Many Russians are concerned about the question: how will banks work on New Year's holidays 2019, because we have 10 whole days of holidays ahead of us. Of course, the New Year and the long weekend that accompanies it will also affect the work of branches of all banking organizations in the country, but this does not mean at all that all of them will be closed from December 30, 2018 to January 8, 2019.

Let's find out on what days you can make a mandatory payment, receive a pension, salary, or make other financial transactions. About which bank branches and when will be open to visitors, we will tell you below in our article.

As we said earlier, on the New Year in 2018-2019, Russia will rest for 10 days - from Sunday, December 30, 2018 to Tuesday, January 8, 2019 inclusive. Branches of many banks these days will either be closed or will serve customers in a special mode.

December 29 will be a shortened day for many Russians, the same applies to the branches of many banks.

From December 30, 2018 to January 8, 2019, some branches of most banks will be closed, but duty banks will provide services on pre-holiday days and starting from January 3-4.

How do banks work on New Year holidays and Christmas 2019?

December 29 - according to the schedule, bank branches should be opened, which, in normal operation, provide customer service on Saturdays.

December 30 - bank branches are opened, which, according to the usual schedule, provide customer service on Sundays, but on the last day of the outgoing year, they will work on a reduced schedule.

From December 31 to January 3 - days off, duty departments of large banks may work.

You can clarify which branches of a particular bank will work on duty on New Year's holidays by calling the organization's support service. As a rule, the call is free throughout Russia.

The only way to find out the most accurate work schedule of a certain branch for legal entities in 2019 is to go to the official website of the bank, which necessarily contains a publication on how financial institutions work. If this is not possible, you can personally visit the branch before the holidays and get acquainted with the proposed schedule developed by the heads of the financial institution.

Three-quarters of Russians plan to celebrate the New Year at home, surrounded by relatives and friends, a survey by the Levada Center showed. Despite the fact that the number of bank branches is increasingly declining, offline banking services are still in high demand. Banki.ru publishes the work schedule of credit institutions until the end of the holidays.

According to a Levada Center survey conducted on the eve of the holidays, 70% of Russians want to celebrate the New Year at home, with relatives and friends. 21% of respondents said they intend to visit friends, only 3% will go abroad. At the same time, 60% of compatriots will rest at home during the January holidays, and 17% will “spend” them on household chores and repairs.

Banki.ru tells how credit institutions will work during the all-Russian weekend, which will last from the evening of December 31, 2016 until the morning of January 9, 2017. The charts are mainly given for individual clients from Moscow. For any bank office from any region, it is better to clarify the working hours on the website or in the bank's call center.

You should know that the bulk of bank offices will “retire” on December 30 no later than 17:00 due to a shortened working day, and will “come out of vacation” in full form on January 9. Nevertheless, the largest market participants will leave on duty for the holidays.

Sberbank of Russia until he posted on his official website a schedule for the holidays.

“From December 26 to December 30, all offices work in standard mode, from December 31 to January 8 - in the holiday mode. Detailed information will be posted at our offices this week so that customers can schedule their visit at a convenient time for them. The decision on the mode of operation is made in each region independently, based on existing features and customer demand. Starting from January 9, all offices begin to work in a standard mode. If necessary, the client can get up-to-date information at the contact center 8-800-555-55-50 (the call within Russia is free)," Sberbank's press service told Banki.ru.

But many years of experience have shown that the "green elephant" will leave one in the cities of its presence, and in large metropolitan areas and several duty offices, in which it will be possible to carry out most of the necessary operations.

In connection with the celebration of the New Year and Christmas, office hours are changing VTB 24 in the period from December 31, 2016 to January 8, 2017.

On December 31, servicing individuals and legal entities, including cash transactions, will be carried out according to the Saturday schedule. In this case, the working day is reduced to 14:00 local time. These rules do not apply to the bank's offices in Moscow GUM (the office will be open until 19:00), in the Mega-Khimki shopping mall (until 16:30) and at Pulkovo airport in St. at the box office - around the clock).

From January 1 to January 3, as well as from January 5 to 8, VTB 24 customers will not be served in offices. In addition to the office in GUM (January 2-10, open from 10:00 to 22:00), in Mega-Khimki (January 1, open from 14:00 to 22:00, January 2-8 - from 10:00 to 20 :00), at the office in Pulkovo (daily on holidays from 08:00 to 19:00 plus a 24-hour cash desk).

On January 4, servicing will be carried out at 157 VTB 24 offices in the Russian Federation (specify the opening hours and addresses of offices separately).

In connection with the upcoming New Year holidays in most retail units VTB Bank (VTB Bank of Moscow) in Moscow and the Moscow region the following mode of operation is established.

On December 30, 2016, customer service - individuals and legal entities will be carried out according to the approved office hours.

On December 31, 2016, customer service is carried out according to the approved schedule of offices with a reduction in working hours by one hour. From January 9, a traditional work schedule is established.

In the period from January 1 to January 8, 2017, corporate clients are not served, and individuals are served only in duty offices in Moscow and the Moscow region. On duty are "Tverskaya, 8", "Kitai-Gorod", "Central", "Kuznetsky Most" (VIP-department). In addition, it will be possible to get advice or carry out the necessary operation in offices located in shopping centers and car dealerships. These are, for example, the offices "Teply Stan", "Altufievsky", "Brateevo", "Mega" (Khimki), "Autocentre 63 km of the Moscow Ring Road", "Autocentre on Novoyasenevsky", "Autocentre on Dobrolyubova".

In offices located in car dealerships, on holidays, all operations are available to customers, except for issuing powers of attorney and issuing titles.

December 31 client centers Bank Post will work from 10:00 to 17:00. In the new year, January 1 and 7 are considered bank holidays. In the period from January 2 to January 6, as well as on January 8, the bank's on-duty client centers will operate according to the schedule of post offices or shopping centers where they are located. It will be possible to clarify the work schedule of client centers on the website of Post Bank in the "Addresses on the map" section. Since January 9, all points of the bank have been operating in standard mode.

December 30 - reduced mode for one hour. This is a non-working day only for KCO "Raduzhny-Agan".

On January 5, these will be Alekseevsky, Balashikha, Belyaevo, Bratislavsky, Dmitry Donskoy Boulevard, Danilovsky, Kuzminki, Mytishchi, Odintsovo, Podolsky, River Station ”, “Tverskaya-Yamskaya”, “Tretyakovskiy”, “Khimki”.

On January 6, Alekseevsky, Balashikha, Baltiysky, Bratislavsky, Dmitry Donskoy Boulevard, Danilovsky, Korolev, Kuzminki, Lyubertsy, Medvedkovo, Mitino, "Mytishchi", "Presnensky Val", "Prospect Vernadsky", "Tretyakovskiy".

December 26-30 all offices Binbank operate in a standard mode, serving individuals and legal entities. December 31 is a day off for all bank offices, with the exception of the operating cash desk outside the cash center No. 2 of the Voronezh branch of Binbank and three Moscow offices: Kashirsky Avto, Levoberezhny and Rublevsky. These offices will serve only individuals.

From January 1 to January 8, 2017 - non-working holidays for all Binbank offices, with the exception of six duty offices, which also serve only individuals on holidays. Binbank's attendants will be Kashirsky/77 (a car dealership in Moscow), the capital's additional offices Kashirsky Auto, Levoberezhny and Rublevsky (cash desks in car dealerships), the operational office "Central / 02" (cash desk in the shopping center of Ulyanovsk) and an operating cash desk outside the cash center No. 2 (cash desk in the Voronezh car dealership). On January 1, all these offices do not work, on January 2, only the Voronezh operating cash desk does not work, from January 3 to 5, inclusive, all “duty officers” work, on January 6 and 8, the duty officers work partially, on January 7, “Kashirsky / 77” works in consultation mode, “Central /02" does not work, the other specified offices are functioning. Please note that offices will be open from 8 am to 9 pm on holidays, however, each office will have its own hours.

AT Bank "Opening" On December 31, from 10 a.m. to 4-5 p.m. in Moscow, additional offices Aviamotorny, Alekseevsky, Valovaya, Konkovo, Lomonosovsky, On Barrikadnaya, Oktyabrsky, Sokol will open the doors for customers . The Smolensky office will work the longest — from 08:00 to 20:00. January 1 is a day off for all bank offices. From January 2 and on all holidays, the same “Smolensky” will open its doors in the capital from 09:00 to 23:00. In parallel with it, other offices will work on a shorter schedule, their schedule can be found on the bank's website.

December 31 offices Moscow Credit Bank will work from 10:00 to 13:00. The flagship office on Tsvetnoy Boulevard and the branch in Lukovoi Lane will receive clients on this day from 10:00 to 15:00.

As for the January holidays, MKB branches will start servicing clients from January 4 according to the standard schedule - from 10 am to 9 pm.

Office hours changed on public holidays Promsvyazbank. On December 30, 2016, the bank's offices operate as usual. On December 31, Kutuzovsky, Oktyabrskaya, Prospekt Mira, Yugo-Zapadny, Yuzhny offices will be open in Moscow until 14:00.

From January 2 to January 6 inclusive, as well as on January 8, an additional office "Yuzhny" will be opened. Its working hours are from 10:00 to 16:30.

From December 31 to January 3, offices located in shopping centers will work according to the center's schedule.

During the period from January 4 to January 8, duty offices of HCFB Bank will operate according to the schedule “weekdays and Saturdays from 10:00 to 17:00, Sundays from 10:00 to 16:00”. More than 20 branches will be on duty in the capital, so it’s better to check the working hours of the branch you are interested in on the bank’s website.

December 31, 2016, and January 1, 2, 3, 4, 6, 7 and 8, 2017 all additional offices UniCredit Bank, its branches, as well as additional and operational offices of the bank's branches do not work.

On December 30, customer service is carried out according to the following schedule. Servicing individuals and legal entities - until 13:00, cash transactions (including operations with coins from precious metals) - until 12:00.

On January 5, from 10:00 to 17:00, the following additional and operating offices of UniCredit Bank in Moscow are open: Alekseevskaya, Altufyevo, Airport, Zemlyanoy Val, Cossack, Kutuzovsky Prospekt, Leninsky , Lomonosovsky Prospect, Lyublino, Mytishchi, Pervomaiskaya, Podolsk, River Station, Rogozhskaya Zastava, Taganskaya, Khimki, Yartsevskaya.

On January 5, transactions carried out on Saturdays, that is, on non-operational days, will be available at the offices listed above.

From 26 to 30 December and from 9 to 11 January branches Raiffeisenbank for individuals and legal entities, as well as mortgage centers operate as usual. In addition, on December 31 and January 6, branches operating on Saturdays will be available to customers. From January 1 to January 5, as well as January 7 and 8, bank branches will not work.

More than 50 Raiffeisenbank offices will operate in Moscow on December 31 and January 6. In St. Petersburg these days, 13 branches will be available to customers.

“During the New Year holidays, all operations will be available. Clients can make full transfers between their accounts, Card 2 Card transfers. Ruble payments to other banks, issued after December 30, will be made on January 9 in accordance with the work schedule of the Central Bank of the Russian Federation, ”specify Raiffeisenbank.

Regarding loan payment the bank adds that if it falls on holidays, then the repayment date will automatically be transferred to the first business day - January 9th.

For the timely transfer of regular monthly payments on loans, Home Credit Bank recommends making them in advance - before December 26, 2016.

“For credit products, the payment date is postponed to the first business day. At the same time, we always recommend making a payment in advance, especially when making a transfer from a third-party organization, ”the Binbank reminds.

Promsvyazbank informs that due to the New Year holidays, the date of payment of the monthly consumer loan payment has been adjusted. If your consumer loan payment date is set between December 31 and January 8, the funds will be debited on January 9.

“If the client's loan payment day falls on holidays, then the funds must be placed on the account no later than the last business day before the holidays. In accordance with the loan agreement, if the payment date falls on a weekend or holiday, the payment date is postponed to the next business day.

“As part of Alfa-Bank's mortgage lending, the payment period is from the 11th to the 10th of the next month or from the 21st to the 20th of the next month. Thus, payment on December 30 on mortgage loans from Alfa-Bank does not fall out. If the payment date falls on a non-working day, then the corresponding amount of the loan debt is repaid on the first business day following the non-working day. The term for depositing funds to repay the loan depends on the method of repayment,” Alfa reminds.

The bank also indicates that on December 30, the time for accepting payments will be limited - until 16:00. The procedure for making payments in foreign currencies during the period from December 26 to December 30 depends on the mode of operation of foreign correspondent banks, payments in rubles will be executed in the standard mode. From January 1 to January 8, sending payments is not carried out. From January 9, the direction of payments for execution will be carried out as usual.

Anna Dubrovskaya

Sometimes it is so necessary to get to the bank, but this is impossible, since the branch is closed due to holidays. No one wants to waste time looking for a working bank. Therefore, you should find out in advance the working hours of banks on holidays.

Why banks do not work on holidays

In the Russian Federation, only a small proportion of banks are state-owned, most of them are commercial institutions. If state institutions set days off in accordance with the orders of the Central Bank, then the management of a commercial bank can set a working schedule and the number of days off at its own discretion.

Without exception, all employers are required to comply with the Labor Code of the Russian Federation. Article 112 of the Labor Code lists all current holidays that are considered non-working days.

The following rules apply to the operation of all institutions:

• if a holiday coincides with a non-working day off, then the day off is transferred to the next day;
• according to the work schedule, the pre-holiday working day should be reduced by one hour.

The government annually considers the issues of distribution of working time, therefore, the schedule of banks on holidays and the postponement of days off are established by law.

Working hours of banks established by the Central Bank

The mode of rest and operation of tanks on holidays is regulated by the Central Bank. Every year, the list of holidays and weekends is updated on the CRH website. For example, on New Year's holidays Russians will have a rest from 1 to 6 and 8 January. Also rest in the Russian Federation February 23, March 8 and other holidays.

In 2016 and 2017, the work of banks during the New Year holidays (only some institutions) resumed on January 3. Duty branches of Sberbank, Gazprombank, VTB 24, Rosselkhozbank worked from January 3-4, in some banks a reduced working day was set for this period.

It is worth noting that the on-duty branches of Sberbank in many regions also work on weekends.

Where to look for a duty bank

There is very little information about how banks will work in the coming holidays. Moreover, the employees themselves learn about whether the department will work only the day before, the order is signed by the management and sent 3-5 days before the date of the holiday.

If the client is regularly serviced by one financial institution, then you can find out the work schedule in one of the following ways:

• directly at the branch(managers post a special announcement in advance);
• the schedule and mode of operation of each branch of any region, you can see on the official website of the bank;
• by contacting the call center, the bank's telephone inquiry service works seven days a week, so you can always find out the latest information only by dialing the specified number.

As a rule, the largest banks in Russia operate on holidays. It can be both commercial and government agencies. Offices that serve customers as usual, even on Saturdays and Sundays, are considered on duty. For example, at Sheremetyevo Airport there is an on-duty branch of Sberbank of Russia.

Based on the experience of previous years, the duty offices of the following banking institutions usually function on holidays:

• Sberbank of Russia;
• Rosselkhozbank;
• VTB 24;
• Gazprombank;
• OTP bank;
• Alfa Bank;
• FC "Opening";
• Binbank;
• Rosbank;
• Promsvyazbank;
• Raiffeisenbank.

It is also worth noting that the largest number of offices of banking institutions on holidays operate in Moscow, St. Petersburg, as well as the Moscow and Leningrad regions. The more remote the region from the capital, the fewer duty departments there. Typically, such offices operate in large district centers and nearby cities with a population of more than 1 million inhabitants. In smaller cities with a population of up to 1 million inhabitants, banking institutions operate according to the schedule established by the Central Bank during the holidays.

Important! Despite the fact that on holidays such branches provide transactional and cash services, the official payment will be made only on a working day. This must be taken into account, since the transfer and crediting of funds is carried out within 3-5 business days.

What to do if the bank still does not work

If the client did not have the opportunity to find out how banks work on holidays, but the need to carry out the operation is urgent, then you should use one of the proposed options:

1. Make a payment through Internet banking. If the client has access to his personal account, then it is possible to carry out payment transactions from the card account. Moreover, you can transfer to card accounts of any other banks.
2. Depositing funds to the account through an ATM or terminal. Operations such as: transferring money, crediting a payment, paying for services, depositing funds can be carried out using an ATM (with a built-in cash-in function) or a terminal.
3. Using electronic payment systems(WebMoney, Yandex Money), you can carry out a number of banking operations. At the request of the client, a receipt for the exchange, transfer or deposit of funds is sent to the specified mail.

Before you find out how banks work on New Year's holidays and other weekends, you should find out how urgently you need to carry out the operation. In some cases, it is better to use a payment system, since they make payments instantly.

Sberbank operating procedure Russia During the New Year holidays, a lot of people are interested.

Despite the “holidays” across the country, people need to pay loans, withdraw money and replenish accounts at cash desks and branches. Not everyone uses services on the Internet, and someone avoids terminals.

As a rule, the largest bank in the country keeps information about its New Year schedule a secret until the last moment. It appears on the official website only on December 30, and interested customers should not only study it, but use the choice of city and region. In large settlements, regional and regional centers, in Moscow and St. Petersburg, Sberbank leaves the population with slightly more opportunities to use offices, cash desks and branches.

There are Sberbank offices at Moscow's Sheremetyevo and Vnukovo airports that receive citizens around the clock, including on holidays.

How Sberbank served during the New Year holidays of 2017

How does Sberbank work on New Year's week 2018? Let's look at how it was organized last holidays. On January 1, most of the bank's branches were closed. However, there was only one branch in Moscow, and individuals could get there.

From January 2, Sberbank services for individuals were available in Moscow at 60 points - offices and branches, and such a work schedule was established until the 6th and resumed on the 8th. In most regions and cities of the country, on January 1, 2 and 3, all branches of Sberbank are closed. From 4 to 8, decisions on the work of some branches, cash desks and settlement centers are made at the regional level. Clients were not served in the cities on January 7, and on January 2, 3, 4, 5, 6 and 8, it was possible to get expert advice, pay loans and make deposits in duty departments.

Sberbank returned to work in full on January 9 - on Monday. It was the first day when clients - legal entities could receive services. Online services, the payment system through ATMs and terminals, Sberbank cards during the holidays in January continue to be serviced as usual. True, those who intend to make transfers using cards of other banks may encounter difficulties - funds are credited on such difficult days either with a significant delay, or only on the first business day. It all depends not on Sberbank, but on the bank from the card or to the card of which the transfer is made.

Features of the work of Sberbank in the New Year's week

How Sberbank works on New Year's holidays always depends on several factors:

• coincidence of holidays with calendar days off;
• decision made by the local (regional) department of Sberbank;
• the size of the locality in which you are located.

The larger the city, the more likely it is to find working branches and offices of Sberbank on January 2. The first day of 2018 falls on Monday, but this day is defined as a holiday and there is very little hope of finding a working branch, just like on the second day. From January 3 to 5, the usual “calendar” days go, so in large settlements, the management of Sberbank can leave the duty units working. January 6 and 7, 2018 coincide with the next weekend, so it makes sense to inquire about the work schedule directly at the branch you are interested in or by calling the hotline, which has information on all cities of Russia.

The most complete and reliable information will be available on the website of Sberbank of the Russian Federation on December 29 or 30, at the same time it will be posted by regional and local branches. And how the cash desks, offices and other services in different cities will work during the first holiday week in January 2018, it is most reasonable to find out directly on the spot.

Like the rest of the country, banks will have their last full working day of 2017 on December 29 or 30. However, some branches will be open on December 31, as well as several days in the middle of the holidays.

We learned the work schedule of the largest on pre-holiday and holidays, as well as the schedule of their "duty" offices.

Sberbank

Sunday offices will be open on December 31st. Some of them will have reduced working hours. So it's best to call the office ahead of time.

On January 1-4 and January 7-8, a limited number of offices will be open. The list of operating units for a particular city will be presented on the Sberbank website, in the tab .

On January 5 and 6, most of the departments (about 80% of offices) will work, but a reduced working hours is allowed.

Before visiting the office, the press service of Sberbank recommends that customers familiarize themselves with its working hours on the bank's website or call the contact center (number 900 from a mobile phone).

VTB Group

On the last day of the year, December 31, branches that serve customers on Sundays will close at 14:00. The exception will be several offices in Moscow and St. Petersburg, a list of which can be seen .

From January 1 to January 8, 2018, customer service will take place only in "duty" offices:

- "Mega-Khimki" (Khimki, microdistrict 8, Leningradskaya st., 1).

- "GUM" (Moscow, Red Square, 3);

Currency exchange office "Golden Babylon" (Moscow, Prospekt Mira, 211, building 2);

Currency exchange office "Mega Belaya Dacha" (Kotelniki, 1st Pokrovsky proezd, 1).

Yuzhny office (Moscow, Kirovogradskaya st., 14).

Pulkovo office (St. Petersburg, Pulkovskoe sh., 41).

Rosselkhozbank

December 31, 2017, as well as January 1, 2, 3, 5, 7, 8, 2018 are non-working holidays in the bank.

January 4 and 6, 2018 - customer service - individuals will go according to the standard operating mode for all departments located in cities with a population of over 100 thousand people.

Gazprombank

Most of the branches in Moscow and St. Petersburg will work in the following mode:

However, several branches will be closed throughout the New Year holidays. The list of these banks, as well as the work schedule of offices in other regions, can be clarified .

Binbank

From December 31, 2017 to January 8, 2018, the bank has non-working days off, and customer service is not provided.

The exception will be:

Additional office "Kashirskiy/77";

Operating cash desk No. 2/57;

Operating cash desk "Mushkovichi/67" of PJSC "BINBANK";

Operating cash desk "Gostiny Dvor/67";

Operating cash desk "Suetovo/67";

Operating cash desk "Suetovo 2/67".

Office hours and cash desks can be viewed at credit organization.

Alfa Bank

Duty departments on January 4, 2018: Alekseevsky, Balashikha, Belyaevo, Bratislavsky, Dmitry Donskoy Boulevard, Danilovsky, Kuzminki, Mytishchi, Odintsovo, Podolsky, River Station, Tverskaya-Yamskaya, Tretyakovsky, Novogireevo.

Duty departments on January 5, 2018: Alekseevsky, Iceberg, Baltiysky, Bratislavsky, Dmitry Donskoy Boulevard, Danilovsky, Korolev, Kuzminki, Lyubertsy, Medvedkovo, Mitino, Presnensky Val, Vernadsky Prospekt, Tretyakovsky, Altufyevo, Novogireevo, Semenovsky.

Bank opening

From January 3 to 6, additional offices "Alekseevsky", "Konkovo", as well as an office on Barrikadnaya will work. In addition, every day, with the exception of January 1, Smolensky will work.

Promsvyazbank

From January 3 to January 6, inclusive, and January 8, an additional office "Yuzhny" (Dnepropetrovskaya st., 2) will be opened in Moscow to serve individuals.

From January 4 to 5, additional offices will be opened: Prospekt Mira (Prospekt Mira, 116A), Tagansky (Marksistskaya st., 3, building 1) and Maryino (Lublinskaya st., bldg. 1). 163/1).

Details can be on the bank's website.

How ATMs, internet and mobile banking work

Representatives of credit institutions draw attention to the fact that the work of ATMs, mobile and Internet banks does not depend on whether the bank is resting or not. These services, as well as a round-the-clock contact center, should be available to customers seven days a week and holidays.

However, payment processing time may increase. For example, if your loan payment date falls on one of the holidays, then the funds can be debited and credited on January 9, 2018. You should check with your bank representative for more details, but just in case, make all planned payments in advance, before the holidays.