, pay for housing and communal services and make various other payments;
the ability, if necessary, to quickly block the card.

Tariffs and limits of mobile banking

On the official website of Sberbank of the Russian Federation you can familiarize yourself with limits on transactions within the Mobile Bank Service of Sberbank. Below are all the benefits.

Joining the mobile service is free. The only paid part of the banking service is receiving SMS notifications. You must also contact a Sberbank branch and fill out the appropriate application if you change your mobile operator or phone number linked to your card account.

Connecting to Sberbank's mobile bank is free; only the services for providing SMS notifications are paid additionally. In practice, Sberbank uses two paid packages, which are based on completely different approaches to using mobile banking services and paying for them.

Banking services provided as part of the package "Economical", mostly free. Only notifications about account movements are paid, which are provided exclusively at the client’s request and are paid separately, according to Sberbank tariffs.

The second package of services provided - "Full", completely paid. It involves paying a monthly subscription fee. The subscription fee depends on the type of plastic card; for premium cards, such as Gold or Platinum, there is no fee at all.

The service is inexpensive (about 30-60 rubles per month), but it has a number of useful features, including:

any change in the account will be accompanied by an SMS message to your mobile phone;
makes it possible to find out at any time about the status of your account with Sberbank;
makes it possible to obtain the history of transactions on your card account.

The free, economical version does not have the above features. Another advantage of the “Full” service package is that it provides the opportunity for a free, two-month trial period, which makes it possible to fully evaluate its merits.

You must contact a Sberbank branch and fill out the appropriate application if you change your mobile operator or the telephone number linked to your card account.

Video instructions for connecting to a mobile bank from Sberbank